4a051 Vol 1

102 Questions | Total Attempts: 32

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4a051 Quizzes & Trivia

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Questions and Answers
  • 1. 
    What organizational principle focuses on accomplishing wartime tasks without reorganizing?
    • A. 

      Standard levels

    • B. 

      Lean organizational

    • C. 

      Emphasis on wartime tasks

    • D. 

      Emphasis on wartime and peacetime tasks

  • 2. 
    What organizational principle focuses on accomplishing wartime tasks without reorganizing?
    • A. 

      Standard levels

    • B. 

      Lean organizational

    • C. 

      Emphasis on wartime tasks

    • D. 

      Emphasis on wartime and peacetime tasks

  • 3. 
    What organizational principle focuses on accomplishing wartime tasks without reorganizing?
    • A. 

      Standard levels

    • B. 

      Lean organizational

    • C. 

      Emphasis on wartime tasks

    • D. 

      Emphasis on wartime and peacetime tasks

  • 4. 
    What organizational principle focuses on rapid decision-making so they should be flat structures without intermediate tasks.
    • A. 

      Standard levels

    • B. 

      Lean organizational

    • C. 

      Emphasis on wartime tasks

    • D. 

      Emphasis on wartime and peacetime tasks

  • 5. 
    The five(5) organizational principles do not include
    • A. 

      Standard levels

    • B. 

      Lean organizational

    • C. 

      Emphasis on wartime tasks

    • D. 

      Emphasis on wartime and peacetime tasks

  • 6. 
    What Air Force Medical Service (AFMS) objective focuses on the appropriate utilization of people and resources applied through effective management?
    • A. 

      Readiness

    • B. 

      Better Care

    • C. 

      Better Health

    • D. 

      Best Value

  • 7. 
    What cannot be a subdivision of a wing?
    • A. 

      Numbered Air Force

    • B. 

      Group

    • C. 

      Flight

    • D. 

      Squadron

  • 8. 
    What level of organization usually has between 1,000 to 5,000 personnel?
    • A. 

      Flight

    • B. 

      Group

    • C. 

      Wing

    • D. 

      Numbered Air Force

  • 9. 
    What level of organization usually has between 500 to 2,000 personnel? 
    • A. 

      Flight

    • B. 

      Group

    • C. 

      Wing

    • D. 

      Numbered Air Force

  • 10. 
    Which option is not a type of military treatment facility (MTF)?
    • A. 

      Acute care

    • B. 

      Hospital

    • C. 

      Limited scope

    • D. 

      Medical squadron

  • 11. 
    What type of military treatment facility (MTF) can have two to six squadrons?
    • A. 

      Hospital

    • B. 

      Typical clinic model

    • C. 

      Medical squadron

    • D. 

      Limited scope military treatment facility

  • 12. 
    What type treatment facility model is the most common in the Air Force?
    • A. 

      Hospital

    • B. 

      Medical squadron

    • C. 

      Typical clinic model

    • D. 

      Limited scope military treatment facility

  • 13. 
    When was the medical squadron model implemented?
    • A. 

      1 January 2012

    • B. 

      1 January 2013

    • C. 

      1 February 2012

    • D. 

      1 February 2013

  • 14. 
    What flight takes care of all the administrative needs for the medical squadron?
    • A. 

      MIS

    • B. 

      P&A

    • C. 

      RMO

    • D. 

      TOPA

  • 15. 
    What flight takes care of the manpower and budget for the medical squadron?
    • A. 

      MIS

    • B. 

      P&A

    • C. 

      RMO

    • D. 

      TOPA

  • 16. 
    What is an example of non-verbal communication?
    • A. 

      Tone of voice

    • B. 

      Building rapport

    • C. 

      Making eye contact

    • D. 

      Choosing your words

  • 17. 
    What is the most important customer service skill?
    • A. 

      Being attentive

    • B. 

      Paraphrasing

    • C. 

      Enunciating

    • D. 

      Listening

  • 18. 
    What shows the customer how you interpreted the problem and gives them a chance to clear up any confusion so you can take proper action?
    • A. 

