IIBA CCBA Business Analysis Certification Exam - Preparation Test
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Assess your preparation before you take your final Certification of Capability in Business Analysis (CCBA) exam by IIBA. Identify areas of improvements or knowledge areas that would require additional preparation. This level will test applicant’s knowledge as well as experience in business analysis in form of a scenario based exam. This exam has 130 multiple choice questions to be attempted in 3 hours. These questions are NOT official questions from IIBA. The questions are, however, comparable to an examination in terms of formulation, difficulty and covered subjects. The number of questions, as well as, the available time correspond to the "official examination".
- 1.What best characterizes the differences between "Predictive" vs "Adaptive" approaches to business analysis?
- A.
A) Predictive approaches ensure the solution is fully defined before implementation begins, where as Adaptive approaches allow for rapid delivery of business value in short iterations.
- B.
B) Predictive approaches maximize control and minimize risk, where as Adaptive approaches allow for a higher degree of uncertainty.
- C.
C) Predictive approaches assume that requirements need not be defined before implementation, where as Adaptive allow requirements to be clarified and refined through iterative process.
- D.
A and B only.
- E.
A, B and C.
- 2.Your organization is using a Predictive approach for the business analysis deliverables. In this approach how will the requirements be captured?
- A.
You will use the appropriate documentation at the discretion of the business analysis team.
- B.
You will use the project management information system.
- C.
You will use whatever business analysis forms are most appropriate.
- D.
You will use standardized templates.
- 3.You are the business analyst for your organization. On your current project you'll be using the Adaptive approach for defining requirements and gathering feedback. Which of the following statements best describes the Adaptive approach?
- A.
Adaptive approach defines requirements through experimentation.
- B.
Adaptive approach does not define the requirements until after a solution for the problem has been identified.
- C.
Adaptive approach defines requirements using standardized templates.
- D.
Adaptive approach defines requirements through team interaction.
- 4.You are the business analyst for your organization. Your current project is using a Predictive approach to business analysis. Which one of the following statements best describes the Predictive approach to business analysis?
- A.
Predictive approaches determine how priorities will be diagnosed for the project solution.
- B.
Predictive approaches encourage changes that prevent errors and omissions.
- C.
Predictive approaches typically have meetings daily to discuss the business analysis requirements process.
- D.
Predictive approaches typically call for a significant amount of formality and detail.
- 5.You are the business analyst for your organization and you are using an Adaptive approach to business analysis. How are communications managed?
- A.
Communications in an Adaptive approach to business analysis focus more on the frequency of communication.
- B.
Communications in an Adaptive approach typically use face-to-face channels.
- C.
Communications in an Adaptive approach focus more on formal communications.
- D.
Communications in an Adaptive approach are all ad hoc.
- 6.You are the business analyst for your organization and are to Plan Stakeholder Engagement. Which of the following statements best describes the Plan Stakeholder Engagement task?
- A.
Using this task, we can understand which organizations and departments are relevant to the change and the best way to collaborate and communicate with them.
- B.
Using this task, we can understand which stakeholders are relevant to the change and the best way to collaborate and communicate with them.
- C.
Using this task, we can understand which organizations and departments that are likely affected by a problem that a project must solve.
- D.
Using this task, we can understand which people are relevant to the change and the best way to collaborate and communicate with them.
- 7.You are working on the Planning Stakeholder Engagement. Your team member wants to know why it's so important to identify stakeholders so early in the business analysis work. Which one of the following statements best addresses the need to identify the stakeholders early on in the business analysis?
- A.
It's important to identify the stakeholders so the business analyst knows who to report to.
- B.
It's important to identify the stakeholders so the business analyst knows who to bill for the project.
- C.
If appropriate stakeholders are not identified, we may not be able to uncover their needs which can result in rework of business analysis work.
- D.
It's important to identify the stakeholders so the stakeholders know who is the business analyst.
- 8.Which one of the following is NOT a consideration for planning stakeholder communication as part of Planning Stakeholder Engagement?
- A.
What needs to be communicated, to whom and when.
- B.
What is the formality required and delivery means.
- C.
When the assessment of capabilities should happen.
- D.
Frequency of communication and level of details.
- 9.You are the business analyst for your organization and are Planning Business Analysis Governance. Which of the following statements best describes the Plan Business Analysis Governance task?
- A.
Using this task, we can plan business analysis work from selection of a methodology to planning the individual activities, tasks, and deliverables.
- B.
Using this task, we can understand which stakeholders are relevant to the change and the best way to collaborate and communicate with them.
- C.
Using this task, we can define a process for requesting, analyzing and approving change requests and describes how approvals and prioritization decisions will be made for requirements and designs.
- D.
Using this task, we can define how business analysis information such as requirements and designs are captured, stored, and traced for long-term use.
- 10.You are the business analyst for your organization and you are using a Predictive approach to business analysis. As part of Planning Business Analysis Governance, you need to define a change control process describing steps for requesting, analyzing and approving change requests. What are the elements of change request process?
- A.
Description of steps for requesting changes
- B.
Describe stakeholders responsible for requesting, analyzing and approving change requests
- C.
Describe elements of change request such as costs and benefits of the proposed changes, efforts and time estimates, risks, priority etc
- D.
All of the above
- 11.You are the business analyst for your organization and are working on prioritizing requirements. What plan should guide you through this process?
- A.
Business Analysis Approach
- B.
Stakeholder Engagement Approach
- C.
