Test Your Knowledge: Post OP Instruction

5 Questions | Total Attempts: 317

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Test Your Knowledge: Post OP Instruction

Questions and Answers
  • 1. 
    When a patient is numb, the Dental Assistant, Hygienist, or Doctor should inform the patient what they can expect both during and after being numb
    • A. 

      True

    • B. 

      False

  • 2. 
    What does "Emotional Gold" consist of? (check all that apply)
    • A. 

      What Matters the Most to a patient

    • B. 

      Emotion vs. Logic

    • C. 

      The patients Main Concern

    • D. 

      Prior Experiences

  • 3. 
    Explaining how a patient may benefit from either a procedure or other interaction during their visit is also known as what?
    • A. 

      Emotional Gold

    • B. 

      The Platinum Rule

    • C. 

      V.A.L.U.E.

    • D. 

      Benefit Statement

  • 4. 
    Post-op Instruction should always include methods and/or tips to aid in discomfort and healing
    • A. 

      True

    • B. 

      False

  • 5. 
    What should Post-Op Instruction include?
    • A. 

      What the patient can expect

    • B. 

      Tips on healing and/or discomfort

    • C. 

      Normal vs. Abnormal symptoms after treatment

    • D. 

      Benefits of the treatment they received

    • E. 

      All options listed

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