      Enunciation

    • B. 

      Paraphrase

    • C. 

      Attention

    • D. 

      Listening

  • 19. 
    What is the appropriate response when calling another office? 
    • A. 

      "Hi, This is Amn Smith from Outpatient records, I'm calling...."

    • B. 

      "Good day, this is Amn Smith, I'm calling...."

    • C. 

      "Howdy, I'm calling...."

    • D. 

      "Good day, I'm calling...."

  • 20. 
    What is the step after creating an outline?
    • A. 

      Determine the purpose

    • B. 

      Identify the receiver

    • C. 

      Choose wording

    • D. 

      Select a format

  • 21. 
    During the editing process, addressing phrases such as: final completion, month of August, or close proximity, is an example of
    • A. 

      Technical accuracy/coverage

    • B. 

      Remove unnecessary words

    • C. 

      Arrangement

    • D. 

      Active voice

  • 22. 
    AF form 1768, Staff Summary Sheet does all of the following, except
    • A. 

      Corrdinates

    • B. 

      Distributes

    • C. 

      Introduces

    • D. 

      Summarizes

  • 23. 
    Who maintains various checklists relating to inspectable areas?
    • A. 

      AFIA

    • B. 

      AFMSA

    • C. 

      AFMOA

    • D. 

      MAJCOM

  • 24. 
    What is the automated self-inspection tool the AFMS MTFs use?
    • A. 

      AAAHC

    • B. 

      MITC

    • C. 

      TJC

    • D. 

      UEI

  • 25. 
    What are examples of internal memory?
    • A. 

      CMOS, RAM, ROM,CM

    • B. 

      CMOS, CD, ROM, CM

    • C. 

      RAM, USB, CM, DVD

    • D. 

      RAM, ROM, USB, CD

  • 26. 
    The following are all types of servers except
    • A. 

      Print

    • B. 

      Word

    • C. 

      Database

    • D. 

      Messaging

  • 27. 
    What standard system is the DOD standard automated system that you will use as an HSM for patient registration, patient appointment, and patient scheduling?
    • A. 

      AHLTA

    • B. 

      CHCS

    • C. 

      Essentris

    • D. 

      ICDB

  • 28. 
    What is used in acute hospital environments, providing point-of-care data captured at the patient's bedside for physiological devices, fetal/uterine devices, ventilators, and other patient care machines?
    • A. 

      AHLTA

    • B. 

      CHCS

    • C. 

      Essentris

    • D. 

      ICDB

  • 29. 
    What information systems application is the Air Force Medical Service's intranet site?
    • A. 

      Kx - Knowledge online

    • B. 

      MHS

    • C. 

      TRICARE

    • D. 

      TRICARE Online

  • 30. 
    What is the response time for trouble tickets/work orders if the level is elevated?
    • A. 

      15 minutes

    • B. 

      30 minuets

    • C. 

      1 hour

    • D. 

      2 hours

  • 31. 
    How many support tiers are used in the help desk environment?
    • A. 

      One

    • B. 

      Two

    • C. 

      Three

    • D. 

      Four

  • 32. 
    Inventories must be kept in the equipment custodian folder for this number of years.
    • A. 

      2

    • B. 

      3

    • C. 

      4

    • D. 

      5

  • 33. 
    After you sign the inventory listing, who signs the certification statement signifying that the appointment is accurate?
    • A. 

      NCOIC

    • B. 

      OIC

    • C. 

      Commander

    • D. 

      Communications Squadron

  • 34. 
    What year did Congress establish the first hospital?
    • A. 

      1775

    • B. 

      1776

    • C. 

      1777

    • D. 

      1778

  • 35. 
    TRICARE originally referred to the three main plan options, which were TRICARE Prime, TRICARE _____________
    • A. 

      Standard, and TRICARE Extra

    • B. 

      Standard, and TRICARE Remote

    • C. 

      Remote, and TRICARE Extra

    • D. 

      Standard, and TRICARE Reserve

  • 36. 
    The following medical conditions may qualify patients for Medicare before 65 years old, except:
    • A. 