Business Analysis Governance Approach
- D.
Business Analysis Information Management Approach
- 12.You are the business analyst for your organization and are working on managing the changes to requirements. What plan should guide you through this process?
- A.
Business Analysis Approach
- B.
Stakeholder Engagement Approach
- C.
Business Analysis Governance Approach
- D.
Business Analysis Information Management Approach
- 13.You are the business analyst for your organization and are Planning Business Analysis Information Management. Which of the following statements best describes the Plan Business Analysis Information Management task?
- A.
Using this task, we can understand which Business Analysis Information is relevant to the change.
- B.
Using this task, we can define a process for requesting, analyzing and approving Business Analysis Information.
- C.
Using this task, we can define how Business Analysis Information as requirements and designs will be captured, stored, and traced for long-term use.
- D.
None of the above
- 14.You are business analyst for your organization. You are working on different tasks of Business Analysis Planning and Monitoring knowledge area. Which of the following stakeholder may get involved in reviews and approvals of plans such as business analysis approach, stakeholder engagement approach, governance approach, business analysis information management approach and related performance improvements?
- A.
Domain Subject Matter Expert
- B.
Sponsor
- C.
Project Manager
- D.
End User
- 15.You are business analyst for your organization. You are working on different tasks of Business Analysis Planning and Monitoring knowledge area. Which of the following stakeholder may get directly involved in business analysis specific work, discussions, and related performance improvements?
- A.
Project Manager
- B.
Customer
- C.
Sponsor
- D.
Domain Subject Matter Expert
- 16.You are business analyst for your organization. You are working on business analysis approach, which can be approved only after it is audited. Which of the following stakeholder may be needed to provide approval for the business analysis approach?
- A.
Domain Subject Matter Expert
- B.
Project manager
- C.
Regulator
- D.
Implementation Subject Matter Expert
- 17.As per BABOK Guide, why it is important to understand the scope of elicitation?
- A.
To understand which stakeholder needs are within scope and which one are outside scope.
- B.
To respond if the elicitation activity strays from the intended scope.
- C.
To manage stakeholder expectations.
- D.
All of the above
- 18.You are Business Analyst for your organization and are working on task “Prepare for elicitation”. How do you prepare stakeholders for the elicitation activities?
- A.
By educating stakeholders on elicitation techniques.
- B.
Publish an agenda in advance.
- C.
Requesting stakeholders to review supporting materials.
- D.
All of the above.
- 19.As per BABOK Guide, what is the most important thing for the success of the elicitation activity?
- A.
Setting up logistics prior to elicitation activity.
- B.
Securing supporting material.
- C.
Choosing the right techniques and ensuring each technique is performed correctly.
- D.
Preparing stakeholders for the elicitation activity.
- 20.You are Business Analyst for your organization and are working on task “Prepare for elicitation”. Which of the following provides guidance in form of instructions or descriptions on why or how to undertake a task “Prepare for elicitation”?
- A.
Business Analysis Approach
- B.
Needs
- C.
Stakeholder engagement approach
- D.
Existing Business Analysis Information
- 21.You are Business Analyst for your organization and are working on task “Conduct elicitation”. What type of elicitation involves systematically discovering information from historical data to identify trends or past results?
- A.
Collaborative elicitation
- B.
Elicitation through research
- C.
Elicitation through experiments
- D.
None of the above.
- 22.You are Business Analyst for your organization and are working on task “Conduct elicitation”. What all you would do to guide the elicitation activities?
- A.
Keeping it focused to produce the intended information at the desired level of detail.
- B.
Keeping it on track as per scope of the change initiative.
- C.
Determining when there is sufficient elicitation in order to stop the activity.
- D.
All of the above.
- 23.You are Business Analyst for your organization and are working on task “Conduct elicitation”. What type of elicitation involves identifying information that is unknown using observational studies, proofs of concept, and prototypes?
- A.
Collaborative elicitation
- B.
Elicitation through research
- C.
Elicitation through experiments
- D.
None of the above.
- 24.You are Business Analyst for your organization and are working on task “Conduct Elicitation”. Which of the following provides directions on how to undertake task “Conduct Elicitation”?
- A.
Business Analysis Approach
- B.
Existing Business Analysis Information
- C.
Supporting Materials
- D.
None of the above
- 25.You are Business Analyst for your organization and are working on task “Conduct Elicitation”. Which of the following can help you to identify questions to be asked during elicitation?
- A.
Business Analysis Approach
- B.
Elicitation activity plan
- C.
Stakeholder engagement approach
- D.
Existing Business Analysis Information
- 26.You are Business Analyst for your organization and are working on task “Confirm elicitation results”. What all you would do to confirm elicitation results?
- A.
Collaborate with stakeholders to ensure their inputs are correctly captured.
- B.
Collaborate with stakeholders to ensure that they agree with the results.
- C.
Identify problems, errors, omissions, conflicts, ambiguities and resolve discrepancies in the elicited information.
- D.
All of the above.
- 27.You are Business Analyst for your organization and are working on task “Confirm Elicitation Results”. Which of the following guidelines and tools can help you to identify other sources of information to compare and confirm elicitation results?
- A.
Business Analysis Approach
- B.
Elicitation Activity Plan
- C.
Existing Business Analysis Information
- D.
Unconfirmed elicitation results
- 28.You are Business Analyst for your organization and are working on task “Communicate Business Analysis Information”. Which of the following guidelines and tools can help you to determine how business analysis information will be packaged and communicated to stakeholders?
