Module 2 Non Reg E Overview

5 Questions | Total Attempts: 123

SettingsSettingsSettings
Please wait...
Module 2 Non Reg E Overview


Questions and Answers
  • 1. 
    Customer calls to cancel service with merchant.  The merchant accepts the cancellation but charges the customer anyway. 
    • A. 

      Accept

    • B. 

      Deny

  • 2. 
    Customer is charged for service on 2/15/13 and calls to cancel service on 2/20/13.  Customer is upset merchant will not issue credit.
    • A. 

      Accept

    • B. 

      Deny

  • 3. 
    Customer is disputing service received at a restaurant because they did not like the food. 
    • A. 

      Accept

    • B. 

      Deny

  • 4. 
    Customer’s insurance company paid car rental company for rental.  Customer has proof the insurance company paid the rental company. 
    • A. 

      Accept

    • B. 

      Deny

  • 5. 
    Customer is disputing a transaction for $29.95 on 10/3/2012 stating they cancelled the service and has proof of cancellation, but never received credit.
    • A. 

      Accept

    • B. 

      Deny

Back to Top Back to top