      End stage renal disease

    • B. 

      Amyotrophic lateral sclerosis

    • C. 

      Lou Gehrig's Disease

    • D. 

      Blood transfusions before 1995

  • 37. 
    What should you first consider when helping a patient narrow down the right TRICARE plan for them?
    • A. 

      Home of record

    • B. 

      Location

    • C. 

      Medicare eligible

    • D. 

      Status

  • 38. 
    What is the official website for TRICARE?
    • A. 

      Knowledge exchange

    • B. 

      TRICARE.mil

    • C. 

      TRICARE Online

    • D. 

      TRICARE.org

  • 39. 
    What two convenient tools can you find on TRICARE.mil?
    • A. 

      Primary care manager (PCM) finder and plan builder

    • B. 

      Primary care manager (PCM) finder and compare plans

    • C. 

      Plan finder and compare plans

    • D. 

      Plan finder and plan builder

  • 40. 
    Within the MTF, who is the functional champion of TRICARE Online (TOL)?
    • A. 

      TOL Appointing Subject Matter expert

    • B. 

      TOL Systems Administrator

    • C. 

      TOL Project Officer

    • D. 

      Provider, Clinics and Marketing point of contacts

  • 41. 
    What is the key to the success of TRICARE?
    • A. 

      AAccurate market analysis

    • B. 

      Comprehensive plan

    • C. 

      Traditional and social media

    • D. 

      Innovative marketing program

  • 42. 
    Where can you go to get standardized and current marketing materials for TRICARE?
    • A. 

      Beneficiary Education and Support Division

    • B. 

      The marketing office

    • C. 

      TRICARE Online

    • D. 

      TRICARE Regional Offices

  • 43. 
    What is the primary role of the Beneficiary Counseling Assistance Coordinator (BCAC)
    • A. 

      Coordinate appropriate issues with Military Health System (MHS) and Defense Health Agency (DHA)

    • B. 

      Describe or seek clarification on eligibility

    • C. 

      Respond to beneficiary, leadership and congressional inquiries

    • D. 

      Serve as a beneficiary advocate and problem solver

  • 44. 
    The Beneficiary Counseling Assistance Coordinator (BCAC) does not
    • A. 

      Coordinate appropriate issues with Military Health System (MHS) and Defense Health Agency (DHA)

    • B. 

      Describe or seek clarification on eligibilty

    • C. 

      Respond to beneficiary, leadership and congressional inquiries

    • D. 

      File claims for beneficiaries

  • 45. 
    Which of the following is not a responsibility for the Debt Collection Assistance Officer (DCAO)?
    • A. 

      Work with functional experts to provide enrollment, benefit, and claims processing assistance

    • B. 

      Notify, by telephone or in writing, provider(s) and collection or credit reporting agency that the beneficiary's case is being reviewed by the managed care support contractor (MCSC)

    • C. 

      Assign a case number and forward beneficiary documentation to the MCSC's Priority Collections Unit in the region service was rendered

    • D. 

      Collect copies of all pertinent documentation available from the beneficiary concerning the case; such as provider bills and notices, TRICARE EOBs, letters from providers or credit agencies

  • 46. 
    What department level requires all active duty personnel have to attend in- and out- processing programs?
    • A. 

      MAJCOMs

    • B. 

      DHA

    • C. 

      DOD

    • D. 

      USAF

  • 47. 
    Which of the following steps is not part of in-processing a beneficiary?
    • A. 

      Collect Records

    • B. 

      Obtain documented personal health status information

    • C. 

      Recommended preventive services

    • D. 

      Print laboratory/radiology results and place in records

  • 48. 
    Resource sharing is based on the assumption that costs associated with the provision of these resources will be more than offset by decreased
    • A. 

      Prime expenses

    • B. 

      TRICARE costs

    • C. 

      Government costs

    • D. 

      Contractor expenses

  • 49. 
    In the National Defense Authorization Act, how often will the subtitles and sections change?
    • A. 

      Every year

    • B. 

      Every two years

    • C. 

      Every five years

    • D. 

