New Hire LCM Habits

13 Questions | Total Attempts: 52

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Management Quizzes & Trivia

Questions and Answers
  • 1. 
    Habit #1 Daily Process: What is NOT a top tip to manage your time?
    • A. 

      Prioritize Daily

    • B. 

      Manage your time effectively

    • C. 

      Work independently

  • 2. 
    Habit #1 Daily Process: In respect to the best practice in managing your time, finish this phrase: ____ prioritization
    • A. 

      Relentless

    • B. 

      Key Initiative

    • C. 

      Value Plan

  • 3. 
    Habit #2 Onboarding: What are the areas of Member Onboarding in which an LCM has a role? (Choose all that apply)
    • A. 

      Conduct Kick Off Call

    • B. 

      Welcome Letter

    • C. 

      Prepare for Kick Off Call

    • D. 

      Document Key Initiatives

    • E. 

      All of the above

  • 4. 
    Habit #3 Pre-Call Planning: What is NOT a resource used for pre-call planning?
    • A. 

      Client Connect, Contact Dashboard

    • B. 

      Admin Lite/Proxy

    • C. 

      Internal relationships (AE/LP/CP)

    • D. 

      Eagle, KI Library

    • E. 

      Social Networking such as LinkedIn

    • F. 

      All apply to pre-call planning

  • 5. 
    Habit #4 Proactive Engagement:  What are types of proactive engagement that tie to our priorities?
    • A. 

      Register GBW/Peer Connect

    • B. 

      Schedule regular client meetings

    • C. 

      Align resources proactively

    • D. 

      Contextualize Research

    • E. 

      Drive Inquiry

    • F. 

      All of the above

  • 6. 
    Habit #4 Proactive Engagement: The best practice in developing an email for a proactive email is Why you/Why now/Action.
    • A. 

      True

    • B. 

      False

  • 7. 
    Habit #5 Workgroup Meetings: What are two “top tips” to accomplish during the initial (kick off) WG member call?
    • A. 

      Drive engagement on gartner.com

    • B. 

      Dive very deep into one KI

    • C. 

      Try to upsell to a full membership

    • D. 

      Secure the next meeting

  • 8. 
    Habit #6: Comprehensive Follow Up: You should try to complete the follow up email within 24 hours after the call.
    • A. 

      True

    • B. 

      False

  • 9. 
    Habit #6 Comprehensive Follow Up: What are the components of the 'best' structure for a follow up email?
    • A. 

      Detailed recap of discussion, up to 10 research links, next steps

    • B. 

      Links to research only

    • C. 

      Recap, Expectations, Resources, URLs, Conclusion

    • D. 

      None of the above

  • 10. 
    Habit #7 Training and Technology: Building your domain knowledge will increase your credibility with clients.
    • A. 

      True

    • B. 

      False

  • 11. 
    Habit #7 Training and Technology: What are some action items you can take during your first 100 days with Gartner?
    • A. 

      Look to attend an EITL/ESCL or Gartner event

    • B. 

      Participate in SIGs

    • C. 

      Become familiar with your domain's Top 10

    • D. 

      All of the above

  • 12. 
    Habit #8 Build Collaborative Relationships: What is NOT a top tip in building a good relationship?
    • A. 

      Professionalism and Communication

    • B. 

      Mutual Respect

    • C. 

      Invite them on your Facebook

    • D. 

      Set role expectations

  • 13. 
    Habit #8 Build Collaborative Relationships: What is NOT a principle of Social Contracting?
    • A. 

      An equal exchange: Ask & Answer

    • B. 

      One way discussions are best

    • C. 

      Focus on the 'how' not the 'what'

    • D. 

      Create permission to revisit the conversation

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