Adbans Admin

60 Questions | Total Attempts: 46

SettingsSettingsSettings
Please wait...
Adbans Admin

Toppest kek of all keks


Questions and Answers
  • 1. 
    If you wanted to make a report that shows sales growth year over year, which logical command would you use?
    • A. 

      PrevGroupVal

    • B. 

      Priorval custom field + modifier

    • C. 

      Parentgroupval

    • D. 

      PreVal

  • 2. 
    What permissions are needed to find duplicates?
    • A. 

      Read,edit

    • B. 

      Merge

    • C. 

      View all

    • D. 

      Delete

  • 3. 
    What permissions would you need if you want to merge accounts with related lists of cases and opportunity?
    • A. 

      Edit on Opportunity and Cases objects

    • B. 

      Delete on the Account object

    • C. 

      Delete on Account objects and edit on Opportunities and Cases

    • D. 

      Edit on Account objects and edit on Opportunities and Cases

    • E. 

      Edit on Account objects and delete on Opportunities and Cases

  • 4. 
    There is a custom object with billing state, province and zip code. Zip code needs to be auto populated when you select billing state. As a system administrator how will you implement this requirement? Choose 2 answers.
    • A. 

      Workflow

    • B. 

      Trigger

    • C. 

      VLOOKUP

    • D. 

      HLOOKUP

  • 5. 
    A customer wants a report about account record without opportunities cases and contacts? 
    • A. 

      Joined Reports

    • B. 

      Standard Report

    • C. 

      CRT

    • D. 

      Crossfilter account to show w/o opportunities cases and contacts

  • 6. 
    You need a 2 step approval process. 1st is hiring manager and 2nd is appropriate director to automate the approval process how can a system administrator establish a relationship between the approvers? 
    • A. 

      Hierarchical relationship

    • B. 

      Master detail relationship

    • C. 

      Lookup relationship

    • D. 

      External Lookup Relationship

  • 7. 
    Position and Job opening has a master detail relationship. Position is private. What can a system administrator do so that users that needs access to position object will be able to edit it? 
    • A. 

      Create a new role hierarchy for users with respect to position object so that edit access will roll up

    • B. 

      Grant edit access via permission set

    • C. 

      Create sharing rule in position object

    • D. 

      Create a custom profile for the users and grant edit access

  • 8. 
    How can someone be an owner of a record without being a record creator? 
    • A. 

      If person is above the owner of the record in role hierarchy

    • B. 

      If the record is in a queue

    • C. 

      If someone shares the record to the record owner

    • D. 

      If he is already a record owner

  • 9. 
    What would you use to make sure that a field's contents are restricted to acceptable values?
    • A. 

      Workflow formula field update

    • B. 

      Workflow field update

    • C. 

      Auto response rule

    • D. 

      Validation rules

  • 10. 
    Your boss wants you to have a field change to a certain value when the opportunity is changed to Closed-Won. How do you do this in Salesforce.com?
    • A. 

      Auto response rule on the parent account

    • B. 

      Workflow field update on opportunity

    • C. 

      Escalation rule on the parent account

    • D. 

      Validation rule update on opportunity

  • 11. 
    What would cause a required field to not be populated on some records?Choose 2 answers.
    • A. 

      The field is hidden

    • B. 

      The field is not in the page layout

    • C. 

      The field is set to Read Only

    • D. 

      The field is protected by field level security

  • 12. 
    A custom object was created such that only the system administrator has create, read, edit and delete permissions. Now the VP wants access and he'd like some regular users (Standard Profile) to have the same access. What's the best way for you to configure Salesforce.com to handle the VP's request?
    • A. 

      Permission Set for VP and Standard User Profile

    • B. 

      Add CRED to VP and Standard User Profile

    • C. 

      Create a custom profile and add VP and Standard User Profile

    • D. 

      Grant "Modify All Data" permission to both VP and Standard User Profile

  • 13. 
    What tool would you use to automate a process so a parent case is closed, the child case automatically closes?
    • A. 

