Test Your Knowledge: Patient Checkout

5 Questions | Total Attempts: 314

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Test Your Knowledge: Patient Checkout

Questions and Answers
  • 1. 
    The checkout Business Assistant should be informed of the checkout prior to the patient being brought up
    • A. 

      True

    • B. 

      False

  • 2. 
    What information is exchanged during a patient checkout?
    • A. 

      What procedures were completed

    • B. 

      What procedure(s) still need to be done

    • C. 

      Whether or not the next appointment is scheduled

    • D. 

      All options listed

  • 3. 
    The checkout Business Assistant does NOT have to verify the accuracy of the payment since it was collected at check-in
    • A. 

      True

    • B. 

      False

  • 4. 
    It is the responsibility of the Checkout Business Assistant to ensure all procedures were charged out correctly in Dentrix
    • A. 

      True

    • B. 

      False

  • 5. 
    What questions should the Checkout Business Assistant always ask the patient? (Select all that apply)
    • A. 

      How the visit went

    • B. 

      If they can schedule any additional appointments

    • C. 

      If they would like to pay with a credit card

    • D. 

      For referrals

    • E. 

      All options listed

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