You will need to pass the quiz with 100% in order to receive credit. You will need to retake the quiz until you complete with 100%. Once you have completed the quiz with 100% email your certificate to [email protected] Com in order to receive credit.
Luxuriously Soft
Moisture Wicking
Odor Resistant
Thermal Regulating
Affordable
Eco-friendly
It doesn't change
It gets softer
The fabric gets stiffer
None of the above
Cold water temperature and maximum heat
Warm water temperature and medium heat
Warm water temperature and low heat
Cold Water temperature and medium heat
True, soft wrinkles are common with bamboo fabrics. As an eco-friendly company that chooses NOT to coat sheets with formaldehyde, a wrinkle resistant chemical commonly used with cotton and linen to make them wrinkle free.
False, they do not wrinkle. Bamboo is a wrinkle resistant fabric.
Costco
BedVoyage.com
Amazon.com
All of the above
20
18
15
10
True
False
Allows for one time shrinkage for perfect fit
The linens become softer
During the first 1-3 washings, fibers may be released that are collected in the lint trap.
The color will bleed if not washed before.
Set up and Wrap up
Midshow and Wrap up
Set up and Midshow
Set up, Midshow and Wrap up
True
False
Offer Ideas
Complain to Costco
Store merchandise in your display to buy later
Arrive late
Talk to every Costco member that walks by
Wear hoodies
The set-up/wrap-up instructions
Someone to help you
A bottled water
Complain to the Costco Manager
Move the display back
Call and inform your Regional Manager, then reset the display
Call the client
The Help Desk
Your Regional Manager
The other rep
Costco
Bathroom breaks
Lunch
CORA related phone calls
10 minute breaks
Once during the event
Set-up night only
At least 2 pictures per day
At wrap up
True, you can download the pdf form, or take a picture of the certificate and send it over.
False
The Inventory Checklist, Products Left in Receiving Form, and the Bedding Display Box Inventory
The Inventory Checklist, Non-Salable Return Form, and the Bedding Display Box Inventory
The Inventory Checklist, Non-Salable Return Form, and the Products Left in Receiving Form
The Inventory Checklist, Bedding Display Box Form, and the Merchandising Checklist
If the product is still in the packaging and folded correctly, simply remove the white Costco sticker and place the item on the shelf and take all other returns and add them to the Non- Salable list. Fill out the donation form with the number of units to be donated and bring those items and the letter and leave it at the Customer Service desk.
If the product is still in the packaging and folded correctly leave the white Costco sticker on and place it back in the display.
If the product is still in the packaging and folded correctly place it in the "returns" box under the display bed.
If the product is still in the packaging and folded correctly, simply remove the white Costco sticker and place the item on the shelf and take all other returns and add them to the Non-Salable list. Fill out the donation form with the number of units to be donated and bring those items and the letter and leave outside the receiving cage.
You will need to call your manager
You will need to print off the forms from the CORA Training page and bring them with you to Costco.
You don't need to complete inventory if the forms are gone.
Call BedVoyage for more forms.
Immediately take 2 photos of the damage and text to 425-761-3703
Take photos of both wrapped pallets
Upload photos to Cora at [email protected]
Record damage on the top section of the "Checklist"
All of the above
Notify your Regional Manager at CORA USA
Take photos of the damage and send them to your Manager or BedVoyage
Fill out the "Damage Report" and fax or scan it to BedVoyage
Expect that it was already reported. No need to document.