      Workflow rule field update

    • B. 

      Auto response rule

    • C. 

      Apex trigger

    • D. 

      Validation rule field update

  • 14. 
    How can you make sure that a field will be visible on 2 profiles only?
    • A. 

      Validation rules

    • B. 

      Field-Level Security

    • C. 

      Workflow field update

    • D. 

      Create a page layout and hide the field

  • 15. 
    What can a Sales Representative see once he clicks on the Forecast (Collaborative) tab? Select all that apply
    • A. 

      Forecast Categories

    • B. 

      Opportunity list column

    • C. 

      Data Source

    • D. 

      Forecast Range

    • E. 

      Quotas

  • 16. 
    What tool would you use if you wanted to create a report that would compare results over time based on specific criteria?
    • A. 

      Analytic snapshots

    • B. 

      Custom report types (CRT)

    • C. 

      Standard Report

    • D. 

      Exception Report

  • 17. 
    What happens to related opportunities when the account is assigned to multiple territories in one operation?
    • A. 

      All opportunities are combined under the auto-created parent opportunity.

    • B. 

      The opportunity must be manually assigned to a territory.

    • C. 

      The opportunity gets auto assigned to a territory.

    • D. 

      The opportunity keeps is existing territory assignment.

  • 18. 
    What would you check to see whether a workflow failed?
    • A. 

      Debug log

    • B. 

      Workflow log

    • C. 

      Integration log

    • D. 

      Failed work flow log

  • 19. 
    What access can users have to Accounts and Opportunities when territory management is enabled? 
    • A. 

      Transfer and Delete opportunities regardless of the owner of the record

    • B. 

      View Account records regardless of the account record owner.

    • C. 

      Edit, Transfer and Delete Opportunity records regardless of the record of the owner.

    • D. 

      Edit Opportunity records regardless of the account owner

  • 20. 
    A Recruiting User needs to setup an object relationship between the Position object and the Job Applicant object so that a Position record can have many applicants and Job Applicant can apply for many positions.He also needs this in a setup where deleting a Job Application record will delete all information related to the job applicant in the Position object. What can a system administrator do to fulfill the requirement? 
    • A. 

      Create a lookup relationship using a junction object.

    • B. 

      Create a many-to-many master-detail relationship using a junction object.

    • C. 

      Create a lookup relationship only on the parent object.

    • D. 

      Create a master-detail relationship only on the child object.

  • 21. 
    What can an administrator do to enable customer-submitted service requests? Choose two answers.
    • A. 

      Enable live agent on the company website

    • B. 

      Enable chatter answers

    • C. 

      Enable the service cloud console on the company website

    • D. 

      Enable case feed on the company website

  • 22. 
    A system administrator needs to merge duplicate accounts with duplicate contacts, how can this be accomplished? 
    • A. 

      Merge accounts and select the option to merge duplicate contacts.

    • B. 

      Merge duplicate accounts and then merge duplicate contacts.

    • C. 

      Merge duplicate contacts and then duplicate accounts.

    • D. 

      Merge duplicate accounts and duplicate contacts will automatically be merged.

  • 23. 
    How can additional permissions be given to a user without editing the profile itself? Choose two answers.
    • A. 

      Permission set

    • B. 

      Delegated administration

    • C. 

      Sharing rule

    • D. 

      Role hierarchy

  • 24. 
    If a system administrator has unchecked the "Enable Content Pack Creation" setting, what can users do with content packs?
    • A. 

      Users can modify existing content packs.

    • B. 

      Users can only edit description and title of existing content packs

    • C. 

      Users cannot do anything to existing content pack

  • 25. 
    Which value rolls up for both customizable and collaborative forecasting? 
    • A. 

      Expected revenue

    • B. 

      Quota

    • C. 

      Opportunity amount

    • D. 

      Amount

  • 26. 
    Universal Containers needs to use a different pricebook for sales representatives in each of the US, LATAM, EMEA, and APAC regions. What should the system administrator do?
    • A. 