      They don't change

  • 50. 
    How often is the National Defense Authorization Act (NDAA) presented to Congress?
    • A. 

      Three times a year

    • B. 

      Twice a year

    • C. 

      Once a year

    • D. 

      Once every other year

  • 51. 
    Which is not an example of a data driven decision?
    • A. 

      Check the weather before going on a trip

    • B. 

      Pull and analyze figures before changing templates

    • C. 

      Go with your 'gut' when making a decision

    • D. 

      Consider movie reviews before going to see one

  • 52. 
    The best reason to use data to aid in the decision making process is because it 
    • A. 

      Takes the 'emotion' out and focuses on the facts

    • B. 

      Is mandatory across all of the services

    • C. 

      Guarantees successful outcomes

    • D. 

      Guarantees standard outcomes

  • 53. 
    Of the reports listed below, what is not a TRICARE Operations Center Report?
    • A. 

      Access to Care Summary Report

    • B. 

      Access to Care Management Report

    • C. 

      Daily Outpatient Workload Detailed Report

    • D. 

      Detail Code Usage and Summary Report

  • 54. 
    The most simplified description for the TOC entails three basic elements.  Ehast is not one of those elements?
    • A. 

      Get Data

    • B. 

      Display Data

    • C. 

      Print Data

    • D. 

      Process Data

  • 55. 
    What is a program that aggregates data and measures daily transmission and completeness from source data collection systems?
    • A. 

      ADM

    • B. 

      BDQAS

    • C. 

      CHCS ad hoc

    • D. 

      TOL

  • 56. 
    What system produces various standard reports and you can request specific reports be run on demand, nightly, weekly, or on a monthly basis?
    • A. 

      ADM

    • B. 

      BDQAS

    • C. 

      CHCS ad hoc

    • D. 

      TOL

  • 57. 
    When utilizing resource support, who may request a task order for personnel equipment, equipment maintenance, and supplies?
    • A. 

      TROs

    • B. 

      MTF commander

    • C. 

      NCOIC, TRICARE

    • D. 

      Health Benefits Advisor

  • 58. 
    Whose policy requires you to consider if resource-sharing agreements are in the best interest of the government and are in support of the regional health care plan?
    • A. 

      TRICARE

    • B. 

      Governmental

    • C. 

      MDG/CC

    • D. 

      MCS contractor

  • 59. 
    Who performs periodic reviews of MTD/VA facility resource sharing agreements to ensure compatibility with agreements including VA facilities as network providers?
    • A. 

      TRO

    • B. 

      Surgeon General

    • C. 

      MTF commander

    • D. 

      MCS contractor

  • 60. 
    Medical personnel must comply with the Privacy Act, Freedom of Information Act, Health Insurance Portability and Accountability Act, Drug Abuse Offense and Treatment Act, and
    • A. 

      Insurance Claims Amendment

    • B. 

      Disability of Americans Amendments

    • C. 

      Comprehensive Alcohol Abuse Amendments

    • D. 

      Medical Release of Information Amendments

  • 61. 
    What are some examples of non-sensitive PII?
    • A. 

      Name and driver's license number

    • B. 

      Citizenship and gender

    • C. 

      Military records and religious preference

    • D. 

      Office location and business telephone number

  • 62. 
    What is HIPAA's training requirement?
    • A. 

      Initial only

    • B. 

      Initial and twice a year refresher

    • C. 

      Initial and an annual refresher

    • D. 

      Initial and an every other year refreasher

  • 63. 
    Which of the following is a valid consent authorizing the release of a dependent husband's medical record information to an insurance company?
    • A. 

      No consent necessary for member''s own insurance company

    • B. 

      Verbal consent from the husband

    • C. 

      Written consent from husband

    • D. 

      Verbal consent from wife

  • 64. 
    What action do you take when an incorrect payment is received from an insurance company for copies of medical records?
    • A. 

      Hold the check, notify the insurance company of the additional charges, and return the check upon receipt of a check for the correct amount

    • B. 

      Send the check to the base finance office for deposit and notify the medical service account MSA officer that a balance is due and has not been requested

    • C. 

