Exp Prg Feb14 Day 1

Approved & Edited by ProProfs Editorial Team
The editorial team at ProProfs Quizzes consists of a select group of subject experts, trivia writers, and quiz masters who have authored over 10,000 quizzes taken by more than 100 million users. This team includes our in-house seasoned quiz moderators and subject matter experts. Our editorial experts, spread across the world, are rigorously trained using our comprehensive guidelines to ensure that you receive the highest quality quizzes.
Learn about Our Editorial Process
| By CSReadiness
C
CSReadiness
Community Contributor
Quizzes Created: 96 | Total Attempts: 15,155
Questions: 13 | Attempts: 198

SettingsSettingsSettings
Exp Prg Feb14 Day 1 - Quiz

.


Questions and Answers
  • 1. 

    The system Concur uses to log and track customer cases is called ____________.

    Explanation
    The system Concur uses to log and track customer cases is called Salesforce, SF, or Sales force.

    Rate this question:

  • 2. 

    The majority of clients allow the end users to add their own approvers.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement suggests that the majority of clients allow end users to add their own approvers. However, the correct answer is false, indicating that this statement is not true. This means that the majority of clients do not allow end users to add their own approvers.

    Rate this question:

  • 3. 

    The rules surrounding the creation of an expense are controlled by

    • A.

      Workflow

    • B.

      Policy

    • C.

      Groups

    • D.

      Employee ID

    Correct Answer
    B. Policy
    Explanation
    The creation of an expense is controlled by policy. Policies outline the guidelines and procedures that employees must follow when submitting expenses. These policies define what expenses are eligible for reimbursement, the maximum amount that can be claimed, and any supporting documentation that needs to be provided. By adhering to the policy, organizations can ensure consistency and fairness in expense management. Workflow, groups, and employee ID may play a role in the approval process or categorization of expenses, but the control lies with the policy itself.

    Rate this question:

  • 4. 

    Once a report has been submitted it is sent for approval. What is the name of the approval process?

    • A.

      Forms

    • B.

      Policy

    • C.

      Workflow

    • D.

      Allocations

    Correct Answer
    C. Workflow
    Explanation
    The approval process for a submitted report is commonly known as a "workflow." A workflow refers to a sequence of steps or tasks that need to be completed in order to achieve a specific outcome. In this case, the approval workflow involves reviewing and approving the submitted report before it can proceed to the next stage or be finalized.

    Rate this question:

  • 5. 

    When a user clicks on 'New Expense Report' what form is used to begin the expense report?

    • A.

      Expense

    • B.

      Itemization

    • C.

      Header

    • D.

      Allocation

    Correct Answer
    C. Header
    Explanation
    When a user clicks on 'New Expense Report', the form that is used to begin the expense report is the Header form. The Header form is typically the first step in creating an expense report, where the user fills in details such as the report name, date, and other relevant information. This form serves as the starting point for the expense report process, allowing users to provide essential information before proceeding to itemize expenses and allocate them accordingly.

    Rate this question:

  • 6. 

    An end user can identify a required field by __________.

    Correct Answer
    Red Bar or Red Line on Left
    Explanation
    An end user can identify a required field by the presence of a red bar or red line on the left side. This visual cue serves as an indicator that the field must be filled out in order to proceed. The use of color, specifically red, draws attention and alerts the user to the importance of completing the required information.

    Rate this question:

  • 7. 

    A user calls and says they have a corporate card charge appearing in Expense that is not an alllowable expense per the company policy. The company will not pay for it.  How should the employee account for this expense?

    • A.

      Delete the charge

    • B.

      Ignore the expense

    • C.

      Use the Personal Expense Checkbox

    Correct Answer
    C. Use the Personal Expense Checkbox
    Explanation
    The employee should use the Personal Expense Checkbox to account for the expense. This indicates that the expense is a personal expense and not reimbursable by the company. By selecting this option, the employee acknowledges that they will be responsible for paying for the charge themselves.

    Rate this question:

  • 8. 

    What permission allows a user to use the expense system?

    • A.

      Expense Processor

    • B.

      Expense Approver

    • C.

      Expense User

    Correct Answer
    C. Expense User
    Explanation
    The permission that allows a user to use the expense system is "Expense User." This permission grants the user access to the expense system, allowing them to submit, view, and manage their expenses. They can enter expense details, upload receipts, and track the status of their submissions. This permission is typically given to employees who need to use the expense system for their own expense claims.

    Rate this question:

  • 9. 

    In order to view a user’s profile, you would go to Administration > Company Admin > ________.

    Correct Answer
    User Administrator
    User Admin
    Explanation
    To view a user's profile, you would go to Administration > Company Admin > User Administrator or User Admin. These options likely refer to the user management section within the administration panel of the system or software being used. By navigating to this section, an administrator would be able to access and manage user profiles, including viewing their information, making changes, or performing other administrative tasks related to user accounts.

    Rate this question:

  • 10. 

    An end user calls in and says they selected the wrong policy when creating their expense report.  Can they go back in and change the policy on that report?

    • A.

      Yes

    • B.

      No

    Correct Answer
    B. No
    Explanation
    The end user cannot go back and change the policy on the expense report once it has been created. Once a policy is selected and the report is submitted, it cannot be modified.

    Rate this question:

  • 11. 

    Can a report be returned to an end user once it has been exported in the SAE extract for payment? 

    • A.

      Yes

    • B.

      No

    Correct Answer
    B. No
    Explanation
    Once a report has been exported in the SAE extract for payment, it cannot be returned to an end user. Exporting a report in the SAE extract for payment means that the report has been processed and prepared for payment. Once this process is complete, the report is considered final and cannot be reversed or returned to the end user. Therefore, the correct answer is No.

    Rate this question:

  • 12. 

    When creating a report, basic information may be pre-populated. Where does this data in the report header originate from within the system?

    Correct Answer
    Copy Down from the employee profile
    Explanation
    The basic information in the report header originates from the employee profile. This means that when creating a report, the system automatically copies down the necessary information from the employee profile and populates it in the report header.

    Rate this question:

  • 13. 

    What role allows a Concur Administrator to access the Concur Support portal to open a case with client support?

    Correct Answer
    Authorized Support Contact
    ASC
    Explanation
    The role of an Authorized Support Contact (ASC) allows a Concur Administrator to access the Concur Support portal and open a case with client support. This role grants the necessary permissions and privileges to interact with the support team and seek assistance for any issues or queries related to Concur.

    Rate this question:

Back to Top Back to top
Advertisement
×

Wait!
Here's an interesting quiz for you.

We have other quizzes matching your interest.