Nh Labs 5/28 Team Meeting Quiz

9 Questions

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Nh Labs 5/28 Team Meeting Quiz

Final team meeting quiz of the term!


Questions and Answers
  • 1. 
    Please provide the service tag # to one of the Ricoh printers in our area (hint: if you are working in ICC, there is only one option for this!)
  • 2. 
    You are working in the ICC on a quiet Saturday afternoon and you notice that multiple people are having issues logging on to D2L. You attempt to login yourself with no success. What is the first thing you should do?
    • A. 

      Submit an LCT ticket.

    • B. 

      Call the library floater at 5-8425, it is probably a good time to go on your break...

    • C. 

      Call the IDSC at 5-9111

    • D. 

      Submit an AV ticket.

  • 3. 
    If a personal phone call is 2 minutes or less, lab attendants can answer it/talk at the attendant desk.
    • A. 

      True

    • B. 

      False

  • 4. 
    How long may guests visit while you are on shift?
    • A. 

      10 mins

    • B. 

      2 mins

    • C. 

      5 mins

    • D. 

      No minutes, ever.

  • 5. 
    Any printer issue that you cannot solve is considered urgent and the techs need to address it as soon as possible. In the event that you are on shift when a printer enters an error state or goes out of order for any reason, who should you call? Check all that apply.
    • A. 

      Call AV.

    • B. 

      Call LCT.

    • C. 

      Call management.

    • D. 

      Call POA/Ricoh directly.

  • 6. 
    A PSU credit-bearing class (with a CRN) does not show up to their scheduled reservation. What should you do?
    • A. 

      Cross out their reservation on the door schedule and email the list.

    • B. 

      Cross out their reservation on the door schedule.

    • C. 

      Call Monica and/or Taylor directly to let them know that the class did not show up.

    • D. 

      Email the list.

  • 7. 
    You find an old mug in the red bin in NH 446 upon closing one evening. What should you do with it? Check all that apply.
    • A. 

      Throw it away, right away.

    • B. 

      Place a sticky note on the mug and write the date in large black ink on it.

    • C. 

      Place the mug in the drink holder in the L&F cabinet.

    • D. 

      Log the mug as a L&F item.

  • 8. 
    Mugs found in NH 96 should be thrown away after ____ hours. 
  • 9. 
    Mugs found in ICC should be thrown away after _____ day(s).
    • A. 

      1

    • B. 

      3

    • C. 

      2

    • D. 

      10