      Send the information requested along with a letter to the company specifying the amount owed to the Government

    • D. 

      Destroy the check and request that the company issue another check for the correct amount

  • 65. 
    When possible, what is the best way to transfer PHI for routine disclosure of information to insurance companies, attorneys or other legitimate users?
    • A. 

      Faz machine

    • B. 

      Work e-mail

    • C. 

      Personal e-mail

    • D. 

      Snail mail

  • 66. 
    Once a breach investigation is complete, who will assess the results of the risk assessment and recommendations in determining whether affected individuals shoud be notified of the breach?
    • A. 

      Leadership

    • B. 

      Breach Response Coordinator

    • C. 

      Release of Information Officer

    • D. 

      Installation Privacy Act Officer

  • 67. 
    Information that may affect a patient's morale, character, medical progress, or mental health is considered
    • A. 

      Non-releasable

    • B. 

      Classified

    • C. 

      Sensitive

    • D. 

      Secret

  • 68. 
    The prefix meaning "within" is
    • A. 

      In-

    • B. 

      Infra-

    • C. 

      Inter-

    • D. 

      Intra-

  • 69. 
    The suffix "-penia" means
    • A. 

      Fastening, fixation

    • B. 

      Expressing primarily by speech

    • C. 

      Reshaping or remodeling surgically

    • D. 

      Lacking or reducing in number of

  • 70. 
    Adren(o) is the root word meaning 
    • A. 

      Abdomen

    • B. 

      Hearing

    • C. 

      Adrenal gland

    • D. 

      Vessel

  • 71. 
    Arthr(o) is the root word meaning
    • A. 

      Artery

    • B. 

      Gland

    • C. 

      Joint

    • D. 

      Neck

  • 72. 
    What is the abbreviation for "twice a night"?
    • A. 

      Aq

    • B. 

      B.i.d.

    • C. 

      BIN

    • D. 

      Cap

  • 73. 
    What is the abbreviation for "both ears"?
    • A. 

      AD

    • B. 

      AE

    • C. 

      AK

    • D. 

      AU

  • 74. 
    The anatomical term "external" refers to something
    • A. 

      Outward from the center of the body

    • B. 

      Toward the outside of the body

    • C. 

      Toward the back of the body

    • D. 

      Inside the body

  • 75. 
    The anatomical term "peripheral" refers to somethingf
    • A. 

      Outward from the center of the body

    • B. 

      Toward the outside of the body

    • C. 

      Toward the back of the body

    • D. 

      Inside the body

  • 76. 
    What body system breaks food down into nutrients that can be used as fuel?
    • A. 

      Circulatory

    • B. 

      Endocrine

    • C. 

      Digestive

    • D. 

      Urinary

  • 77. 
    Which macromolecules carry instructions that tell each cell how to perform their particular jobs?
    • A. 

      Nucleic acids

    • B. 

      Carbohydrates

    • C. 

      Proteins

    • D. 

      Lipids

  • 78. 
    Which type of tissue covers the body surface and forms the skin?
    • A. 

      Connective

    • B. 

      Epithelial

    • C. 

      Nervous

    • D. 

      Muscle

  • 79. 
    The dermis
    • A. 

      Forms the innermost layer of the skin

    • B. 

      Forms the outermost layer of the skin

    • C. 

      Keeps the temperature of the body normal range

    • D. 

      Provides extra fuel for the body

  • 80. 
    Subcutaneous tissue
    • A. 

      Forms the middle layer of the skin

    • B. 

      Forms the outermost layer of the skin

    • C. 

      Keeps the temperature of the body normal range

    • D. 

      Provides extra fuel for the body

  • 81. 
    About how many bones does an adult have?
    • A. 

      190

    • B. 

      260

    • C. 

      206

    • D. 

      226

  • 82. 
    The place where bones meet is a 
    • A. 

      Spinal column

    • B. 

      Spinal cord

    • C. 

      Muscle

    • D. 

      Joint

  • 83. 
    Skeletal muscles are sometimes called
    • A. 

      Pulling

    • B. 

      Fixed

    • C. 

