K201 Lecture Final

50 Questions | Attempts: 116
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Lecture Quizzes & Trivia

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Questions and Answers
  • 1. 

    Know that companies engage in one of these four strategies. 

  • 2. 

    Study the table: Operations value chain for bicycle rental company. (p. 93)

  • 3. 

    Extra practice

  • 4. 

    :)

  • 5. 

    Which one is NOT one of Porter's Five Forces Model?

    • A.

      Industry Structure

    • B.

      Competitive Strategy

    • C.

      Value Chains

    • D.

      Threat of Substitutions

    • E.

      Business Processes

    • F.

      Information Systems

    Correct Answer
    D. Threat of Substitutions
  • 6. 

    An organization's goals and objectives are determined by its competitive strategy. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 7. 

    Select all that apply:The intensity of each of the five forces is determined by

    • A.

      The characteristics of the industry

    • B.

      How profitable it is

    • C.

      How sustainable the profitability will be

    Correct Answer(s)
    A. The characteristics of the industry
    B. How profitable it is
    C. How sustainable the profitability will be
  • 8. 

    Which is an example of a strong force in Bargaining power of customers?

    • A.

      Toyota's purchase of auto paint. (They will purchase paint in large volume).

    • B.

      Your power over the procedures and policies of your university.

    Correct Answer
    A. Toyota's purchase of auto paint. (They will purchase paint in large volume).
  • 9. 

    Which is an example of a weak threat of substitution?

    • A.

      Frequent traveler's choice of auto rental

    • B.

      Patients using the only drug effective for their type of cancer.

    • C.

      Option 3

    • D.

      Option 4

    Correct Answer
    B. Patients using the only drug effective for their type of cancer.
  • 10. 

    Which is an example of strong bargaining power of suppliers?

    • A.

      New car dealers (They control the "true price" of the vehicle)

    • B.

      Grain famers in a surplus year (oversupply makes the products less valuable and profitable)

    Correct Answer
    A. New car dealers (They control the "true price" of the vehicle)
  • 11. 

    Which is an example of a strong force of Threat of New Entrants?

    • A.

      Corner latte stand (easy to replicate)

    • B.

      NFL football team

    Correct Answer
    A. Corner latte stand (easy to replicate)
  • 12. 

    Which is an example of weak Rivalry?

    • A.

      Used car dealers (many to choose from)

    • B.

      Google or Bing

    Correct Answer
    B. Google or Bing
  • 13. 

    To be effective, the organization's goals, objectives, culture, and activities do not have to be consistent with the organization's strategy. 

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 14. 

    Porter defined VALUE as the amount of money that a customer is willing to pay for a resource, product, or service.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 15. 

    The difference between the value that an activity generates and the cost of that activity is _______.

    • A.

      Value

    • B.

      Margin

    • C.

      Value chain

    Correct Answer
    B. Margin
  • 16. 

    Margin=Value-Cost

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 17. 

    A generic value chain consists of five primary activities and four support activities. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 18. 

    Business processes vary in cost and effectiveness. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 19. 

    You understand that this test was made over Ch.3 Q1-Q3Ch.3 Q4-Q7Ch.7 Q1-Q6Ch.8 Q1-Q4,Q6Video links for class 12and if you think you have valuable questions to add to this test please email [email protected], the final is not cumulative! WOOT

    • A.

      Yes

    • B.

      No

    Correct Answer
    A. Yes
  • 20. 

    Im going to watch this video provided by my instructor, because it is very helpful. https://www.youtube.com/watch?v=VazZt_SfeqA 

    • A.

      Of course I am!

    • B.

      Nah

    Correct Answer
    A. Of course I am!
  • 21. 

    Im going to watch this video provided by my instructor, because it is very helpful. https://www.youtube.com/watch?v=5Zg-C8AAIGg 

    • A.

      Yes!

    • B.

      Another video? ugh no

    Correct Answer
    A. Yes!
  • 22. 

    I will read this article, because it was suggested to do so by my professor. http://www.fastcodesign.com/3024273/infographic-of-the-day/infographics-lie-heres-how-to-spot-the-bs 

    • A.

      Yes, but I would rather not

    • B.

      NOOOOOOO

    Correct Answer
    A. Yes, but I would rather not
  • 23. 

    Workgroups can be: Sales and Marketing, Operations, Manufacturing, Customer Service, Human Resources, and Accounting.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 24. 

    Process efficiency is a measure of the ratio of process inputs to outputs. 

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Ratio of outputs to inputs

    Rate this question:

  • 25. 

    Process effectiveness is a measure of how well a process achieves organizational strategy. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 26. 

    How can processes be improved?

    • A.

      Change the process structure.

    • B.

      Change the process resources.

    • C.

      Change the process structure and resources.

    • D.

      Change only one.

    Correct Answer
    C. Change the process structure and resources.
  • 27. 

    An information silo is the condition that exists when data are isolated in separate information systems. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 28. 

    When an organization has inconsistent duplicate data, this is called data integrity problems. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 29. 

    Elements of an ERP system. (check all that apply)

    • A.

      Hardware

    • B.

      ERP application programs

    • C.

      Databases

    • D.

      Business process procedures

    • E.

      Training and consulting

    • F.

      Industry specific solutions- starter kits that consist of program and database configuration files.

    Correct Answer(s)
    A. Hardware
    B. ERP application programs
    C. Databases
    D. Business process procedures
    E. Training and consulting
    F. Industry specific solutions- starter kits that consist of program and database configuration files.
  • 30. 

    What is a trigger?

    • A.

      A computer program stored within the database that runs to keep the database consistent when certain conditions arise.

    • B.

      A computer program stored in the database that is used to enforce business rules.

    • C.

      What ERP vendors call the inherent processes.

    • D.

      In-house trainers in training sessions where vendors train an organizations employees.

    Correct Answer
    A. A computer program stored within the database that runs to keep the database consistent when certain conditions arise.
    Explanation
    See: stored procedure, process blueprints, train the trainer on page 272

    Rate this question:

  • 31. 

    Self-efficacy is when a person believes that they won't be successful in a certain job.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 32. 

    Which are SMIS Roles?

    • A.

      Social media providers

    • B.

      Users

    • C.

      Communities

    • D.

      All of the above

    Correct Answer
    D. All of the above
  • 33. 

    Social media providers include: Facebook, Google+, LinkedIn, Twitter, Instagram, Pinterest because they provide platforms that enable to creation of social networks.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 34. 

    Data falls into two categories:Content Data: data and responses to data that are contributed to by the users. Connection Data: data about relationships. (example: Facebook friends)

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 35. 

    Crowdsourcing is the dynamic social media process of employing users to participate in product design and product redesign.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 36. 

    Social Capital= Number of Relationship X Relationship strength X entity resources

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 37. 

    Pay-per click revenue model, in which advertisers display ads to potential customers for free and only pay when a customer moves their mouse over it.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    the customer has to actually click on the ad

    Rate this question:

  • 38. 

    Conversion rate measures the frequency that someone clicks on an ad and makes a purchase. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 39. 

    SLATE stands for: Search, Links, Authoring, Tags, Extensions, Signals

    • A.

      True

    • B.

      False

    Correct Answer
    A. True

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  • Current Version
  • Dec 09, 2015
    Quiz Edited by
    ProProfs Editorial Team
  • Nov 28, 2015
    Quiz Created by
    Rahumphr
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