1.
Jarrous has an AMD Phenom X3 running at 2.8 GHz. Dylan has a computer with an Intel Quad-core processor running at 2.4 GHz. Which CPU is faster with its processing power?
Correct Answer
D. Dylan's CPU
Explanation
Quad processor equals 4 processors....X3 is just three processors.
2.
When you save a file using the Save As command, all of the following can be changed except?
Correct Answer
C. The file size
Explanation
To change the file size you would have to go into the document and add or delete content.
3.
The empty space after a closing in a letter is for
Correct Answer
C. Your signature
Explanation
Sincerely,
this is where your signature would go
Emily H. Smith
4.
Which of the following is an example of solid state storage media?
Correct Answer
D. USB flash drive
5.
In a business letter the second address belongs to
Correct Answer
A. The recipient
6.
Thea's computer has 1 GB of RAM; Clae's computer has 864 MB of RAM. Who has more RAM?
Correct Answer
A. Thea has more RAM
7.
In a ______________________ letter all lines start flush with the left margin.
Correct Answer
A. Block style
Explanation
BLOCK---everything----all lines line up on left margin
8.
Which of the following is not an example of a Salutation used in a business letter?
Correct Answer
C. To my boo thang
Explanation
To my boo thang is very informal. Not professional tone and inappropriate to use in the formal language needed for a business letter.
9.
New Orleans and Saints is an example of which kind of search?
Correct Answer
C. Boolean searching
Explanation
Wildcard search uses * in place of a character(s). wh* will find what, why, where...but not awhile
Phrase search is a search with "parenthesis" "Gulf of Mexico" looking for exact phrase
Boolean uses key words like and, or, not. Chocolate chip cookie and honey recipe
Meta searching is searching using several different search engines...not just Google.
10.
____________ is a type of network that covers a large geographical area
Correct Answer
A. Wide Area Network
Explanation
A computer network that spans a relatively large geographical area. Typically, a WAN consists of two or more local-area networks (LANs). Computers connected to a wide-area network are often connected through public networks, such as the telephone system. They can also be connected through leased lines or satellites.
11.
Which symbol is considered a wildcard character?
Correct Answer
C. *
Explanation
* is the wildcard character. can be used wh* and will yield what, why, where but not words like awhile. Can put the wildcard character anywhere. Can also use for a word. i.e. New * Saints will yield New Orleans. New * may yield New York, New Orleans or any word combination that begins with New.
12.
What does it mean to flag a message?
Correct Answer
D. Mark for follow up
13.
When you want to send a copy of an email to a group of people without disclosing their email address, you would select the following field.
Correct Answer
C. Bcc:
Explanation
Bcc is an abbreviation for blind carbon copy. If you add a recipient's name to the Bcc box in an e-mail message, a copy of the message is sent to the recipient, but the recipient's name is not visible to the other recipients of the message. If the Bcc box is not visible when you create a new message, you can add it.
You can use this when sending information out to a new group and you don't want them to have the ability to have each others email addresses. OR You can bcc your boss on communication with others. You can Bcc anyone...the person that gets the email from you will never know who else you sent it to.
14.
What do you click on to see a list of programs on your computer?
Correct Answer
B. Start Button
15.
What type of icon takes you to another place quickly?
Correct Answer
D. Short cut
16.
Includes To:From:Date:Re:
Correct Answer
A. Memo
17.
Includes addresses
Correct Answer
B. Letter
18.
Includes a signature
Correct Answer
B. Letter
19.
What type of indent are on this Reference page
Correct Answer
C. Hanging indent
Explanation
With a hanging indent, the second and all the following lines of a paragraph are indented more than the first.
20.
When sending an email through a business email server, you should use all CAPS.
Correct Answer
D. Never
Explanation
You should never use all caps. It is unprofessional and it is as if you are shouting at the recipients. You can emphasize by bolding, highlighting or underlining but don't use ALL CAPS.