I.T. Support Quiz

21 Questions | Total Attempts: 289

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Network Quizzes & Trivia

High-level I. T. Support questions for candidates.


Questions and Answers
  • 1. 
    Which command will display the assigned IP address of a network adapter installed on a Windows system?
    • A. 

      Ipadapter/all

    • B. 

      WinIP

    • C. 

      Ipconfig

    • D. 

      Configip

  • 2. 
    What does an assigned IP address 169.254.0.12 indicate?
    • A. 

      The computer is configured with a static IP address.

    • B. 

      The computer is using a dial-up modem.

    • C. 

      The computer is being used as an Internet shared connection host.

    • D. 

      The computer has been configured to work with a Linux system.

    • E. 

      The computer is configured for DHCP and cannot connect to the DHCP server.

  • 3. 
    Which two are examples of wireless encryption? (Select two answers)
    • A. 

      VPN

    • B. 

      PPP

    • C. 

      WEP

    • D. 

      WPA

    • E. 

      MAC

  • 4. 
    Which item is an example of a physical network address?
  • 5. 
    Which are the default network settings for a Windows computer?
    • A. 

      DHCP and configured as part of a workgroup

    • B. 

      DHCP and configured as a part of a domain

    • C. 

      Static IP address and configured as part of a workgroup

    • D. 

      Static IP address and configured as part of a domain

    • E. 

      There are no default network settings for a Windows computer

  • 6. 
    What does the term "Map Network Drive" mean?
    • A. 

      Divide the host HDD into memory locations

    • B. 

      Create a shortcut to a network location

    • C. 

      Trace the path to the local area network gateway

    • D. 

      Send instructions to a user to access the remote local area network

    • E. 

      A schematic drawing of all network adapter locations on the network system

  • 7. 
    What is the best example of a strong / secure password? 
    • A. 

      Mysecretpassword

    • B. 

      MySpecialPa$$w0rd

    • C. 

      Xyz

    • D. 

      Keep this place private

    • E. 

      Password12345

  • 8. 
    Which is used to provide a centralize authentication method from remote locations?
    • A. 

      HTTPS

    • B. 

      FTP

    • C. 

      RADIUS

    • D. 

      DNS

    • E. 

      DHCP

  • 9. 
    What is the purpose of a DNS server?
    • A. 

      To resolve MAC addresses to NetBIOS names

    • B. 

      To resolve domain names to IP addresses

    • C. 

      To resolve host names to NetBeui names

    • D. 

      To resolve IP addresses to MAC address

  • 10. 
    What is another name for a wireless security key?
    • A. 

      Passphrase

    • B. 

      Wirelessphrase

    • C. 

      WAPphrase

    • D. 

      Hexphrase

  • 11. 
    Which is an example of a MAC address?
    • A. 

      192.168.000.001

    • B. 

      2001:0:4137:9e50:1418:fe9b

    • C. 

      00-1F-E2-57-DD-A6

    • D. 

      00010001:01100110:11110000:01010000

  • 12. 
    Which type or connecter is commonly used for CAT6 cable?
    • A. 

      RJ11

    • B. 

      RJ45

    • C. 

      BNC

    • D. 

      SC

  • 13. 
    In any Active Directory forest there are five Operations Masters roles that must be assigned to one or more domain controllers. Which of the following answers correctly depicts these roles?
    • A. 

      Infrastructure Master, PDC Emulator, Relative ID master, SYSVOL, Root Domain

    • B. 

      Schema Master, Domain Naming Master, Infrastructure Master, PDC Emulator, Relative ID master.

    • C. 

      Root Master, Domain Name Master, Infrastructure Master, PDC Emulator, Relative ID master.

    • D. 

      Trust Master, Root Master, Infrastructure Master, PDC Emulator, Relative ID master.

  • 14. 
    A hierarchical structure made up of multiple domains that trust each other is called a(n) _______?
    • A. 

      Forest

    • B. 

      Schema

    • C. 

      Site

    • D. 

      Organizational Unit

    • E. 

      Tree

  • 15. 
    An employee is promoted from one department to another, and you need to update their permissions for what they can access and do on the network. Where would you make these changes?
    • A. 

      Active Directory Schema snap-in

    • B. 

      Active Directory Sites and Services console

    • C. 

      Active Directory Users and Computers console

    • D. 

      Group Policy

  • 16. 
    What is the standard port for HTTP? 
    • A. 

      443

    • B. 

      80

    • C. 

      25

    • D. 

      143

  • 17. 
    What is the standard port for HTTPS?
    • A. 

      80

    • B. 

      443

    • C. 

      25

    • D. 

      143

  • 18. 
    What is the standard port for SMTP?
    • A. 

      441

    • B. 

      255

    • C. 

      25

    • D. 

      143

  • 19. 
    You start getting reports from users reporting that they cannot make or receive external phone calls, although calling extension to extension works both inside the building, as well as with other sites. What step would you do first? 
    • A. 

      Reroute the external phone calls to another site

    • B. 

      Verify and recreate the Issue

    • C. 

      Identify how many users are impacted

    • D. 

      Reset the telco equipment in the data center

    • E. 

      Take a break to ponder what the problem is

  • 20. 
    We're installing a new phone system in our main location, and the phone system technician asks you for the network details for how to connect it to the phone systems in the other locations. For redundancy purposes, we have two internet connections coming into the building, one with a VPN connection to other sites, and one with an MPLS connection to the other sites. Since phone traffic is highly susceptible to latency and bandwidth issues, you direct the technician to send the voice traffic over the VPN connection. 
    • A. 

      True

    • B. 

      False

  • 21. 
    You set up a new root Windows Domain of XYZ.COM that has several child domains. Six months after launching, senior leadership decides that we need to rename the domain to XYZINC.COM. What will happen if you rename the root domain? 
    • A. 

      When you rename the root domain server you will only have to rebuild the user accounts since the root domain holds the authentication (SAM) database

    • B. 

      When you rename the root domain server you will simply rename the child domain also

    • C. 

      When you rename the root domain server you will lose the entire network orphaning the child domains

    • D. 

      When you rename the root domain server you will not need to do anything else since domain names are inherited the child domains will acquire the new domain name

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