Test Your Knowledge: Treatment Presentation - Part 2

5 Questions | Total Attempts: 265

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Test Your Knowledge: Treatment Presentation - Part 2

Questions and Answers
  • 1. 
    When presenting a treatment plan, it's important to inform the patient that the quote of fee's is an ESTIMATE
    • A. 

      True

    • B. 

      False

  • 2. 
    During a treatment presentation, the coordinator should always be alert and aware of the patients body language
    • A. 

      True

    • B. 

      False

  • 3. 
    What is an UNLIKELY characteristic for a "I" behavior style person? (select all that apply)
    • A. 

      Happy

    • B. 

      Influencing

    • C. 

      Irritable

    • D. 

      Fun

    • E. 

      Social

  • 4. 
    When interacting with a "I" behavior style person, what is the approach they will respond best to?
    • A. 

      Get straight to the point

    • B. 

      Fun and Enthusiastic

    • C. 

      Stable and Predictable

    • D. 

      Details and time for questions

  • 5. 
    Which of the following characteristics is NOT appropriate for professional appearance?
    • A. 

      Hair neat, clean, and in a natural color and style

    • B. 

      Light make-up and fragrance

    • C. 

      Minty gum to maintain fresh breath when talking to patients

    • D. 

      Business appropriate jewelry and accessories

    • E. 

      Business Professional work attire

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