- A.
Business Analysis Approach
- B.
Information Management Approach
- C.
Stakeholder engagement approach
- D.
Business Analysis Information
- 29.You are business analyst for your organization and are working on task “Manage Stakeholder Collaboration”. Why it is so important to Manage Stakeholder Collaboration?
- A.
As stakeholders can influence business analysis work.
- B.
As stakeholders have authority over the approval of business analysis work.
- C.
As stakeholders are an important source of needs, constraints, and assumptions.
- D.
All of the above.
- 30.You are business analyst for your organization and are working on task “Manage Stakeholder Collaboration”. As per BABOK guide, what underlying competencies are important for an effective stakeholder management?
- A.
A) Negotiation and conflict resolution
- B.
B) Communication skills
- C.
C) Organization and Time Management
- D.
A and B only.
- 31.You are Business Analyst for your organization and are working on task “Manage Stakeholder Collaboration”. Which of the following guidelines can provide you directions on how to manage stakeholder collaboration?
- A.
Business Analysis Approach
- B.
Business Objectives
- C.
Stakeholder engagement approach
- D.
Recommended Actions
- 32.You are Business Analyst for your organization and are working on task “Confirm Elicitation Results”. Which stakeholder in particular can help you to identify omissions, inconsistencies and conflicts in elicitation results and also confirm that the right business analysis information has been elicited?
- A.
Implementation subject matter experts
- B.
Domain subject matter experts
- C.
Sponsor
- D.
End-user
- 33.You are Business Analyst for your organization and are working on Elicitation & collaboration. Which stakeholder can ensure that all needed resources and people are available during elicitation?
- A.
Operational Support
- B.
Domain subject matter experts
- C.
Sponsor
- D.
Project Manager
- 34.You are Business Analyst for your organization and are conducting elicitation. Which of the following stakeholder is NOT expected to participate in the task “Conduct elicitation”?
- A.
Implementation subject matter experts
- B.
Domain subject matter experts
- C.
Customer
- D.
Project Manager
- 35.You are Business Analyst for your organization and are working on Elicitation & collaboration. Which stakeholder is expected to have substantial knowledge, experience, or expertise about the business analysis information being elicited, or about the change or the solution?
- A.
Implementation subject matter experts
- B.
Domain subject matter experts
- C.
End user
- D.
Sponsor
- 36.You are Business Analyst for your organization and are working on task “Manage Stakeholder Collaboration”. What technique can be used to encourage teamwork by temporarily immersing participants in a safe and fun situation in which they can share their knowledge and experience on a given topic and encourage stakeholder collaboration?
- A.
Brainstorming
- B.
Focus Groups
- C.
Collaborative Games
- D.
Workshops
- 37.You are Business Analyst for your organization and are working on task “Confirm elicitation results”. Which of the following stakeholder can help you to identify and resolve omissions, inconsistencies and conflicts in elicitation results and also confirm that the right business analysis information has been elicited?
- A.
End-user
- B.
Project Manager
- C.
Domain Subject Matter Expert
- D.
Sponsor
- 38.You are Business Analyst for your organization and are working on task “Communicate Business Analysis Information”. You are developing a business analysis information package that will include text as well as diagrams but it will not be used to keep long-term record. What form of package is most suitable for such communication?
- A.
Formal Documentation
- B.
Informal Documentation
- C.
Presentations
- D.
All of the above
- 39.You are Business Analyst for your organization and are working on task “Communicate Business Analysis Information”. You are developing a business analysis information package that is intended to provide only high-level overview of information to support decision making. What form of package is most suitable for such communication?
- A.
Formal Documentation
- B.
Informal Documentation
- C.
Presentations
- D.
All of the above
- 40.You are Business Analyst for your organization and are working on task “Communicate Business Analysis Information”. You want to communicate business analysis package to a relevant group of stakeholders so that they can review the package, ask questions, and raise any concerns. However, group collaboration is not feasible due to availability of stakeholders. What type of communication platform is most suitable for such communication?
- A.
Group collaboration
- B.
Individual collaboration
- C.
Emails
- D.
All of the above
- 41.You are Business Analyst for your organization and are working on task “Communicate Business Analysis Information”. You want to communicate business analysis package to a relevant group of stakeholders so that they can review the package, ask questions, and raise any concerns. However, the information does not need any verbal explanation. What type of communication platform is most suitable for such communication?
- A.
Group collaboration
- B.
Individual collaboration
- C.
Emails
- D.
All of the above
- 42.You are Business Analyst for your organization and are working on task “Manage Stakeholder Collaboration”. As part of this task, you need to gain agreement from stakeholders as early in the initiative as possible. What all things stakeholders need to agree on?
- A.
Stakeholders need to agree on time and resource commitments.
- B.
Stakeholders need to have explicit understanding of the expectations and desired outcomes of the commitment.
- C.
Stakeholders need to agree on terms and conditions of the commitments.
- D.
All of the above.
- 43.You are working as a Business Analyst for your organization and are performing task “Trace Requirements”. You find out that it only makes sense to implement “Requirement A” if a related “Requirement B” is also implemented. What type of relationship need to be established between “Requirement A” and “Requirement B”?
- A.
Depends - Necessity
- B.
Depends -Efforts
- C.
Derive
- D.
Validate
- 44.You are Business Analyst for your organization and working on a solution that computes sales incentives. You have understood that requirements for sales incentives change every year depending on changes in the organizational structure in your organization. Being a good Business Analyst, you would perform task “Maintain requirements”.
