My Study Of A Plus Exam 1

100 Questions | By IceSword | Last updated: Mar 20, 2022 | Total Attempts: 97

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One hundred practice questions for 2009 A+ exam.

Questions and Answers

1.

Which of the following types of portable media offers the LARGEST storage capacity?
- A.
  
  DVD.DL
- B.
  
  CD.RW
- C.
  
  CD.R
- D.
  
  DVD.R
2.

Which of the following are valid ports for printing over a network? (Select TWO).
- A.
  
  USB 001
- B.
  
  \\computername\sharename
- C.
  
  SNMP
- D.
  
  IP_ip_address
- E.
  
  IEEE 1394
3.

While performing a preventative maintenance check on a personal computer, a technician notices that several unused expansion card slots have open ports. Which of the following BEST describes why the covers for these card slots should be reinstalled?
- A.
  
  Help limit radio frequency interference (RFI) inside the case.
- B.
  
  Help ensure proper air flow through the case.
- C.
  
  Help prevent moisture buildup in the case.
- D.
  
  Help limit electrostatic discharge (ESD) inside the case.
4.

Which of the following protocols uses port 80?
- A.
  
  SMTP
- B.
  
  HTTP
- C.
  
  HTTPS
- D.
  
  FTP
5.

Which of the following allows verification of the port that a printer is currently using?
- A.
  
  The print queue window from system tray
- B.
  
  Properties of the printer from the Printers Control Panel
- C.
  
  Print spooler view in the Printers Control Panel
- D.
  
  Properties of the port within Device Manager
6.

Users are reporting that print jobs being sent to a shared printer are not printing. A technician has verified the printer is online and prints a configuration page from the printer. Which of the following is the MOST likely cause of the issue? (Select TWO).
- A.
  
  QoS for printing is not functioning over the LAN.
- B.
  
  The printer needs to have a cartridge replaced.
- C.
  
  A job in error status is at the top of the print queue.
- D.
  
  The printers IP address has changed.
- E.
  
  New drivers have been released and need to be installed.
7.

Which of the following connector types is used with twisted pair cable?
- A.
  
  T-Connector
- B.
  
  BNC
- C.
  
  RJ-45
- D.
  
  LC
8.

Which of the following bus speeds is used for a PCIe card? (Select TWO).
- A.
  
  1x
- B.
  
  3x
- C.
  
  6x
- D.
  
  8x
- E.
  
  24x
9.

A user calls and says they cannot get to the Internet. How would a technician walk the user through checking the IP address and default Gateway on the computer?
- A.
  
  Start>Run>typeipconfig>click OK and ask user to read the results.
- B.
  
  Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results.
- C.
  
  Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results.
- D.
  
  Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results.
10.

Which of the following BEST describes the function of a DNS server?
- A.
  
  Secures network traffic through shared key encryption.
- B.
  
  Provides resolution of host names to IP addresses.
- C.
  
  Provides security for a network through the use of ACLs.
- D.
  
  Dynamically assigns IP addresses for easy client configuration.
11.

Which of the following is needed to perform an ASR restore in Windows XP?
- A.
  
  Operating system CD
- B.
  
  Recovery console
- C.
  
  Vendor recovery CD
- D.
  
  ERD disk
12.

Which of the following commands verifies connectivity between two hosts? (Select TWO).
- A.
  
  Chkntfs
- B.
  
  Dxdiag
- C.
  
  Tracert
- D.
  
  Ipconfig
- E.
  
  Ping
13.

A technician notices that there is a second partition on the primary hard drive. This partition is not assigned a drive letter and is not accessible from Windows. Which of the following is the MOST likely explanation for this extra partition?
- A.
  
  Space reserved by the drive manufacturer for firmware.
- B.
  
  Space set aside by Windows for use by the virtual memory swap file.
- C.
  
  A potentially dangerous virus has been downloaded onto the system.
- D.
  
  A recovery partition put there by the manufacturer.
14.

Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer?
- A.
  
  Parallel port
- B.
  
  Serial port
- C.
  
  IEEE 1394 port
- D.
  
  USB port
15.

A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use?
- A.
  
  224.0.0.1
- B.
  
  255.0.0.0
- C.
  
  255.255.0.0
- D.
  
  255.255.255.0
16.

Which of the following printers would be the BEST choice for printing on multi-part forms?
- A.
  
  Impact printer
- B.
  
  Thermal printer
- C.
  
  Inkjet printer
- D.
  
  Laser printer
17.

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns?
- A.
  
  A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem?
- B.
  
  I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report.
- C.
  
  If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.
- D.
  
  I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow.
18.

Which of the following hardware is hot pluggable? (Select THREE).
- A.
  
  ESATA
- B.
  
  Express Card/54
- C.
  
  PS/2 peripherals
- D.
  
  MIDI devices
- E.
  
  USB
19.

Which of the following is an advantage of upgrading to a 64-bit version of Windows?
- A.
  
  A greater number of dynamic disks or disks larger than 1 TB can be supported.
- B.
  
  Multiple applications running in 16-bit compatibility mode are supported.
- C.
  
  More than 4GB of RAM, in some cases up to 128GB of RAM can be supported.
- D.
  
  A new anti-virus protection scheme called Data Execution Prevention is supported.
20.

A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take?
- A.
  
  Wear a back brace when lifting and carrying the CRTs to the storage room.
- B.
  
  Wear anti-static wrist straps to prevent ESD in the new monitors.
- C.
  
  Recycle the monitors after removing the capacitors for use in other monitors.
- D.
  
  Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.
21.

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation?
- A.
  
  Press the F8 Key
- B.
  
  Press the F3 Key
- C.
  
  Press the F2 Key
- D.
  
  Press the F6 Key
22.

After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do?
- A.
  
  Install a larger fan near the hard drive to cool the system.
- B.
  
  Clean the drive with compressed air and continue to use it.
- C.
  
  Remove and replace the drive.
- D.
  
  Apply more thermal compound and reseat the drive.
23.

Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?
- A.
  
  Format a partition, install device drivers, and install the operating system.
- B.
  
  Create a partition, format the partition, and install the operating system.
- C.
  
  Install the operating system, create a partition, and install device drivers.
- D.
  
  Install the operating system, install device drivers, and create a partition.
24.

Which of the following interfaces are typically supported on the input side of a KVM switch?
- A.
  
  PS/2, VGA, USB
- B.
  
  DB25, DB9, PS/2
- C.
  
  PS/2, DB9, USB
- D.
  
  PS/2, DB25, VGA
25.

While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action?
- A.
  
  Ask the customer permission to put them on hold and listen politely to the co-workers stories.
- B.
  
  Put the customer on hold just for a few minutes and join the conversation.
- C.
  
  Forward the customer to another technician and join the conversation.
- D.
  
  Ask the customer permission to put them on hold and politely ask the co-worker to talk later.