Aupaircare Unitedhealthcare Quiz

15 Questions | By Jeanniepage | Updated: Dec 17, 2014 | Attempts: 302

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Informational quiz about the UnitedHealthcare insurance coverage for AuPairCare participants. Please take this quiz to familiarize yourself with the details of your insurance policy.

Questions and Answers

1.

UnitedHealthcare StudentResources insurance is provided to all AuPairCare au pairs scheduled to arrive in 2015.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
All AuPairCare au pairs scheduled to arrive in 2015 will now be covered under UnitedHealthcare StudentResources, even STS au pairs who were formerly covered under FALCK insurance.

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2.

In order to print out their UnitedHealthcare StudentResources ID card, au pairs must do the following:
- A.
  
  Contact AuPairCare directly.
- B.
  
  Set up their online MyAccount through the UnitedHealthcare/AuPairCare website.
- C.
  
  Contact their Area Director.
Correct Answer
B. Set up their online MyAccount through the UnitedHealthcare/AuPairCare website.

Explanation
Au Pairs will receive an email from UnitedHealthcare advising them that their MyAccount is ready for them to set up.

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3.

If Au Pairs have a question about their insurance coverage, they should contact UnitedHealthcare directly at the number on the front of their ID card.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
4.

If an Au Pair goes to a doctor outside of the Preferred Network, their services will still be covered at 100%.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
In order to receive full coverage of allowed expenses, au pairs MUST visit a doctor or medical facility that is within the Preferred Network. The Preferred Provider search can be found here: https://www.uhcsr.com/aupaircare

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5.

The Collegiate Assistance Program offers which of the following 5 services:
- A.
  
  Free prescriptions
- B.
  
  24/7 NurseLine- access to a live nurse to consult with about symptoms
- C.
  
  Behavioral Health Counselor
- D.
  
  Legal & Financial Consultation (for additional fee)
- E.
  
  Mediation Services (for additional fee)
- F.
  
  Vision coverage
- G.
  
  Health Information Library, w/ live translation in 170 languages.
Correct Answer(s)
B. 24/7 NurseLine- access to a live nurse to consult with about symptoms
C. Behavioral Health Counselor
D. Legal & Financial Consultation (for additional fee)
E. Mediation Services (for additional fee)
G. Health Information Library, w/ live translation in 170 languages.
6.

To access the 24/7 NurseLine, au pairs must call the number for the Collegiate Assistance Program, which is listed on the front of the insurance ID card.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
7.

UnitedHealthcare's dental coverage provides routine dental exams, including fillings and restorative work.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
FALSE! UnitedHealthcare's Dental plan is emergency only. It only covers injury to sound, natural teeth. Plan does NOT cover routine dental exams or any pre-existing conditions such as cavities.

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8.

UnitedHealthcare's Dental plan does NOT cover a tooth that is broken while eating.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
9.

If an au pair visits the Emergency Room and is NOT admitted, they will be charged the following deductible:
- A.
  
  $500
- B.
  
  $100
- C.
  
  $250
- D.
  
  $350
Correct Answer
C. $250

Explanation
The $250 deductible is only waived IF the au pair is admitted to the hospital.

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10.

UnitedHealthcare's Dental coverage is limited to a maximum of $200/tooth.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Please note that UnitedHealthcare's Dental plan is an emergency plan only. It only covers injury to sound, natural teeth. Plan does NOT cover routine dental exams or any pre-existing conditions such as cavities. Please see plan brochure for full coverage details.

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11.

If an au pair is admitted to the hospital for a medical emergency, the patient, patient's representative, physician or hospital must notify UnitedHealthcare within how many working days of admission?
- A.
  
  1 week
- B.
  
  2 days
- C.
  
  1 day
- D.
  
  4 days
Correct Answer
B. 2 days

Explanation
For non-emergency admissions, the patient, physician or hospital must notify UnitedHealthcare at least 5 working days prior to the planned admission.

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12.

Prescription drugs are covered at 100% up-front.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
Au Pairs do have to pay out-of-pocket and up front for prescriptions. Receipts must then be submitted to UnitedHealthcare for reimbursement. Please see Insurance Coverage Brochure for any prescription exclusions.

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13.

Per AuPairCare's Host Family Agreement, Host Families are required to provide medical coverage under their auto insurance policy for their au pair; UnitedHealthcare's medical coverage will only cover an auto-accident once the host family's auto insurance policy is exhausted.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
AuPairCare's Host Family Agreement requires host families to provide a minimum of $10,000 in medical coverage as part of their au pair's auto insurance coverage.

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14.

UnitedHealthcare offers a free mobile app through which au pairs can view, fax or email their ID card directly to their medical provider.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
15.

In order to print out their insurance ID card, the au pair must first create their MyAccount.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Once the MyAccount is created, the au pair can either print their ID card or they can request a physical ID card be mailed to them. To ensure the maximum coverage, the au pair should always present their insurance ID card to their physician or medical facility.

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Current Version
Dec 17, 2014

Quiz Edited by
ProProfs Editorial Team
Mar 20, 2014

Quiz Created by
Jeanniepage

Aupaircare Unitedhealthcare Quiz

UnitedHealthcare StudentResources insurance is provided to all AuPairCare au pairs scheduled to arrive in 2015.

In order to print out their UnitedHealthcare StudentResources ID card, au pairs must do the following:

If Au Pairs have a question about their insurance coverage, they should contact UnitedHealthcare directly at the number on the front of their ID card.

If an Au Pair goes to a doctor outside of the Preferred Network, their services will still be covered at 100%.

The Collegiate Assistance Program offers which of the following 5 services:

To access the 24/7 NurseLine, au pairs must call the number for the Collegiate Assistance Program, which is listed on the front of the insurance ID card.

UnitedHealthcare's dental coverage provides routine dental exams, including fillings and restorative work.

UnitedHealthcare's Dental plan does NOT cover a tooth that is broken while eating.

If an au pair visits the Emergency Room and is NOT admitted, they will be charged the following deductible:

UnitedHealthcare's Dental coverage is limited to a maximum of $200/tooth.

If an au pair is admitted to the hospital for a medical emergency, the patient, patient's representative, physician or hospital must notify UnitedHealthcare within how many working days of admission?

Prescription drugs are covered at 100% up-front.

Per AuPairCare's Host Family Agreement, Host Families are required to provide medical coverage under their auto insurance policy for their au pair; UnitedHealthcare's medical coverage will only cover an auto-accident once the host family's auto insurance policy is exhausted.

UnitedHealthcare offers a free mobile app through which au pairs can view, fax or email their ID card directly to their medical provider.

In order to print out their insurance ID card, the au pair must first create their MyAccount.