Weekly Recap Quiz #48 (February 24th)

10 Questions | Total Attempts: 77

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Weekly Recap Quiz #48 (February 24th)

All about PayPal and ShopRunner!


Questions and Answers
  • 1. 
    How It Works?
  • 2. 
    How It Works?
  • 3. 
    Can a CSR enter an order for a customer and choose ShopRunner as the ship method?
    • A. 

      Yes

    • B. 

      No

  • 4. 
    Can ShopRunner ship internationally?
    • A. 

      Yes

    • B. 

      No

  • 5. 
    Can a ShopRunner customer upgrade their shipping method?
    • A. 

      Yes

    • B. 

      No

  • 6. 
    How do you know which items are ShopRunner eligible?
    • A. 

      Blowout Icon

    • B. 

      ShopRunner Icon

    • C. 

      Clearance Icon

    • D. 

      All items online are eligible

  • 7. 
    How does a ShopRunner customer return items?
    • A. 

      Using our return flex label

    • B. 

      Using their own carrier

    • C. 

      Using ShopRunner free return shipping label

  • 8. 
    Can a CSR enter an order for a customer and choose PayPal as the payment method?
    • A. 

      Yes

    • B. 

      No

  • 9. 
    Will PayPal show as the Order Source when customers pay via this method?
    • A. 

      Yes

    • B. 

      No

  • 10. 
    If the customer wanted to make changes to their order that require a fee, can they use their PayPal account to pay for it?
    • A. 

      Yes

    • B. 

      No

  • 11. 
    If the customer return items purchased with their PayPal account, how will they receive the credit?
    • A. 

      Check

    • B. 

      Cash

    • C. 

      PayPal account

    • D. 

      Debit/Credit Card

  • 12. 
    Is PayPal available for International orders?
    • A. 

      Yes

    • B. 

      No

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