Process Knowledge Test - Feb 2016

10 Questions

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Process Knowledge Test - Feb 2016

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Questions and Answers
  • 1. 
    Where we update the notes for Order?
    • A. 

      Staff notes

    • B. 

      Add view notes

  • 2. 
    What is the maximum COD order limit for a customer?
    • A. 

      50000

    • B. 

      40000

    • C. 

      30000

    • D. 

      45000

  • 3. 
    In how many days order status changed from Delivered to Complete?
    • A. 

      7 days

    • B. 

      10 days

    • C. 

      12 days

    • D. 

      14 days

  • 4. 
    Return policy of product under hyper local market is:-
    • A. 

      10 days

    • B. 

      5 days

    • C. 

      2 days

    • D. 

      None of the above

  • 5. 
    Hassle free installation is applicable for 
    • A. 

      Large appliances

    • B. 

      All appliances under manufacture warranty

    • C. 

      Large appliances under manufacture warranty

    • D. 

      Small appliances

  • 6. 
    Hyper local market is a selection of products available to customer within
    • A. 

      5km radius

    • B. 

      2km radius

    • C. 

      3km radius

    • D. 

      7km radius

  • 7. 
    What are the requirements from customer if he receives empty parcel
    • A. 

      Inner & outer box images

    • B. 

      Undertaking form

    • C. 

      Both A and B

  • 8. 
    From where we can check the Merchant score card?
    • A. 

      Admin Panel

    • B. 

      Zendesk

  • 9. 
    Reason to create “Clone order”
    • A. 

      Product Replacement

    • B. 

      Product with seller warranty

    • C. 

      Order transfer to other Merchant

    • D. 

      None of above

  • 10. 
    How many GC's code can be applied in single order
    • A. 

      One at a time

    • B. 

      Two at a time

    • C. 

      No Limit

    • D. 

      Non of the above