My Study Of A Plus Exam 1

100 Questions | Total Attempts: 97

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A Plus Certification Quizzes & Trivia

One hundred practice questions for 2009 A+ exam.


Questions and Answers
  • 1. 
    Which of the following types of portable media offers the LARGEST storage capacity?
    • A. 

      DVD.DL

    • B. 

      CD.RW

    • C. 

      CD.R

    • D. 

      DVD.R

  • 2. 
    Which of the following are valid ports for printing over a network? (Select TWO).
    • A. 

      USB 001

    • B. 

      \\computername\sharename

    • C. 

      SNMP

    • D. 

      IP_ip_address

    • E. 

      IEEE 1394

  • 3. 
    While performing a preventative maintenance check on a personal computer, a technician notices that several unused expansion card slots have open ports. Which of the following BEST describes why the covers for these card slots should be reinstalled?
    • A. 

      Help limit radio frequency interference (RFI) inside the case.

    • B. 

      Help ensure proper air flow through the case.

    • C. 

      Help prevent moisture buildup in the case.

    • D. 

      Help limit electrostatic discharge (ESD) inside the case.

  • 4. 
    Which of the following protocols uses port 80?
    • A. 

      SMTP

    • B. 

      HTTP

    • C. 

      HTTPS

    • D. 

      FTP

  • 5. 
    Which of the following allows verification of the port that a printer is currently using?
    • A. 

      The print queue window from system tray

    • B. 

      Properties of the printer from the Printers Control Panel

    • C. 

      Print spooler view in the Printers Control Panel

    • D. 

      Properties of the port within Device Manager

  • 6. 
    Users are reporting that print jobs being sent to a shared printer are not printing. A technician has verified the printer is online and prints a configuration page from the printer. Which of the following is the MOST likely cause of the issue? (Select TWO).
    • A. 

      QoS for printing is not functioning over the LAN.

    • B. 

      The printer needs to have a cartridge replaced.

    • C. 

      A job in error status is at the top of the print queue.

    • D. 

      The printers IP address has changed.

    • E. 

      New drivers have been released and need to be installed.

  • 7. 
    Which of the following connector types is used with twisted pair cable?
    • A. 

      T-Connector

    • B. 

      BNC

    • C. 

      RJ-45

    • D. 

      LC

  • 8. 
    Which of the following bus speeds is used for a PCIe card? (Select TWO).
    • A. 

      1x

    • B. 

      3x

    • C. 

      6x

    • D. 

      8x

    • E. 

      24x

  • 9. 
    A user calls and says they cannot get to the Internet. How would a technician walk the user through checking the IP address and default Gateway on the computer?
    • A. 

      Start>Run>typeipconfig>click OK and ask user to read the results.

    • B. 

      Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results.

    • C. 

      Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results.

    • D. 

      Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results.

  • 10. 
    Which of the following BEST describes the function of a DNS server?
    • A. 

      Secures network traffic through shared key encryption.

    • B. 

      Provides resolution of host names to IP addresses.

    • C. 

      Provides security for a network through the use of ACLs.

    • D. 

      Dynamically assigns IP addresses for easy client configuration.

  • 11. 
    Which of the following is needed to perform an ASR restore in Windows XP?
    • A. 

      Operating system CD

    • B. 

      Recovery console

    • C. 

      Vendor recovery CD

    • D. 

      ERD disk

  • 12. 
    Which of the following commands verifies connectivity between two hosts? (Select TWO).
    • A. 

      Chkntfs

    • B. 

      Dxdiag

    • C. 

      Tracert

    • D. 

      Ipconfig

    • E. 

      Ping

  • 13. 
    A technician notices that there is a second partition on the primary hard drive. This partition is not assigned a drive letter and is not accessible from Windows. Which of the following is the MOST likely explanation for this extra partition?
    • A. 

      Space reserved by the drive manufacturer for firmware.

    • B. 

      Space set aside by Windows for use by the virtual memory swap file.

    • C. 

      A potentially dangerous virus has been downloaded onto the system.

    • D. 

      A recovery partition put there by the manufacturer.

  • 14. 
    Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer?
    • A. 

      Parallel port

    • B. 

      Serial port

    • C. 

      IEEE 1394 port

    • D. 

      USB port

  • 15. 
    A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use?
    • A. 

      224.0.0.1

    • B. 

      255.0.0.0

    • C. 

      255.255.0.0

    • D. 

      255.255.255.0

  • 16. 
    Which of the following printers would be the BEST choice for printing on multi-part forms?
    • A. 

      Impact printer

    • B. 

      Thermal printer

    • C. 

      Inkjet printer

    • D. 

      Laser printer

  • 17. 
    A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns?
    • A. 

      A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem?

    • B. 

      I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report.

    • C. 

      If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

    • D. 

      I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow.

  • 18. 
    Which of the following hardware is hot pluggable? (Select THREE).
    • A. 

      ESATA

    • B. 

      Express Card/54

    • C. 

      PS/2 peripherals

    • D. 

      MIDI devices

    • E. 

      USB

  • 19. 
    Which of the following is an advantage of upgrading to a 64-bit version of Windows?
    • A. 

      A greater number of dynamic disks or disks larger than 1 TB can be supported.

    • B. 

      Multiple applications running in 16-bit compatibility mode are supported.

    • C. 

      More than 4GB of RAM, in some cases up to 128GB of RAM can be supported.

    • D. 

      A new anti-virus protection scheme called Data Execution Prevention is supported.

  • 20. 
    A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take?
    • A. 

      Wear a back brace when lifting and carrying the CRTs to the storage room.

    • B. 

      Wear anti-static wrist straps to prevent ESD in the new monitors.

    • C. 

      Recycle the monitors after removing the capacitors for use in other monitors.

    • D. 

      Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

  • 21. 
    A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation?
    • A. 

      Press the F8 Key

    • B. 

      Press the F3 Key

    • C. 

      Press the F2 Key

    • D. 

      Press the F6 Key

  • 22. 
    After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do?
    • A. 

      Install a larger fan near the hard drive to cool the system.

    • B. 

      Clean the drive with compressed air and continue to use it.

    • C. 

      Remove and replace the drive.

    • D. 

      Apply more thermal compound and reseat the drive.

  • 23. 
    Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?
    • A. 

      Format a partition, install device drivers, and install the operating system.

    • B. 

      Create a partition, format the partition, and install the operating system.

    • C. 

      Install the operating system, create a partition, and install device drivers.

    • D. 

      Install the operating system, install device drivers, and create a partition.

  • 24. 
    Which of the following interfaces are typically supported on the input side of a KVM switch?
    • A. 

      PS/2, VGA, USB

    • B. 

      DB25, DB9, PS/2

    • C. 

      PS/2, DB9, USB

    • D. 

      PS/2, DB25, VGA

  • 25. 
    While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action?
    • A. 

      Ask the customer permission to put them on hold and listen politely to the co-workers stories.

    • B. 

      Put the customer on hold just for a few minutes and join the conversation.

    • C. 

      Forward the customer to another technician and join the conversation.

    • D. 

      Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

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