Branch Strategy

5 Questions

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Strategy Quizzes & Trivia

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Questions and Answers
  • 1. 
    Expectation regarding branch visits is:
    • A. 

      Following set strategy (service declining, cash declining)

    • B. 

      Not following Strategy - Cash declining, but Service flat

    • C. 

      Not following Strategy - Service declining, Cash Flat

  • 2. 
    Equipment of self-service Zones:
    • A. 

      We have got enough machines to switch transactions into digital or ATMs

    • B. 

      We miss a few machines

    • C. 

      Me miss a lot and need to think how to balance costs and investments

  • 3. 
    Digital is growing
    • A. 

      Is not growing

    • B. 

      Is in a leading role, so we can think about branch network optimisation

    • C. 

      Is growing, but partly only beacuse of undeveloped processes/products

  • 4. 
    MHF proposition is:
    • A. 

      Very successfull, let´s continue, no limitations ahead

    • B. 

      Very successfull, but serious problems are ahead

    • C. 

      Not confirming expectations, let´s about a change

  • 5. 
    Capacity management of branches is:
    • A. 

      Set well, Staff utilisation is managed according our expectation

    • B. 

      Staff utilisation is dangerously high

    • C. 

      We can continue with staff optimisation, utilisation is low