      Create a separate pricebook for each region.

    • B. 

      Add a different list price for products depending on the region.

    • C. 

      Clone the standard pricebook and create separate pricebooks for each region.

    • D. 

      Delete the standard pricebook and create separate pricebooks for each region.

  • 27. 
    A manager wants a report that shows the following:1. All Accounts with Opportunities having a Closed-Won status.2. All Accounts having Closed Cases status. What can you do as a system administrator to meet this requirement? 
    • A. 

      Create a joined report

    • B. 

      Create a custom report type

    • C. 

      Create a Standard report type with crossfilter

    • D. 

      Analytic Snapshots

  • 28. 
    A system administrator wants to change the field type from a lookup field to a master-detail field.What must the system administrator check in order for the change to be implemented successfully?
    • A. 

      Make sure that the lookup value is set to Required.

    • B. 

      Make sure that all lookup fields in child records contain a value.

    • C. 

      Make sure that the lookup field has a related record.

  • 29. 
    James, a recruiting manager, needs a picklist field implemented on the Position object by the end of the week. Matt, the system administrator, is too busy to fulfill the requirement. What should Matt do to prevent this from happening again?
    • A. 

      Make James a delegated administrator for the Recruiting app.

    • B. 

      Make James a delegated administrator for the Position object.

    • C. 

      Assign James the "Modify All Data" permission set.

    • D. 

      Change the organization-wide defaults for the Position Object to Public Read/Write.

  • 30. 
    What can you NOT do if you are a delegated administrator of a custom object? Choose 2 answers.
    • A. 

      Change field data type.

    • B. 

      Change field relationships.

    • C. 

      Create custom tab for the custom object

    • D. 

      Set org-wide defaults for the custom object.

  • 31. 
    • A. 

      Remove the record type access for all users except the 5 mentioned.

    • B. 

      Give the "View All Data" permission to the 5 mentioned users using permission sets.

    • C. 

      Create a new profile and assign the 5 users to the new profile.

    • D. 

      Create a criteria-based sharing rule for the 5 users.

  • 32. 
    Which of the following data enrichment options is available to a system administrator through the Social Accounts, Contacts, and Leads feature?
    • A. 

      Use Facebook to retrieve public information of the Contact

    • B. 

      Use the Company's salesforce Facebook account

    • C. 

      Use Linkedln to import educational background

    • D. 

      Use Twitter to view recent tweets posted by a contact

  • 33. 
    A lead needs to be assigned automatically to a Sales Rep if there has been no action on the account after 10 days. And the Deal status should be set to "Stalled" after it has been approved by a Manager. Which automation processes can a system administrator use? 
    • A. 

      Validation Rule. Assignment rule. Approval Process.

    • B. 

      Assignment Rule. Approval Process. Workflow Rule

    • C. 

      Assignment Rule, Approval Process.

    • D. 

      Assignment Rule. Auto-Response Rule, Workflow Rule

  • 34. 
    What is true about Salesforce Communities? Choose two answers.
    • A. 

      Ideas tab is used by community users to submit, like and promote Ideas

    • B. 

      Communities can only be used by internal salesforce users.

    • C. 

      Reputation level is the same across all communities.

    • D. 

      Crowd-sourced Knowledge is accessible in Q&A tab.

  • 35. 
    What can a system administrator do to simplify searching in Knowledge for users? Choose three answers.
    • A. 

      Create synonyms

    • B. 

      Create Knowledge Categories

    • C. 

      Enter predefined search input (autocomplete)

    • D. 

      Filter by Language

    • E. 

      Add tags based on data on the fields for each Case record.

  • 36. 
    Which tools would you use to deploy metadata from one organization to either a RELATED or UNRELATED organization? Choose two answers.
    • A. 

      Change sets

    • B. 

      Force.com IDE

    • C. 

      Unmanaged Packages

    • D. 

      Force.com Migration Tool

  • 37. 
    Which deployment tool would you use to deploy metadata from one organization to a RELATED organization?
    • A. 

