New Policies Quiz

8 Questions

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Professional Certification Quizzes & Trivia

All the questions in this quiz are based off of CATS' new policies, which can be found in the "COA Study Guide. "


Questions and Answers
  • 1. 
    Members of your immediate family will be considered for employment on the basis of their qualifications. Your immediate family may not be hired, however, if it would (check all that apply):
    • A. 

      Create a direct supervisor-subordinate relationship with a family member

    • B. 

      Have the potential for creating an adverse effect on work performance

    • C. 

      Create a conflict of interest

    • D. 

      Create the appearance of a conflict of interest

  • 2. 
    CATS is committed to providing the media with accurate information. To avoid discrepancies, specific guidelines should be followed when a media inquiry is received. For example, all media inquiries regarding CATS and its operation should be first referred to                         .    
    • A. 

      The Development Department

    • B. 

      CATS’ Vice President

    • C. 

      CATS’ President

  • 3. 
    Printed Incident Reports are filed in a client’s case record. 
    • A. 

      True

    • B. 

      False

  • 4. 
    The SAFE Act requires licensed mental health professionals, defined as physicians, psychologists, registered nurses or licensed clinical social workers, who are currently treating an individual to notify the county Director of Community Services (DCS), or designee, if they believe an individual is “likely to engage in conduct that would result in serious harm to self or others.”   If a CATS employee believes they have such a situation, staff must make a report to                       , and an informational call will be made to the Commissioner of Mental Health.
    • A. 

      A supervisor

    • B. 

      The Compliance Officer

    • C. 

      The CATS’ President

  • 5. 
    If allegations of abuse/neglect are made against a staff member when a client is in our care, this should be reported to the Justice Center.
    • A. 

      True

    • B. 

      False

  • 6. 
    Incidents should be reported immediately to the                             and the appropriate administrator or administrator on-call.
    • A. 

      CATS President

    • B. 

      Program Supervisor

  • 7. 
    According to the New York State Office of Mental Health, there are additional incidents that require internal reporting.  CATS refers to these incidents as                              and they are to be documented on a(n)                   Form and given to the Program Supervisor.  These incidents include: 1. Injuries of accidental or unknown origin (Bodily harm, pain or impairment which requires medical or dental treatment in excess of first aid.) 2. Medication errors (An error in prescribing, dispensing or administering a drug.) 3. Self-abuse (Deliberate, self-inflicted harm by a client not intended to result in death.) 4. Adverse drug reactions (An unanticipated and undesirable side effect resulting from the administration of a particular medication which unfavorably affects the well-being of a client.) 5. Assaults (A physical attack using force or violence.)  6. Fights (A physical altercation between two or more clients, other than an assault.)
    • A. 

      Episodes, Episode

    • B. 

      Crises, Crisis

    • C. 

      Untoward events, Untoward Event

  • 8. 
    The Risk Management Committee is chaired by the Quality Improvement Coordinator and includes the President, the Chief Financial Officer, the Vice President, the Program Director, the Clinical Director and additional Program Supervisors/Branch Managers.  The committee meets on a                  basis to discuss various safety issues, Incident Reports and Untoward Events.
    • A. 

      Weekly

    • B. 

      Monthly

    • C. 

      Annual