- A.
True
- B.
False
- 45.You are Business Analyst for your organization and working on task “Prioritize requirements”. You have understood that there is high degree of difficulty to implement requirements and hence sponsor has advised you to prioritize requirements such that minimal resources are spent before learning requirements cannot be implemented. In such a scenario, what would be your primary basis for prioritization?
- A.
Dependencies
- B.
Cost
- C.
Risk
- D.
Penalty
- 46.You are Business Analyst for your organization and working on task “Prioritize requirements”. You have understood from sponsor that by implementing requirements after a certain date will not result in value for the business and benefit can be only achieved if we deliver functionality ahead of competition. In such a scenario, what would be your primary basis for prioritization?
- A.
Dependencies
- B.
Time sensitivity
- C.
Risk
- D.
Benefit
- 47.You are Business Analyst for your organization and working on task “Prioritize requirements”. Your enterprise operates in a highly regulated industry where consequences of not implementing requirements imposed by regulator can be severe. In such a scenario, what would be your primary basis for prioritization?
- A.
Dependencies
- B.
Cost
- C.
Risk
- D.
Penalty
- 48.As the business analysis work advances, due to budgetary constraints, the sponsors ask that the team should focus their effort of the subsequent work only on the most critical requirements. What must the business analyst do?
- A.
Prioritize Requirements
- B.
Organize Requirements
- C.
Verify Requirements
- D.
Validate Requirements
- 49.You are working as a Business Analyst for your organization. Stakeholders have proposed changes to certain requirements and designs. Which of the following you would NOT consider while analyzing impact of proposed changes?
- A.
Increase in benefits by accepting the change
- B.
Total cost of implementing the change
- C.
Impact to schedule or delivery dates
- D.
Priority of requirement or design before being proposed for change.
- 50.You are business analyst for your organization. You are working on different tasks of Requirements Life Cycle Management knowledge area. What technique can be used to understand stakeholders' basis of prioritization, resolve changes to requirements and get approval from a group of stakeholders?
- A.
Interviews
- B.
Reviews
- C.
Workshops
- D.
User Stories
- 51.You are business analyst for your organization. You are working on task “Prioritize Requirements”. What technique can be used to compare requirements to be prioritized for further analysis and/or implementation and is also used to maintain prioritization?
- A.
Backlog Management
- B.
Reviews
- C.
Workshops
- D.
Estimation
- 52.You are business analyst for your organization. You are working on different tasks of Requirements Life Cycle Management knowledge area. What technique can be used to follow-up issues raised by stakeholders during requirement prioritization, change impact analysis and approvals?
- A.
Backlog Management
- B.
Reviews
- C.
Workshops
- D.
Item Tracking
- 53.You are working as a Business Analyst for your organization and are performing task “Trace Requirements”. You find out that you need to trace a large number of requirements. What type of Traceability Repository would you use?
- A.
Textual document.
- B.
Requirements management tool
- C.
Traceability matrix using a spreadsheet.
- D.
None of the above.
- 54.Finish the sentence: "Management of requirements assists with . . .
- A.
Understanding the effects of change.
- B.
Linking the business goals and objectives to actual solution.
- C.
Ensuring that the knowledge and understanding of the organization gained during business analysis is available for future use.
- D.
All of the above.
- E.
None of the above.
- 55.You are Business Analyst for your organization and working on task “Maintain requirements”. Which of the following need to be performed to maintain requirements?
- A.
Regularly update requirements.
- B.
Regularly update relationships among requirements.
- C.
Regularly update requirements attributes such as requirement’s source, priority, complexity etc.
- D.
All of the above.
- 56.You are Business Analyst for your organization and working on task “Maintain requirements”. Why do you need to regularly update specified requirements?
- A.
To manage each requirement throughout the life cycle.
- B.
To ensure the context and original intent of the requirement is preserved.
- C.
So that they remain relevant or applicable for the current state.
- D.
None of the above.
- 57.You are Business Analyst for your organization and working on task “Maintain requirements”. Why do you need to maintain requirements attributes such as requirement’s source, priority, complexity etc?
- A.
To manage each requirement throughout the life cycle.
- B.
To ensure the context and original intent of the requirement is preserved.
- C.
So that they remain relevant or applicable for the current state.
- D.
None of the above.
- 58.You are Business Analyst for your organization and working on task “Maintain requirements”. How would you write requirements intended for reuse?
- A.
In a general manner and at high levels of abstraction.
- B.
Without direct ties to a particular tool or organizational structure.
- C.
With limited reference to specific solutions.
- D.
All of the above
- 59.You are Business Analyst for your organization and working on task “Maintain requirements”. Why do you need to maintain relationships among requirements?
- A.
To manage each requirement throughout the life cycle.
- B.
To ensure the context and original intent of the requirement is preserved.
- C.
So that they remain relevant or applicable for the current state.
- D.
None of the above.
- 60.You are Business Analyst for your organization and are working on task “Prioritize requirements”. What challenges you are likely to face during prioritization?
- A.
Each stakeholder may value something different resulting in conflict amongst stakeholders.
- B.
Stakeholders may find it difficult to provide lower priority to any requirement.
- C.
Stakeholders may find it difficult to make necessary trade-offs in prioritization.
- D.
All of the above.
- 61.Which of the following statements are correct regarding level of formality needed to Assess Requirements Changes?
