Test Your Knowledge: Patient Checkout
5 Questions
| Total Attempts: 314
Questions and Answers
- 1.The checkout Business Assistant should be informed of the checkout prior to the patient being brought up
- A.
True
- B.
False
- 2.What information is exchanged during a patient checkout?
- A.
What procedures were completed
- B.
What procedure(s) still need to be done
- C.
Whether or not the next appointment is scheduled
- D.
All options listed
- 3.The checkout Business Assistant does NOT have to verify the accuracy of the payment since it was collected at check-in
- A.
True
- B.
False
- 4.It is the responsibility of the Checkout Business Assistant to ensure all procedures were charged out correctly in Dentrix
- A.
True
- B.
False
- 5.What questions should the Checkout Business Assistant always ask the patient? (Select all that apply)
- A.
How the visit went
- B.
If they can schedule any additional appointments
- C.
If they would like to pay with a credit card
- D.
For referrals
- E.
All options listed
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