My Study Of A Plus Exam 1
One hundred practice questions for 2009 A+ exam.
- 1.Which of the following types of portable media offers the LARGEST storage capacity?
- A.
DVD.DL
- B.
CD.RW
- C.
CD.R
- D.
DVD.R
- 2.Which of the following are valid ports for printing over a network? (Select TWO).
- A.
USB 001
- B.
\\computername\sharename
- C.
SNMP
- D.
IP_ip_address
- E.
IEEE 1394
- 3.While performing a preventative maintenance check on a personal computer, a technician notices that several unused expansion card slots have open ports. Which of the following BEST describes why the covers for these card slots should be reinstalled?
- A.
Help limit radio frequency interference (RFI) inside the case.
- B.
Help ensure proper air flow through the case.
- C.
Help prevent moisture buildup in the case.
- D.
Help limit electrostatic discharge (ESD) inside the case.
- 4.Which of the following protocols uses port 80?
- A.
SMTP
- B.
HTTP
- C.
HTTPS
- D.
FTP
- 5.Which of the following allows verification of the port that a printer is currently using?
- A.
The print queue window from system tray
- B.
Properties of the printer from the Printers Control Panel
- C.
Print spooler view in the Printers Control Panel
- D.
Properties of the port within Device Manager
- 6.Users are reporting that print jobs being sent to a shared printer are not printing. A technician has verified the printer is online and prints a configuration page from the printer. Which of the following is the MOST likely cause of the issue? (Select TWO).
- A.
QoS for printing is not functioning over the LAN.
- B.
The printer needs to have a cartridge replaced.
- C.
A job in error status is at the top of the print queue.
- D.
The printers IP address has changed.
- E.
New drivers have been released and need to be installed.
- 7.Which of the following connector types is used with twisted pair cable?
- A.
T-Connector
- B.
BNC
- C.
RJ-45
- D.
LC
- 8.Which of the following bus speeds is used for a PCIe card? (Select TWO).
- A.
1x
- B.
3x
- C.
6x
- D.
8x
- E.
24x
- 9.A user calls and says they cannot get to the Internet. How would a technician walk the user through checking the IP address and default Gateway on the computer?
- A.
Start>Run>typeipconfig>click OK and ask user to read the results.
- B.
Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results.
- C.
Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results.
- D.
Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results.
- 10.Which of the following BEST describes the function of a DNS server?
- A.
Secures network traffic through shared key encryption.
- B.
Provides resolution of host names to IP addresses.
- C.
Provides security for a network through the use of ACLs.
- D.
Dynamically assigns IP addresses for easy client configuration.
- 11.Which of the following is needed to perform an ASR restore in Windows XP?
- A.
Operating system CD
- B.
Recovery console
- C.
Vendor recovery CD
- D.
ERD disk
- 12.Which of the following commands verifies connectivity between two hosts? (Select TWO).
- A.
Chkntfs
- B.
Dxdiag
- C.
Tracert
- D.
Ipconfig
- E.
Ping
- 13.A technician notices that there is a second partition on the primary hard drive. This partition is not assigned a drive letter and is not accessible from Windows. Which of the following is the MOST likely explanation for this extra partition?
- A.
Space reserved by the drive manufacturer for firmware.
- B.
Space set aside by Windows for use by the virtual memory swap file.
- C.
A potentially dangerous virus has been downloaded onto the system.
- D.
A recovery partition put there by the manufacturer.
- 14.Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer?
- A.
Parallel port
- B.
Serial port
- C.
IEEE 1394 port
- D.
USB port
- 15.A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use?
- A.
224.0.0.1
- B.
255.0.0.0
- C.
255.255.0.0
- D.
255.255.255.0
- 16.Which of the following printers would be the BEST choice for printing on multi-part forms?
- A.
Impact printer
- B.
Thermal printer
- C.
Inkjet printer
- D.
Laser printer
- 17.A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns?
- A.
A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem?
- B.
I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report.
- C.
If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.
- D.
I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow.
- 18.Which of the following hardware is hot pluggable? (Select THREE).
- A.
ESATA
- B.
Express Card/54
- C.
PS/2 peripherals
- D.
MIDI devices
- E.
USB
- 19.Which of the following is an advantage of upgrading to a 64-bit version of Windows?
- A.
A greater number of dynamic disks or disks larger than 1 TB can be supported.
- B.
Multiple applications running in 16-bit compatibility mode are supported.
- C.
More than 4GB of RAM, in some cases up to 128GB of RAM can be supported.
- D.
A new anti-virus protection scheme called Data Execution Prevention is supported.
- 20.A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take?
- A.
Wear a back brace when lifting and carrying the CRTs to the storage room.
- B.
Wear anti-static wrist straps to prevent ESD in the new monitors.
- C.
Recycle the monitors after removing the capacitors for use in other monitors.
- D.
Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.
- 21.A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation?
- A.
Press the F8 Key
- B.
Press the F3 Key
- C.
Press the F2 Key
- D.
Press the F6 Key
- 22.After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do?
- A.
Install a larger fan near the hard drive to cool the system.
- B.
Clean the drive with compressed air and continue to use it.
- C.
Remove and replace the drive.
- D.
Apply more thermal compound and reseat the drive.
- 23.Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?
- A.
Format a partition, install device drivers, and install the operating system.
- B.
Create a partition, format the partition, and install the operating system.
- C.
Install the operating system, create a partition, and install device drivers.
- D.
Install the operating system, install device drivers, and create a partition.
- 24.Which of the following interfaces are typically supported on the input side of a KVM switch?
- A.
PS/2, VGA, USB
- B.
DB25, DB9, PS/2
- C.
PS/2, DB9, USB
- D.
PS/2, DB25, VGA
- 25.While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action?
- A.
Ask the customer permission to put them on hold and listen politely to the co-workers stories.
- B.
Put the customer on hold just for a few minutes and join the conversation.
- C.
Forward the customer to another technician and join the conversation.
- D.
Ask the customer permission to put them on hold and politely ask the co-worker to talk later.
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