Nh Labs 5/7/13 Team Meeting Quiz

7 Questions | Total Attempts: 30

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Time Quizzes & Trivia

And now, I present you with our second team meeting quiz of the term. Enjoy.


Questions and Answers
  • 1. 
    Do you have any questions with regard to replacing a maintenance kit on the Xerox color printer? If so, please inquire below:
  • 2. 
    Portland State University has a policy on employees who choose to use social media.
    • A. 

      True

    • B. 

      False

  • 3. 
    After completing a round, you locate a scarf under a chair in NH 96 and it has the following contact information on it: "Harry Potter, 1234 NW Hogwarts Lane, Somewhere far, 57491."  What steps would you take next? Check ALL that apply.
    • A. 

      Open the Lost & Found form on the google site and log the item

    • B. 

      Open the Lost & Found form on the google site and log the item, making sure to check the valuable item" option

    • C. 

      Search for Harry Potter in the PSU mail directory, send a canned email explaining that his scarf was found in our lab, and cc: [email protected] so we are all aware

    • D. 

      Search for Harry Potter in the PSU mail directory, send him a canned email stating that he lost an item

    • E. 

      Email the list stating that you found Harry Potter's scarf in NH 96

    • F. 

      Print the Lost & Found form you submitted, placing it in a ziplock bag with the item

    • G. 

      Print the Lost & Found form you submitted, write the date in sharpie (large), and place it in a ziplock bag along with the item

    • H. 

      Leave the scarf. We do not touch lost clothing items because it's gross.

  • 4. 
    When is the only time you can disclose what the lost & found item is in your canned email?
    • A. 

      When you find a valuable item

    • B. 

      When you find a USB drive

    • C. 

      When you find any item

    • D. 

      When you find an item with a name on it

  • 5. 
    What is unique about Simplex Printing?
    • A. 

      It has its own print queue in the PaperCut web print interface

    • B. 

      It can print both color and black & white jobs single-sided

    • C. 

      You can submit a document of any format to this queue and it would work

  • 6. 
    What is TRUE regarding the new print refund request form that is on the way?
    • A. 

      You only need to submit forms for large jobs (>50 pages)

    • B. 

      The user no longer has to submit a print refund request because this form replaces it

    • C. 

      Using this form will be your way to communicate with the helpdesk and pre-warn them about any incoming refunds that you witness while on shift

    • D. 

      Users aren't required to save damaged jobs if you witness it while on shift and submit this new form

    • E. 

      If a printer error occurs causing the damaged job, you can use this form to replace the standar LCT ticket

    • F. 

      If a printer error occurs causing the damaged job, you should still submit this form if it is a large job, but it will not replace the standard LCT ticket