Weekly Recap Quiz #56 (April 21st)
10 Questions
| Total Attempts: 45
#Alaska #Hawaii #APO-DPO-FPO Orders!
Questions and Answers
- 1.APO-FPO-DPO In Action!
- 2.Alaska and Hawaii In Action!
- 3.To ensure delivery, customers must supply the full nine-digit zip code if they are shipping a package to any mobile Navy unit.
- A.
True
- B.
False
- 4.BuyCostumes and CelebrateExpress ship to army bases.
- A.
True
- B.
False
- 5.What information is not reflected in the guarantee dates for Alaska and Hawaii?
- A.
Additional business days to be delivered
- B.
Additional shipping surcharge
- C.
Additional tax
- 6.If a customer is in Alaska or Hawaii what is the best way for them to return their order?
- A.
Offer to use the Return Flex Label for $7
- B.
Offer to use a traceable carrier of their choice
- C.
Offer to use the Canadian Return Label
- 7.You've just placed an order for a customer and you receive a pop-up for Impulse Buy accessories at a discounted price. What do you do?
- A.
Close the box so you can give the customer their order number.
- B.
Add the items to the order without asking the customer.
- C.
Offer the products to the customer and emphasize the discounted rate.
- D.
Ask a helpline for assistance
- 8.A BuyCostumes customer will ship an order to U.S. military address. What shipping method do they need to select for the order to ship correctly?
- A.
Economy Shipping
- B.
Standard Shipping
- C.
Priority Shipping
- D.
Premium Shipping
- 9.If a customer would like their package shipped directly to a UPS location, instead of a home address or PO Box, we do have options to do that.
- A.
True
- B.
False
- 10.If a customer requests an address change, it can push the delivery date back by 1-2 additional business days.
- A.
True
- B.
False
- 11.A BirthdayExpress customer will ship an order to U.S. military address. What shipping method do they need to select for the order to ship correctly?
- A.
Budget Shipping
- B.
Standard Shipping
- C.
Express Shipping
- D.
Premium Shipping
- 12.A CostumeExpress customer will ship an order to U.S. military address. What shipping method do they need to select for the order to ship correctly?
- A.
Budget Shipping
- B.
Standard Shipping
- C.
Express Shipping
- D.
Premium Shipping
Use your weekly recap and your brain to come up with the best possible answer for each question. Good luck!
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Use your weekly recap and your brain to come up with the best possible answer for each question. Good luck!
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