      Voluntary

    • D. 

      Involuntary

  • 84. 
    Smooth muscle are found in most of the body's
    • A. 

      Internal organs

    • B. 

      Bone marrow

    • C. 

      Blood cells

    • D. 

      Tendons

  • 85. 
    About how many times does the heart beat a minute on average throughout a person's lifetime?
    • A. 

      60

    • B. 

      65

    • C. 

      70

    • D. 

      75

  • 86. 
    The main part of the digestive system is the 
    • A. 

      Alimentary canal

    • B. 

      Large intestine

    • C. 

      Esophagus

    • D. 

      Mouth

  • 87. 
    Digestion begins in the 
    • A. 

      Esophagus

    • B. 

      Intestines

    • C. 

      Stomach

    • D. 

      Mouth

  • 88. 
    When it passes from the esophagus and into the stomach
    • A. 

      When it passes from the esophagus and into the stomach

    • B. 

      When it leaves the first section of the small intestine

    • C. 

      While it's in the large intestine

    • D. 

      When it leaves the body as a bowel movement

  • 89. 
    Inhaling and exhaling result mainly from contractions of the
    • A. 

      Diaphragm

    • B. 

      Brain

    • C. 

      Lungs

    • D. 

      Heart

  • 90. 
    Air passes through the nose, then, in sequence, it passes through the
    • A. 

      Larynx, pharynx, and enters the trachea

    • B. 

      Pharynx, larynx, and enters the trachea

    • C. 

      Pharynx and enters the trachea

    • D. 

      Larynx and enters the trachea

  • 91. 
    Arteries carry blood
    • A. 

      Away from the lungs

    • B. 

      Away from the heart

    • C. 

      To the lungs

    • D. 

      To the heart

  • 92. 
    Red blood cells are also known as
    • A. 

      Erythrocytes

    • B. 

      Hemoglobin

    • C. 

      Leukocytes

    • D. 

      Thrombocytes

  • 93. 
    The fluid that baths and nourishes the cells of the body tissue is called
    • A. 

      Interstitial

    • B. 

      Lymphatic

    • C. 

      Thymus

    • D. 

      Plasma

  • 94. 
    All of the lymph flows into either the thoracic duct or the 
    • A. 

      Right lymphatic duct

    • B. 

      Left lymphatic duct

    • C. 

      Veins near the lungs

    • D. 

      Veins near the heart

  • 95. 
    The lymphatic system elements of this part of the circulatory system include all the following except
    • A. 

      Lymph node

    • B. 

      Lymphatic vessels

    • C. 

      Lymphatic artery

    • D. 

      Thoracic duct

  • 96. 
    Each kidney has about a million microscopic filtering units known as
    • A. 

      Lymphs

    • B. 

      Nephrons

    • C. 

      Tubes

    • D. 

      Ureters

  • 97. 
    What opens into the top of the uterus?
    • A. 

      Ovaries

    • B. 

      Fallopian tubes

    • C. 

      Vas deferens

    • D. 

      Thoracic duct

  • 98. 
    Which glands control body functions by producing hormones?
    • A. 

      Endrocrine

    • B. 

      Exocrine

    • C. 

      Adrenal

    • D. 

      Thyroid

  • 99. 
    Which gland is the "master gland?"
    • A. 

      Exocrine

    • B. 

      Pituitary

    • C. 

      Adrenal

    • D. 

      Thyroid

  • 100. 
    The exocrine glands make chemicals that perform specific jobs in the area where they are released.  Major exocrine products include the digestive juices, mucus, sweat and 
    • A. 

      Hormones

    • B. 

      Insulin

    • C. 

      Tears

    • D. 

      Urine

  • 101. 
    Sensory neurons carry information
    • A. 

      From the autonomic nervous system

    • B. 

      To the autonomic nervous system

    • C. 

      From the central nervous system

    • D. 

      To the central nervous system

  • 102. 
    Motor-neurons carry information
    • A. 

      From the autonomic nervous system

    • B. 

      To the autonomic nervous system

    • C. 

      From the central nervous system

    • D. 

      To the central nervous system