Test Your Knowledge: Post OP Instruction
5 Questions
| Total Attempts: 317
Questions and Answers
- 1.When a patient is numb, the Dental Assistant, Hygienist, or Doctor should inform the patient what they can expect both during and after being numb
- A.
True
- B.
False
- 2.What does "Emotional Gold" consist of? (check all that apply)
- A.
What Matters the Most to a patient
- B.
Emotion vs. Logic
- C.
The patients Main Concern
- D.
Prior Experiences
- 3.Explaining how a patient may benefit from either a procedure or other interaction during their visit is also known as what?
- A.
Emotional Gold
- B.
The Platinum Rule
- C.
V.A.L.U.E.
- D.
Benefit Statement
- 4.Post-op Instruction should always include methods and/or tips to aid in discomfort and healing
- A.
True
- B.
False
- 5.What should Post-Op Instruction include?
- A.
What the patient can expect
- B.
Tips on healing and/or discomfort
- C.
Normal vs. Abnormal symptoms after treatment
- D.
Benefits of the treatment they received
- E.
All options listed
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