Spotcheck April Week 2

10 Questions | Total Attempts: 99

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Spotcheck April Week 2 - Quiz

Please take the quiz DIVERGENT


Questions and Answers
  • 1. 
    True or False. Data maximizer does provide free video streaming. 
    • A. 

      True

    • B. 

      False

  • 2. 
    True or False. Having the Music Unlimited service, Music Downloads does count against the customer’s allotted data.
    • A. 

      True

    • B. 

      False

  • 3. 
    True or False. The Metro411 app now supports all types of devices. (MPCS, BYODAndroid and BYODiPhone).
    • A. 

      True

    • B. 

      False

  • 4. 
    Multiple Choice. When will the My World trial feature expire? 
    • A. 

      July 6,2016

    • B. 

      April 13,2016

    • C. 

      July 13,2016

    • D. 

      April 14,2016

  • 5. 
    Multiple Choice. For Offnet usage/Mobile Hotspot Network Abuse, where can we refer customer s to send their additional questions after discussing the instructions posted on the High Priority Memo on their accounts? 
  • 6. 
    True or False.  Streaming music DOES NOT count against the customer’s allotted data.
    • A. 

      True

    • B. 

      False

  • 7. 
    True or False. In troubleshooting web issues in iOS 9 or higher for iPhones, the APN needs to be downloaded via wifi. 
    • A. 

      True

    • B. 

      False

  • 8. 
    Multiple Choice. In which website can a customer visit to start creating an APN for iPhones with iOS9 or higher?
    • A. 

      Support.truphone.com

    • B. 

      Apnunlock.com

    • C. 

      Unlockit.co.nz

    • D. 

      Apnunlock.co.nz

  • 9. 
    Multiple Choice. In setting up APN for iPhones with iOS9 or higher, which carrier should we select under the carrier field? 
    • A. 

      MetroPCS (LTE)

    • B. 

      Partner

    • C. 

      T-Mobile (LTE)

    • D. 

      MetroPCS

  • 10. 
    Multiple Choice. What device helps to extend the cellular coverage footprint in areas of weak or poor coverage?
    • A. 

      Coverage Enhancer

    • B. 

      Frequency Booster

    • C. 

      Network Booster

    • D. 

      Signal Booster

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