- A.
A) It does not matter whether the approach is predictive such as Agile, or adaptive such as Waterfall; both require formal change control process to be followed.
- B.
B) Predictive approaches such as Waterfall require a formal change control process in order to ensure requirements meets solution scope and/or change strategy.
- C.
C) Adaptive approaches such as Agile require less formal assessment of proposed changes as iterative and incremental techniques tend to minimize impact of changes.
- D.
Only B and C above.
- 62.You are working as a Business Analyst for your organization. Stakeholders have proposed changes to certain requirements. For each change in requirements, you need to perform impact analysis to assess the effect of a change. Which tool can be useful for performing impact analysis?
- A.
Requirements Modelling tool
- B.
Prototyping and simulation tools
- C.
Traceability
- D.
Issue tracking tools
- 63.Which of the following statements are correct regarding approval of requirements?
- A.
A) It does not matter whether the approach is predictive such as Agile, or adaptive such as Waterfall; both have same approach for approvals.
- B.
B) Predictive approaches such as Waterfall have approvals at the end of the phase or during change control meetings.
- C.
C) Adaptive approaches such as Agile typically approve requirements just in time before construction and implementation of a solution.
- D.
Only B and C above.
- 64.You are Business Analyst for your organization and you want to gain consensus of stakeholders to get approval of requirements and design for further business analysis work and construction of the solution. Which of the following will ensure consensus of stakeholders and approval of requirements and design?
- A.
By ensuring that the stakeholders with approval authority understand and accept the requirements.
- B.
Facilitating approval by presenting requirements and resolving concerns.
- C.
By demonstrating sufficient value to justify investment in a solution.
- D.
All of the above.
- 65.You are Business Analyst for your organization and you are tracking approval status of requirements and designs and also recording approval decisions. Which of the following tool can be is most useful to record approval decisions?
- A.
Conversation interaction tools such as e-mails.
- B.
Collaboration tools such as wikis, document sharing etc.
- C.
Requirements maintenance and tracking tools.
- D.
Issue tracking tools.
- 66.While analyzing current state, defining future state and defining change strategy, you need to break down the solution components including complex systems and their relationships into parts for better understanding. What technique are you using in this instance?
- A.
Business Capability Analysis
- B.
Scope modelling
- C.
Decision Analysis
- D.
Functional decomposition
- 67.You are the business analyst for your organization. A client has approached your organization and is requesting that your company create new solution for them that will help them collect their customer information. In regard to strategy analysis this business needs stems from which one of the following need generation approaches?
- A.
Bottom-up
- B.
External drivers
- C.
Middle management
- D.
Top-down
- 68.In the context of task “Analyze Current State”, which of the following statement is NOT correct?
- A.
Assessment of Business architecture checks if the current state components fit together and support each other.
- B.
Assessment of Internal assets includes checking if enterprise has financial resources to fulfil the business need.
- C.
Assessment of External influencers such as industry structure, competitors involves checking if they might present constraints, dependencies, or drivers on the current state.
- D.
Assessment of business policies involves checking in terms of their relevance to future business environment in supporting stakeholders.
- 69.You are working with a key stakeholder and the stakeholder is asking you about the business goal for current business opportunity. Which one of the following is NOT an example of a business goal?
- A.
Implement new machinery to complete the work processes faster
- B.
Increase employee satisfaction
- C.
Improve safety
- D.
Comply with new regulations
- 70.You are the business analyst for your organization. You are defining future state to meet the defined business need. Part of this task is to define business goals and objectives. How can you objectively assess if the objective has been achieved or if the business need is addressed and whether a change was effective?
- A.
Performing benchmarking
- B.
Defining the desired outcome
- C.
Defining measurable objectives by ensuring that they are SMART
- D.
Identifying underlying source of the problem
- 71.You are the business analyst for your organization. You are currently writing the business goals and objectives as part of the elements for the Define Business Need task. Which one of the following statements best describes the business goals and objectives element?
- A.
They describe the processes the solution will need to improve for the project to be successful.
- B.
They describe all of the positive benefits in ratio to the risk and costs of the project.
- C.
They describe all of the required work the project will need to complete in order to reach its objectives.
- D.
They describe the ends that the organization is seeking to achieve.
- 72.You are working as a Business Analyst and working on task “Assess Risk”. You are analyzing how much uncertainty your organization is willing to take on in exchange for potential value. What exactly you are assessing?
- A.
Organizational constraints in taking risks
- B.
Organizational dependencies in taking risks
- C.
Organization’s risk tolerance
- D.
None of the above
- 73.You are working as a Business Analyst and working on task “Assess Risk”. You have estimated moderate level of total risk while transitioning to the future state. However, your stakeholders are risk averse. What recommendation you are most likely to make?
- A.
Go ahead with the change regardless of the risk
- B.
Go ahead with the change with some investment in reducing risk
- C.
Seek out ways to increase the benefits and outweigh the risk
- D.
Do not go ahead with the change
- 74.Your organization is trying to determine which one of two opportunities they will pursue. The Project A is worth $450,000 and Project B is worth $767,000 but carries significant risk. The organization elects to purse Project B and not Project A. What is the opportunity cost in this scenario?
- A.
$ 317,000
- B.
There is not enough information to know as the risk for Project B has not been quantified.
- C.
$ 450,000
- D.
