Treatment Presentation Knowledge Quiz - Part 4

7 Questions | Total Attempts: 298

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Treatment Quizzes & Trivia

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Questions and Answers
  • 1. 
    During a Treatment Presentation it is important to customize your communication methods to suit the patients individual behavior style
    • A. 

      True

    • B. 

      False

  • 2. 
    During a Treatment Presentation the coordinator does NOT need to worry about the patients Emotional Gold because he/she is only there to quote fee's
    • A. 

      True

    • B. 

      False

  • 3. 
    What is an UNLIKELY characteristic for a "C" behavior style person? (select all that apply)
    • A. 

      Analytical

    • B. 

      Compliant

    • C. 

      Creative

    • D. 

      Aggressive

    • E. 

      Crowd Pleaser

  • 4. 
    When interacting with a "C" behavior style person, what is the approach they will respond best to?
    • A. 

      Get straight to the point

    • B. 

      Fun and Enthusiastic

    • C. 

      Stable and Predictable

    • D. 

      Details and time for questions

  • 5. 
    The Treatment Presenter or Coordinator should ALWAYS do what he/she can to maximize a patients insurance benefits to the patients advantage
    • A. 

      True

    • B. 

      False

  • 6. 
    Finish the following phrase with the most accurate answer:  "Give the fee with __________"
    • A. 

      Happiness

    • B. 

      Certainty

    • C. 

      Confidence

    • D. 

      Questions

    • E. 

      Hesitation

  • 7. 
    During a Treatment Presentation, it is important that you stick to your standard communication method without worrying about if it suits the patient's individual behavior style.
    • A. 

      Yes

    • B. 

      No