      Change sets

    • B. 

      Force.com IDE

    • C. 

      Unmanaged Packages

    • D. 

      Force.com Migration Tool

  • 38. 
    A user reports that a field can no longer be seen in a given page layout. What can a system administrator use in order to troubleshoot this?
    • A. 

      View the Setup Audit Trail

    • B. 

      Use Field History Tracking

    • C. 

      View the system log

    • D. 

      Perform a Field Audit

  • 39. 
    Dylan has submitted a vacation request for approval by his manager, but the manager is not receiving any email alerts. What can you use in order to troubleshoot the issue? Choose two answers.
    • A. 

      Email log

    • B. 

      Setup Audit Trail

    • C. 

      Debug Log

    • D. 

      Time-Based Workflow

  • 40. 
    Which permission do you need to manage entitlements? Choose two answers.
    • A. 

      "Manage Entitlements"

    • B. 

      "Customize Application"

    • C. 

      "Customize Entitlement"

    • D. 

      "Manage Application"

  • 41. 
    A change set that has already been submitted for deployment is missing a component. What can you do in order to correct the issue?
    • A. 

      Deploy the change set and then submit another change set for deployment

    • B. 

      Edit the change set, deactivate it and then add the missing component

    • C. 

      Create another change set containing all components and deploy it

    • D. 

      Clone the change set. edit the components and deploy it

  • 42. 
    List the different prices that are available for a product. Choose three answers.
    • A. 

      Sales Price

    • B. 

      Product Price

    • C. 

      Discounted List Price

    • D. 

      List Price

    • E. 

      Standard Price

  • 43. 
    Your organization's VP of Sales wants to automatically add the account name to an opportunity name once a record is saved. How can this be done? 
    • A. 

      Use an Apex Trigger

    • B. 

      Enforce an opportunity naming guideline for Sales Reps

    • C. 

      Create a Workflow Rule with an immediate workflow trigger to update the opportunity name field using concatenate

    • D. 

      Use validation to update the field

  • 44. 
    How can you, as a System Administrator, enforce standardization of tags in libraries? Choose two answers.
    • A. 

      Enable restrictive tagging

    • B. 

      Change Tagging Field to multiselect picklist

    • C. 

      Enable workflow to send email alert for unnamed tags

    • D. 

      Guided tags

  • 45. 
    How can a system administrator ensure that an Account Name is unique?
    • A. 

      Make the account name field unique

    • B. 

      Use the HLOOKUP operator in a validation rule for the account name

    • C. 

      Use the VLOOKUP operator in a validation rule for the account name

    • D. 

      Use an APEX Trigger

  • 46. 
    What are some things to consider before using FORCE.COM IDE? Choose three answers.
    • A. 

      Target environment

    • B. 

      Username and password

    • C. 

      Metadata components

    • D. 

      Inbound and outbound change sets

  • 47. 
    What are the similarities of customizable and collaborative forecasting? Choose two answers.
    • A. 

      Monthly and Quarterly Forecasts

    • B. 

      Quotas

    • C. 

      Territory management

    • D. 

      Submit Forecast

  • 48. 
    What should a system administrator consider before using territory management? Choose three answers.
    • A. 

      Once enabled it cannot be disabled

    • B. 

      It does not work in parallel with sharing functions

    • C. 

      You need to contact Salesforce to have it enabled

    • D. 

      Forecasts are derived from Territory hierarchy not Role hierarchy

  • 49. 
    Universal Containers has a custom field on its contact record called "Salary" that is hidden for all profiles except the system administrator. The administrator has been asked to grant "Read-Only" access to the Salary field to the recruiters and assistants. The recruiters and assistants currently have different profiles. How can the administrator meet this requirement? Choose two answers.
    • A. 

      Change the access levels in the Recruiter and Assistant profiles to Read-Only for the Salary field.

    • B. 

      Create a sharing rule for the Contact object using criteria-based sharing on the Sales object.

    • C. 

