PKT - Week 2, April 2016
.
- 1.
Customer wants to know the cost for installing his furniture, PID : 86740723
- A.
Installation is not provided by Shopclues
- B.
Installation is free of cost
- C.
Installation charges applicable as per customisation
- D.
None of the above
Correct Answer
B. Installation is free of cost -
- 2.
Customer placed his first order through Pre-paid mode of payment, order status is complete. He now is placing his first COD order. He will receive an OTP to confirm his COD order
- A.
True
- B.
False
Correct Answer
B. False -
- 3.
Customer wants MOP as EMI - 9 months for payment for his order. For this he can use his HDFC credit card?
- A.
Yes
- B.
No
Correct Answer
B. No -
- 4.
Customer won a lucky draw prize in the high voltage sale, he wants to know when his gift will get shipped?
- A.
After 10 days of placing the first main order
- B.
After 10 days of delivery of the first main order
- C.
Will be dispatched along with the first main order
- D.
Will be dispatched after 24 hours of first main order shipped
Correct Answer
B. After 10 days of delivery of the first main order -
- 5.
In the new user interface for refund details on order details page, notifications visible for each are
- A.
NEFT Refund and Banking details missing.
- B.
COD Remittance amount - if uploaded
- C.
NEFT Attempted - reason for failure
- D.
All of the above
Correct Answer
D. All of the above -
- 6.
Customer from Pune purchased furniture for which we are providing hassle free installation. Our service partner would reach the customer’s address
- A.
Within 4 days from delivery of the product
- B.
Within 48 hours from delivery of the product
- C.
Within 24 hours from delivery of the product
- D.
Within 2 days from delivery of the product
Correct Answer
C. Within 24 hours from delivery of the product -
- 7.
Customer will be receiving Transaction details for COD order through SMS, after the Refund is Processed.
- A.
Yes
- B.
No
Correct Answer
A. Yes -
- 8.
When a refund is being processed in NEFT and once it has uploaded in the bank, the status of the refund will change to
- A.
Refund Processed
- B.
Refund Locked
- C.
Refund Attempted
- D.
None of the above
Correct Answer
B. Refund Locked -
- 9.
Customer wants to know the cost for installing his furniture, PID : 78271944
- A.
Installation is not provided by Shopclues
- B.
Installation is free of cost
- C.
Installation charges applicable as per customisation
- D.
None of the above
Correct Answer
A. Installation is not provided by Shopclues -
- 10.
Customer has purchased a television PID : 2761308, installation charges for it will be :
- A.
Free installation provided
- B.
No installation provided
- C.
Rs. 250
- D.
Rs.200
Correct Answer
B. No installation provided -
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Mar 15, 2022Quiz Edited by
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Apr 15, 2016Quiz Created by
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