Mycca Online Assessment

15 Questions

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Online Assessment Quizzes & Trivia

You have been to a few myCCA sessions now, here is a quiz to put all of what you have learned together. Don't forget that this is an open book quiz, you can access some of the information about: The training guide, copy this link into another browser (http://ourcca/teams/NCC/EBusiness%20Library/Channel%20Tra ining%20Guide%20March%202013. Pdf). MyCCA Systems guide, copy this link into another browser (http://ourcca/teams/NCC/EBusiness%20Library/System%20Map%20Overview%20 Final. Pdf) Good luck.


Questions and Answers
  • 1. 
    • A. 

      Top Left Corner

    • B. 

      Bottom Left Corner

    • C. 

      Top Right Corner

    • D. 

      Bottom Right Corner

  • 2. 
    Can you edit your order after submitting it through myCCA?
    • A. 

      True

    • B. 

      False

  • 3. 
    Do I need "Payment Access" enabled to view my invoices in myCCA? 
    • A. 

      True

    • B. 

      False

  • 4. 
    • A. 

      Go to Invoices and Statements page

    • B. 

      Create a new order and wait for myCCA to call regarding duplicate orders

    • C. 

      Create an Order Template and place a new order

    • D. 

      Go to "Order History" page and cancel order from there

  • 5. 
    Do you need to register with myCCA to apply for credit terms with CCA? 
    • A. 

      Yes

    • B. 

      No

  • 6. 
    Do you need to have credit terms with CCA to pay your bills online? 
    • A. 

      Yes

    • B. 

      No

  • 7. 
    • A. 

      EIM

    • B. 

      SAP/CRM

    • C. 

      Commerce Server

    • D. 

      AMMC

    • E. 

      QValent

    • F. 

      FileBound

    • G. 

      EDI

  • 8. 
    Which are the four applications, NOT driving myCCA?
    • A. 

      BASIS

    • B. 

      CRM

    • C. 

      EDI

    • D. 

      Campaign Master

    • E. 

      LiveChat

  • 9. 
    Does myCCA put all the systems and applications together so that it can be user friendly to its users? 
    • A. 

      True

    • B. 

      False

  • 10. 
    • A. 

      One

    • B. 

      Two

    • C. 

      Three

  • 11. 
    • A. 

      Catalogue Manager

    • B. 

      Customer & Order Manager

    • C. 

      Marketing Manager

  • 12. 
    Do Commerce Server have reports that myCCA utilise? 
    • A. 

      True

    • B. 

      False

  • 13. 
    Is QValent owned by CCA? 
    • A. 

      Yes

    • B. 

      No

  • 14. 
    Is FileBound owned by CCA?
    • A. 

      Yes

    • B. 

      No

  • 15. 
    Pick the correct answer: Is the cut-off time...
    • A. 

      4pm EST

    • B. 

      1 hour prior Distribution cut-off

    • C. 

      30 minutes prior Distribution cut-off

    • D. 

      Whenever the myCCA Specialists go home