Training - Call Filtering

4 Questions | Total Attempts: 208

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Training - Call Filtering

4 questions


Questions and Answers
  • 1. 
    Can't view the video? Launch on YouTube: http://youtu.be/8cu9CWrbEdI
  • 2. 
    Only administrators can set inbound call filters. True or false?
    • A. 

      True

    • B. 

      False

  • 3. 
    Which option below is correct for filtering calls based on an area code?
    • A. 

      A. *801

    • B. 

      B. 801*

    • C. 

      C. 801-

    • D. 

      D. 1801

  • 4. 
    Inbound call filters are used to determine an automatic call route based on a source number (the number callers are dialing from). True or false?
    • A. 

      True

    • B. 

      False

  • 5. 
    Which format below is correct to filter specific source phone number?
    • A. 

      A. 18015556666

    • B. 

      B. 1-801-555-6666

    • C. 

      C. 8015556666

    • D. 

      D. 801-555-6666

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