Nh Labs 10/26 Team Meeting Quiz

14 Questions

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Nh Labs 10/26 Team Meeting Quiz

Questions and Answers
  • 1. 
    Which area(s) is/are required to send out both morning and closing shout-outs to the NHlabs listserv?
    • A. 

      Just ICC

    • B. 

      Just NH 96

    • C. 

      Both ICC and NH 96

    • D. 

      What? We're not supposed to send shout-outs!

  • 2. 
    Lab attendants in both areas should be sending morning/evening shout-outs. What all should you be including in these shout-outs? Check all that apply.
    • A. 

      Any doors found unlocked.

    • B. 

      Projectors left on.

    • C. 

      Excessive messes.

    • D. 

      *ICC* What time classes are scheduled in rooms.

    • E. 

      Signs of leakage.

    • F. 

      *ICC* Whether or not computers in NH 437 are covered.

    • G. 

      Whether or not the space is secured or will be secured.

  • 3. 
    In your own words, briefly describe the new lost and found procedure (hint: stamp.)
  • 4. 
    Arie Roskott is your new student coordinator! Is her phone number programmed in your cell phone? (If not, go to the NH Labs Google site and do so now!)
    • A. 

      Yes!

    • B. 

      No!

  • 5. 
    Why are OIT stickers important?
    • A. 

      They are blue, shiny, and make you look professional.

    • B. 

      They allow you special access to the IDSC grad lab in BHB225.

    • C. 

      You can show them to CPSO if you need to be let into a building.

    • D. 

      You can show them to CPSO if you ever need assistance disarming an alarm (ie. your alarm code does not work or you forget it)

    • E. 

      They prove that you work here!

  • 6. 
    Which of the following is NOT true regarding locking lab computers?
    • A. 

      Lab users can no longer lock up their workstations (using the ctrl+alt+del command.)

    • B. 

      You are required to log off any workstations that have been abandoned (over 15 mins.)

    • C. 

      If you are closing, you don't have to log off users at the end of the night.

    • D. 

      Employees (you) can lock the lab attendant station computers since you are required to go on rounds/breaks, and must leave sensitive information on the screen.

  • 7. 
    What is TRUE regarding unlocking labs for students or instructors who are seeking special software? Check all that apply.
    • A. 

      Students are allowed to use labs that have specific software if there is not a class scheduled in that lab.

    • B. 

      On occasion, an ICC room will have special software installed specifically for a class.

    • C. 

      If special software is on one ICC lab, it is also installed in all of the remaining labs.

    • D. 

      All students will know where to locate specific software, so lab attendants do not need to check the software list or log into workstations to check.

    • E. 

      NH 450 should be open all day on Fridays.

  • 8. 
    Printer issues are a priority and must be taken care of immediately.
    • A. 

      True

    • B. 

      False

  • 9. 
    Printer issues are a priority and must be taken care of immediately. What should you do if you are on shift and the printer stops working (ie. gives you an error code, produces strange pink lines at the top of the pages, has an insane paper jam that you cannot take care of yourself)? Check all that apply.
    • A. 

      Submit a ticket (LCT).

    • B. 

      Call LCT.

    • C. 

      Call whichever member of management is on shift to let them know what is going on.

    • D. 

      *Final step: email the list*

    • E. 

      Panic!!!

    • F. 

      Leave the printer alone; someone else can deal with it.

  • 10. 
    Now, in your own words, describe the process for taking care of printer-related issues (starting with what you should do first, second, third...and so on.)
  • 11. 
    Where should you send your TS Audit emails?
  • 12. 
    If you  need immediate assistance while you are on shift, you should call whichever member of management is in office (if not Arie, then try Jacob, Amanda, or Taylor, and if not them, then Monica/Mark.)
    • A. 

      True

    • B. 

      False

  • 13. 
    The lab supplies form on th NH Labs Google site has been updated! What is new on this form?
    • A. 

      Paper in ICC

    • B. 

      Clean/dirty blue rags

    • C. 

      Staples

    • D. 

      A and B

  • 14. 
    Do you have any questions, suggestions, or concerns?