$ 767,000
- 75.You are the business analyst for your organization. Certain group of stakeholders are concerned that the organization shall not be able to meet an identified business need with the current organizational structure, processes and technology. To help stakeholders, you have defined future state capabilities to meet the defined business need. What further analysis you can perform to help the stakeholders?
- A.
Describe Solution Scope as part of defining a Change Strategy
- B.
Perform Gap Analysis as part of defining a Change Strategy
- C.
Perform Enterprise Readiness Assessment as part of defining a Change Strategy
- D.
Identify Transition States and facilitate Release Planning as part of defining a Change Strategy
- 76.You are the business analyst for your organization. Certain group of stakeholders are concerned that the enterprise has capacity to invest and make the change but does not have capacity to use, sustain and realize value from the solution. What analysis you will perform to help the stakeholders?
- A.
Describe solution scope as part of define Change Strategy
- B.
Perform Gap Analysis as part of define Change Strategy
- C.
Perform Enterprise Readiness Assessment as part of define Change Strategy
- D.
Identify Transition States and facilitate Release Planning as part of define Change Strategy
- 77.You are the business analyst for your organization and are working with several stakeholders to identify the business needs or requirements. Which of the following stakeholder might know the performance issues with the existing solutions and hence would be able to determine which business needs are to be addressed in the future state?
- A.
Sponsor
- B.
Customer
- C.
End-User
- D.
Tester
- 78.You are the business analyst for your organization and are working on various tasks of strategy analysis. Which of the following stakeholder may perform operational assessment on the current state and provide inputs on laws and rules to be adhered in the desired future state and associated risk while making the change?
- A.
Operational Support
- B.
Sponsor
- C.
Domain Subject Matter Expert
- D.
Regulator
- 79.You are the business analyst for your organization and are working on various tasks of strategy analysis. Which of the following stakeholder may be involved in analysing current state, defining future state, assessing risk, defining change strategy and can further support delivery and implementation of the change?
- A.
Operational Support
- B.
Supplier
- C.
Implementation Subject Matter Expert
- D.
Project Manager
- 80.You are business analyst for your organization. You have helped stakeholders define a Change Strategy including Transition States and Release Planning. Which stakeholder is now responsible for assessing the Solution Scope, which is a part of Change Strategy, to determine the Project Scope?
- A.
Sponsor
- B.
Project manager
- C.
Implementation SME
- D.
Operational Support
- 81.You are business analyst for your organization. You are working on different tasks of Strategy Analysis knowledge area. Which of the following stakeholder can provide you necessary inputs while performing various tasks?
- A.
Implementation Subject Matter Expert
- B.
Operational Support
- C.
Sponsor
- D.
All of the above
- 82.You are business analyst for your organization and are working on task “Validate Requirements”. You want to define measurable evaluation criteria and a process that can be used to evaluate actual benefits from the solution after it is implemented. What technique can be used to select appropriate performance measures for a solution, solution component, or requirement?
- A.
Metrics and Key Performance Indicators
- B.
Reviews
- C.
Risk Analysis and Management
- D.
None of the above.
- 83.You are business analyst for your organization and are working on task “Define Design Options”. As part of this task, you are proposing design options and also identifying opportunities for improvement. Which of the following technique CANNOT be used to identify opportunities for improvement?
- A.
Brainstorming
- B.
Survey or Questionnaire
- C.
Lessons Learned
- D.
Document Analysis
- 84.You are business analyst for your organization and are working on task “Analyze Potential Value and Recommend Solution”. Which of the following technique CANNOT be used to take stakeholder’s inputs on which design options best meet the requirements, and to understand stakeholder’s value expectations?
- A.
Focus Groups
- B.
Survey or Questionnaire
- C.
Workshops
- D.
Brainstorming
- 85.You are working as business analyst and are working on Requirements Analysis and Design Definitions. You have understood that a particular stakeholder has to “resolve customer’s queries”. You specify that it can be achieved by “Recording and accessing a customer’s transactions history” and you further model that using a “Screen mock-up or prototype showing specific data fields”. Please identify which one is a need, which one is a requirement and which one is a design?
- A.
Need - “Record and access a customer’s transactions history”, Requirement - “Resolve customer’s queries”, Design - “Screen mock-up or prototype showing specific data fields”
- B.
Need - “Resolve customer’s queries”, Requirement - “Screen mock-up or prototype showing specific data fields”, Design - “Record and access a customer’s transactions history”
- C.
Need - “Resolve customer’s queries”, Requirement - “Record and access a customer’s transactions history” and Design - “Screen mock-up or prototype showing specific data fields”
- D.
None of the above
- 86.You are business analyst for your organization and are working on task “Validate Requirements”. As part of this task, you have found out that certain requirements can deliver benefit to stakeholders but are not aligned to the solution scope. During planning, your team have received delivery date for the solution and hence solution scope cannot be changed without impacting the delivery date. By considering all these, you would decide to remove those set of requirements from the solution scope.
- A.
True
- B.
False
- 87.An architectural framework is a collection of views that is standard across an industry, sector or organization.
- A.
True
- B.
False
- 88.You are business analyst for your organization and are working on task “Define Design Options”. As part of this task, you are proposing design options and have also identified certain opportunities for increasing efficiency. Which of the following improvement will NOT lead to increase in efficiency?
- A.
Automating or simplifying the work performed by re-engineering or sharing processes.
- B.
Identifying additional solution capabilities.
- C.
Outsourcing
- D.
Changing responsibilities.
