Questions On Universal Plugin Troubleshooting! Trivia Quiz

10 Questions | Total Attempts: 35

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Troubleshooting Quizzes & Trivia

Do you think that you know enough to correctly answer the questions on universal plugin troubleshooting? There are a lot of people who think they can successfully troubleshoot issues with different plugins and the quiz below is for them to prove just how right they are. How about you give it a try and see how well you will do and any more studying you need to undertake. All the best!


Questions and Answers
  • 1. 
    Where do you find the non-universal plugin system folders if the customer is using Aurora?
    • A. 

      %xsom%\Plugins\

    • B. 

      C:\Program Files\a la mode\WinTOTAL\Plugins\

    • C. 

      %wt%\Mercury\Plugins\non-universal

    • D. 

      %wt%\Mercury\Plugins

  • 2. 
    If delivering through the AppraisalPort plugin and it gives and error at the end of the delivery wizard stating: “Envelope Uploader has encountered a problem and needs to close.  We are sorry for the inconvenience.” What does this mean?
    • A. 

      This means the order is not associated to the plugin correctly.

    • B. 

      Generally this means that envupd.exe isn’t registered properly.

    • C. 

      Most commonly it just means they need to run Net.X Connect.

    • D. 

      It means the customers connection is failing out and they need to contact their ISP.

  • 3. 
    AppraisalPort creates an ENV file of the report.
    • A. 

      True

    • B. 

      False

  • 4. 
    CLASWiz.exe refers to which plugin?
    • A. 

      Valuation Support Services (VSS)

    • B. 

      AppraisalPort

    • C. 

      PCV Murcor

    • D. 

      CoreLogic

  • 5. 
    The character that will cause an issue with the CoreLogic plugin password is...
    • A. 

      An asterisk (*)

    • B. 

      An exclamation mark (!)

    • C. 

      An ampersand (&)

    • D. 

      An underscore (_)

  • 6. 
    If the CoreLogic deliver fails and there is not an issue with an invalid character in the password, what could you do to find out what is causing delivery to fail?
    • A. 

      Check the eventvwr for errors

    • B. 

      Create a log in %wt% called claswizlog

    • C. 

      Add debugmode=-1 to the claswiz.ini then check the debug log

    • D. 

      Run Net.X to make sure the order is associated to the correct XSite order

  • 7. 
    Which of the Non-Universal Plugins has its own ITN for common issues?
    • A. 

      CoreLogic

    • B. 

      StreetLinks

    • C. 

      GAC/ISGN

    • D. 

      Valuation Support Services (VSS)

  • 8. 
    The PCV Murcor Plugin is not limited to the size of reports that it can deliver.
    • A. 

      True

    • B. 

      False

  • 9. 
    Common issues with the GAC/ISGN Plugin are caused by a file that is not registered correctly.
    • A. 

      True

    • B. 

      False

  • 10. 
    The StreetLinks Plugin uses the same password as
    • A. 

      The customers XSite.

    • B. 

      The Mercury Network.

    • C. 

      StreetLinks doesn't require a password.

    • D. 

      The StreekLinks website.