Test Your Knowledge: Treatment Presentation - Part 3

6 Questions | Total Attempts: 304

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Test Your Knowledge: Treatment Presentation - Part 3

Questions and Answers
  • 1. 
    The Main Concern of the patient must ALWAYS be addressed during the Treatment Presentation
    • A. 

      True

    • B. 

      False

  • 2. 
    One key to building trust during a Treatment Presentation is to clarify patient understanding to ensure everyone is on the same page
    • A. 

      True

    • B. 

      False

  • 3. 
    What is an UNLIKELY characteristic for a "S" behavior style person? (select all that apply)
    • A. 

      Demanding

    • B. 

      Stable

    • C. 

      Pleaser

    • D. 

      Detail Oriented

    • E. 

      Friendly

  • 4. 
    When interacting with a "S" behavior style person, what is the approach they will respond best to?
    • A. 

      Get straight to the point

    • B. 

      Fun and Enthusiastic

    • C. 

      Stable and Predictable

    • D. 

      Details and time for questions

  • 5. 
    The Treatment Presenter or Coordinator should ALWAYS be mindful of current Marketing Promotional offers, In-house specials, coupons, and/or other discounts
    • A. 

      True

    • B. 

      False

  • 6. 
    What is the purpose of DISC?
    • A. 

      To have better communication and relationships with Team Members

    • B. 

      To have better communication and relationships with Patients

    • C. 

      To treat others how THEY want to be treated (Platinum Rule)

    • D. 

      All options listed

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