Training - Configure Find Me/Follow Me

8 Questions | Total Attempts: 294

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Training - Configure Find Me/Follow Me

7 questions


Questions and Answers
  • 1. 
    Can't view the video? Launch from YouTube: http://youtu.be/NlZSApI-z-c
  • 2. 
    How can you set another extension or phone number to be dialed after no one picks up in the first ring step?
    • A. 

      A- Add Ring Step

    • B. 

      B- If no answer, send to

    • C. 

      C- Failover Extension

    • D. 

      D- A & B

  • 3. 
    To set a dial plan for what happens when someone calls your extension, you will go to the Find Me/Follow Me Settings. True or false?
    • A. 

      True

    • B. 

      False

  • 4. 
    External phone numbers cannot be set to ring simultaneously with an extension. True or false?
    • A. 

      True

    • B. 

      False

  • 5. 
    When "If no answer, send to" is set to External Number, Hang up, another Extension or Transferer, calls to the line will never result in a voicemail. True or false?
    • A. 

      True

    • B. 

      False

  • 6. 
    Reducing the timeout on a ringstep will always prevent calls from going to a cell phone voicemail. True or false?
    • A. 

      True

    • B. 

      False

  • 7. 
    For incoming calls, when Pass Thru Caller ID is enabled, the Jive Line's caller id info (or "business number") will display and not the external number. True or false?
    • A. 

      True

    • B. 

      False

  • 8. 
    In order for failover contingencies to work, a phone number's first action should be to ring the line with the failover. True or false?
    • A. 

      True

    • B. 

      False

  • 9. 
    Enabling Confirm Pickup on a ringstep will always prevent calls from going to a cell phone voicemail. True or false?
    • A. 

      True

    • B. 

      False

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