- 89.You are business analyst for your organization and are working on task “Analyze Potential Value and Recommend Solution”. As part of this task, you have estimated costs and benefits for each design option. What all would you do further to determine value from various design options?
- A.
Assess if value is positive or if the benefits are exceeding the costs.
- B.
Take into account the degree of uncertainty pertaining at the time the estimates are made.
- C.
Look at overall positive increase in value for the enterprise as a whole.
- D.
All of the above.
- 90.You are business analyst for your organization and are working on task “Analyze Potential Value and Recommend Solution”. As part of this task, you have evaluated multiple design options by comparing the potential value, advantages and disadvantages of each option to the other options. You understand that there is no clear best option to recommend. What would be your recommendation or further course of action?
- A.
Recommend the best or most valuable solution.
- B.
Work further on multiple options by developing proof of concepts and measuring performance of each.
- C.
Do nothing as none of the design options are worthwhile.
- D.
None of the above.
- 91.You are business analyst for your organization and are working on task “Analyze Potential Value and Recommend Solution”. As part of this task, you are estimating costs for each design option. Which of the following is NOT an example of operating expenditure?
- A.
Cost of human resources
- B.
Cost to maintain the information
- C.
Cost to maintain the physical resources
- D.
Cost to purchase the solution
- 92.You are Business Analyst for your organization and are working on task “Specify and Model Requirements”. You want to model Activity Flow which represents sequence of actions, events, or a course that may be taken. What business analysis technique can be used to model this?
- A.
Use Cases and Scenarios
- B.
Business Rules Analysis
- C.
Prototyping
- D.
Data Flow Diagrams
- 93.You are Business Analyst for your organization and are working on task “Specify and Model Requirements”. What business analysis technique can be used to define and analyze the quality of service requirements or environmental conditions under which solution must perform such as usability, reliability, performance, supportability etc?
- A.
Acceptance and evaluation criteria
- B.
Use Cases and Scenarios
- C.
Non-Functional Requirements Analysis
- D.
Prototyping
- 94.You are business analyst for your organization and are working on task “Validate Requirements”. What technique can be used to quantify the benefits associated with the requirements?
- A.
Metrics and Key Performance Indicators
- B.
Reviews
- C.
Financial Analysis
- D.
Acceptance and evaluation criteria.
- 95.You are business analyst for your organization and are working on task “Validate Requirements”. What technique can be used to describe the minimum set of requirements that must be met in order for a particular solution to be worth implementing?
- A.
Acceptance and evaluation criteria
- B.
Financial Analysis
- C.
Risk Analysis and Management
- D.
Metrics and Key Performance Indicators
- 96.You are business analyst for your organization and are working on task “Validate Requirements”. What technique can be used to identify possible scenarios or conditions that would alter the benefit delivered by a requirement?
- A.
Metrics and Key Performance Indicators
- B.
Reviews
- C.
Risk Analysis and Management
- D.
None of the above.
- 97.You are business analyst for your organization and are working on task “Define Requirements Architecture”. What technique can be used to break down an organizational unit, scope etc into its component parts?
- A.
Scope Modelling
- B.
Functional Decomposition
- C.
Organizational Modelling
- D.
Workshops
- 98.You are business analyst for your organization and are working on task “Define Requirements Architecture”. What technique can be used to work with stakeholders to collaboratively define the requirements structure?
- A.
Scope Modelling
- B.
Functional Decomposition
- C.
Organizational Modelling
- D.
Workshops
- 99.You are business analyst for your organization and are working on task “Analyze Potential Value and Recommend Solution”. Which of the following technique can be used to forecast the costs and efforts of meeting the requirements in order to estimate their value?
- A.
Estimation
- B.
Financial Analysis
- C.
Business Case
- D.
Business Model Canvas
- 100.You are Business Analyst for your organization and are working on Requirements Analysis and Design Definitions. Which of the following statements are true regarding Requirements and Designs?
- A.
Requirements are focused on the need while designs are focused on the solution.
- B.
A requirement leads to a design which in turn may drive the discovery and analysis of more requirements which again are used to define more detailed designs.
- C.
Requirements and designs may be either high-level or very detailed.
- D.
All of the above.
- 101.You are Business Analyst for your organization and are working on task “Verify Requirements”. You are verifying to ensure that requirements and design exhibit acceptable quality characteristics. What do you check to ensure that requirements and design are “Consistent”?
- A.
Requirements and designs should be aligned with the needs of the stakeholders and should not be conflicting with other requirements
- B.
Requirements and designs should not contain extra or unnecessary details.
- C.
Requirements and designs should be enough to guide further work and are at the appropriate level of detail.
- D.
Requirements and designs should be self-contained and can be understood independent of other requirements or designs.
- 102.You are Business Analyst for your organization and are working on task “Verify Requirements”. You are verifying to ensure that requirements and design exhibit acceptable quality characteristics. What do you check to ensure that requirements and design are “Complete”?
- A.
Requirements and designs should be aligned with the needs of the stakeholders and should not be conflicting with other requirements
- B.
Requirements and designs should not contain extra or unnecessary details.
- C.
Requirements and designs should be enough to guide further work and are at the appropriate level of detail.
- D.
Requirements and designs should be self-contained and can be understood independent of other requirements or designs.
- 103.You are Business Analyst for your organization and are working on task “Verify Requirements”. You are verifying to ensure that requirements and design exhibit acceptable quality characteristics. What do you check to ensure that requirements and design are “Concise”?
- A.