      Create a permission set with Read-Only access to the Salary field and assign it to the assistant and recruiter users.

  • 50. 
    What should an administrator consider when setting up and maintaining Salesforce Knowledge? Choose three answers.
    • A. 

      Data category visibility is assigned through roles and profiles

    • B. 

      Article version numbers must be assigned by a Knowledge Manager for tracking

    • C. 

      Enabling certain Knowledge features on a user record requires licensing.

    • D. 

      Knowledge settings must be configured to allow users to create an article from a case

    • E. 

      Solution category browsing must be enabled in Solution settings.

  • 51. 
    Universal Containers has a requirement to report on opportunities where the probability has dropped beneath 50%. The administrator has created a custom checkbox as a way to identify these records.What else should the administrator do to meet this requirement?
    • A. 

      Enable field history tracking on the field and include the history in the report filter

    • B. 

      Create an approval process that submits the opportunity for approval when the custom checkbox is true

    • C. 

      Create a workflow rule that updates the field when the probability drops below 50%

    • D. 

      Build a validation rule that displays an error

  • 52. 
    The sales manager at Universal Containers wants to see all opportunities that do not have any activities. Which report type could be used to meet this requirement? Choose two answers.
    • A. 

      A custom report type with Opportunity as the primary object and Activity as the secondary object

    • B. 

      An opportunity report with a cross-object filter of opportunities without activities

    • C. 

      A joined report using an opportunity report in Block A; a task and event report filtered by tasks for Block B

    • D. 

      A standard opportunity filtered by the field Last Activity and a custom date range that is blank

  • 53. 
    If you wanted to force users to enter a permissible value, which standard functionality would be best?
    • A. 

      Picklist and dependent picklist fields

    • B. 

      Custom lookup fields and lookup filters

    • C. 

      Custom formula fields

    • D. 

      Record types and page layouts

    • E. 

      Workflow field updates

  • 54. 
    Which deployment tools allow you to manage changes in a source-code control system? (There are two answers.)
    • A. 

      Change sets

    • B. 

      Force.com IDE

    • C. 

      Force.com Migration Tool

    • D. 

      Data Loader

  • 55. 
    Suri only has the "read" permission for the case object on her profile. A criteria-based sharing rule gives her read/write access to product support cases. Will Suri be able to edit product support cases?
    • A. 

      Yes

    • B. 

      No

  • 56. 
    Your company sells service contracts where the customer pays once a year for a monthly service package. What type of schedule should you set up?
    • A. 

      Default Quantity Schedule

    • B. 

      Default Revenue Schedule

    • C. 

      Default Revenue and Quantity Schedule

    • D. 

      Don't create any default schedule

  • 57. 
    Your company sells large mainframes that are delivered in one delivery but are paid for with several regular installments. What type of schedule should you set up?
    • A. 

      Default Quantity Schedule

    • B. 

      Default Revenue Schedule

    • C. 

      Default Revenue and Quantity Schedule

    • D. 

      Don't create any default schedule

  • 58. 
    Your organization sells a product that requires your customers to pay all at once but receive the product in increments. What should be your first step in setting up Product schedules?
    • A. 

      Enable creation of Quantity Schedules.

    • B. 

      Enable creation of Revenue Schedules.

    • C. 

      Set up default Quantity schedules for Products.

    • D. 

      Set up default Revenue schedules for Products.

  • 59. 
    JP Dela Cruz, a user with the APAC Sales Representative role, has been assigned the US Sales Representative Role. Which sharing rules are recalculated?
    • A. 

      Criteria based sharing rules will be recalculated

    • B. 

      Ownership based rules will be recalculated

    • C. 

      No changes will be made

    • D. 

      Sales Team sharing rules will be recalculated.

  • 60. 
    12. What can a Delegated Administrator do? Choose 3 answers
    • A. 

      Create a custom tab

    • B. 

      Manage custom objects

    • C. 

      Modify the OWD settings

    • D. 

      Log in as user

    • E. 

      Manage profiles