SPOTCHECK April Week 2

10 Questions | By Billonesmelody4 | Updated: Mar 20, 2022 | Attempts: 99

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Questions and Answers

1.

True or False. Data maximizer does provide free video streaming.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
ANSWER: False. It does NOT. (resource: ttps://mpowerdev.s3.amazonaws.com/1460156322035.MetroPCS%20Training%20Newsletter%20160406.pdf page 13)

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2.

True or False. Having the Music Unlimited service, Music Downloads does count against the customer’s allotted data.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
ANSWER: True. (resource: https://mpowerdev.s3.amazonaws.com/1460156322035.MetroPCS%20Training%20Newsletter%20160406.pdf page 13)

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3.

True or False. The Metro411 app now supports all types of devices. (MPCS, BYODAndroid and BYODiPhone).
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
ANSWER: False. Only available for MPCS/BYOD Android phones, just android phones. (resource: https://mpowerdev.s3.amazonaws.com/1460156322035.MetroPCS%20Training%20Newsletter%20160406.pdf page 14)

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4.

Multiple Choice. When will the My World trial feature expire?
- A.
  
  July 6,2016
- B.
  
  April 13,2016
- C.
  
  July 13,2016
- D.
  
  April 14,2016
Correct Answer
B. April 13,2016

Explanation
ANSWER: b. April 13,2016 (resource: https://mpowerdev.s3.amazonaws.com/1460156322035.MetroPCS%20Training%20Newsletter%20160406.pdf page 26)

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5.

Multiple Choice. For Offnet usage/Mobile Hotspot Network Abuse, where can we refer customer s to send their additional questions after discussing the instructions posted on the High Priority Memo on their accounts?
- A.
  
  [email protected]
- B.
  
  [email protected]
- C.
  
  [email protected]
- D.
  
  [email protected]
Correct Answer
A. [email protected]

Explanation
ANSWER: a. [email protected] (resource: https://mpowerdev.s3.amazonaws.com/1460156322035.MetroPCS%20Training%20Newsletter%20160406.pdf, page 11)

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6.

True or False. Streaming music DOES NOT count against the customer’s allotted data.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
ANSWER: True. (resource: https://mpowerdev.s3.amazonaws.com/1460156322035.MetroPCS%20Training%20Newsletter%20160406.pdf, page 13)

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7.

True or False. In troubleshooting web issues in iOS 9 or higher for iPhones, the APN needs to be downloaded via wifi.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
ANSWER: True. (resource: https://mpowerdev.s3.amazonaws.com/1460156322035.MetroPCS%20Training%20Newsletter%20160406.pdf , page 18)

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8.

Multiple Choice. In which website can a customer visit to start creating an APN for iPhones with iOS9 or higher?
- A.
  
  Support.truphone.com
- B.
  
  Apnunlock.com
- C.
  
  Unlockit.co.nz
- D.
  
  Apnunlock.co.nz
Correct Answer
C. Unlockit.co.nz

Explanation
ANSWER: c. unlockit.co.nz (resource: https://mpowerdev.s3.amazonaws.com/1460156322035.MetroPCS%20Training%20Newsletter%20160406.pdf , page 19)

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9.

Multiple Choice. In setting up APN for iPhones with iOS9 or higher, which carrier should we select under the carrier field?
- A.
  
  MetroPCS (LTE)
- B.
  
  Partner
- C.
  
  T-Mobile (LTE)
- D.
  
  MetroPCS
Correct Answer
C. T-Mobile (LTE)

Explanation
ANSWER: c. T-Mobile (LTE) (resource: https://mpowerdev.s3.amazonaws.com/1460156322035.MetroPCS%20Training%20Newsletter%20160406.pdf, page 19 Step 5)

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10.

Multiple Choice. What device helps to extend the cellular coverage footprint in areas of weak or poor coverage?
- A.
  
  Coverage Enhancer
- B.
  
  Frequency Booster
- C.
  
  Network Booster
- D.
  
  Signal Booster
Correct Answer
D. Signal Booster

Explanation
ANSWER: d. Signal Booster (resource: https://www.metropcs.com/support/signal-booster/signal-booster.html)

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Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

Current Version
Mar 20, 2022

Quiz Edited by
ProProfs Editorial Team
Apr 16, 2016

Quiz Created by
Billonesmelody4

Spotcheck April Week 2

True or False. Data maximizer does provide free video streaming.

True or False. Having the Music Unlimited service, Music Downloads does count against the customer’s allotted data.

True or False. The Metro411 app now supports all types of devices. (MPCS, BYODAndroid and BYODiPhone).

Multiple Choice. When will the My World trial feature expire?

Multiple Choice. For Offnet usage/Mobile Hotspot Network Abuse, where can we refer customer s to send their additional questions after discussing the instructions posted on the High Priority Memo on their accounts?

True or False. Streaming music DOES NOT count against the customer’s allotted data.

True or False. In troubleshooting web issues in iOS 9 or higher for iPhones, the APN needs to be downloaded via wifi.

Multiple Choice. In which website can a customer visit to start creating an APN for iPhones with iOS9 or higher?

Multiple Choice. In setting up APN for iPhones with iOS9 or higher, which carrier should we select under the carrier field?

Multiple Choice. What device helps to extend the cellular coverage footprint in areas of weak or poor coverage?