Requirements and designs should be aligned with the needs of the stakeholders and should not be conflicting with other requirements
- B.
Requirements and designs should not contain extra or unnecessary details.
- C.
Requirements and designs should be enough to guide further work and are at the appropriate level of detail.
- D.
Requirements and designs should be self-contained and can be understood independent of other requirements or designs.
- 104.You are Business Analyst for your organization and are working on task “Verify Requirements”. Verification activities are typically performed iteratively throughout the requirements analysis process. What activities are performed in Verification activities?
- A.
Verification activities include checking for compliance with organizational standards.
- B.
Verification activities include checking for correct use of modelling notation, templates or forms
- C.
Verification activities include checking for correct use of terminology to express requirements etc.
- D.
All of the above.
- 105.You are Business Analyst for your organization and are working on task “Verify Requirements”. You are using checklists to Verify Requirements. Which of the following statement is NOT true about checklist?
- A.
Checklist is a quality control tool.
- B.
Using checklist we can ensure that requirements and designs will benefit stakeholders.
- C.
Using checklist we can ensure that steps required for the verification process is followed by the team.
- D.
Using checklist we can ensure that that important items are included in the final requirements deliverables.
- 106.You are business analyst for your organization and are working on task “Validate Requirements”. Which of the following is an NOT an element of task “Validate Requirements”?
- A.
Identify Assumptions
- B.
Define Measurable Evaluation Criteria
- C.
Evaluate Alignment with Solution Scope
- D.
Characteristics of Requirements and Designs Quality
- 107.You are business analyst for your organization and are working on task “Validate Requirements”. As part of this task you are identifying assumptions made by stakeholders while providing requirements. Why would you want to do that?
- A.
We need to identify and define assumptions to validate design in terms of supporting a requirement.
- B.
We need to identify and define assumptions to evaluate alignment of requirements with the solution scope.
- C.
We need to identify and define assumptions to evaluate actual benefits from the solution after it is implemented.
- D.
We need to identify and define assumptions so that associated risks can be managed.
- 108.You are business analyst for your organization and are working on task “Define Requirements Architecture”. Which of the following statements is NOT true regarding “viewpoints”?
- A.
Requirements viewpoints include standards and guidelines for the models, notations, attributes, and approaches to identify and maintain relationships among models.
- B.
A viewpoint is a set of conventions that define how requirements will be represented, how these representations will be organized, and how they will be related.
- C.
Each viewpoints provide templates, has different notations and techniques.
- D.
Only a single viewpoint is sufficient to create entire requirements architecture.
- 109.You are business analyst for your organization and are working on task “Define Requirements Architecture”. Which of the following statements is NOT true regarding “views”?
- A.
Views provide standards and guidelines for developing requirements and designs.
- B.
A collection of views forms requirements architecture for a specific solution.
- C.
Set of organized and complementary views results in complete and coherent requirements.
- D.
An architectural framework can be treated as predefined template and populated with domain-specific information to form a collection of views to define requirements architecture.
- 110.You are business analyst for your organization and are working on task “Define Requirements Architecture”. Which of the following statements is NOT true regarding “Business Analysis Information Architecture”?
- A.
The Business analysis information architecture describes how all of the business analysis information for a change relates.
- B.
The business analysis information architecture is a not a component of the requirements architecture.
- C.
The Business analysis information architecture describes relationships for type of business analysis information such as requirements designs, types of models and elicitation results.
- D.
The business analysis information architecture can be used to verify that the relationships are complete and so it ensures that requirements architecture is complete.
- 111.You are business analyst for your organization and are working on task “Define Requirements Architecture”. As part of defining the requirements architecture, you are examining and analyzing large numbers and complex interrelationships between requirements. What tool can be used to define such complex relationships between requirements?
- A.
Spreadsheet (to maintain traceability)
- B.
Modelling tools
- C.
Architecture Management Software
- D.
None of the above
- 112.You are business analyst for your organization and are working on task “Define Design Options”. As part of this task, you are defining solution approaches. You have decided to select solution components from a set of products owned and maintained by third parties. What exactly is your Solution approach?
- A.
Create
- B.
Purchase
- C.
Combination of both
- D.
None of the above
- 113.You are business analyst for your organization and are working on task “Define Design Options”. As part of this task, you are allocating requirements. Requirements can be allocated between. . .
- A.
Solution components or releases
- B.
Departments
- C.
Functions
- D.
All of the above
- 114.You are business analyst for your organization and are working on task “Define Design Options”. As part of this task, you are describing design options. Which of the following statement is NOT true regarding design options?
- A.
Each design option represents a way to satisfy requirements.
- B.
A design option usually consists of only one design component, which is described by a design element. Design elements may describe business policies and business rules, business processes, software applications and its components etc.
- C.
Solution performance measures are defined for each design option.
- D.
Design options exist at a lower level than the change strategy, and are tactical rather than strategic.
- 115.You are business analyst for your organization and are working on task “Analyze Potential Value and Recommend Solution”. As part of this task, you have estimated various costs for each design option. What is an Opportunity Cost?
- A.
Cost to purchase and/or implement the solution.
- B.
Cost to maintain and operate the solution.
- C.
Value from next best design option or alternative not selected.
- D.
Costs due to human, information and physical resources.
- 116.You are business analyst for your organization and are working on task “Analyze Potential Value and Recommend Solution”. As part of this task, you are estimating benefits for each design option. Which of the following is NOT an example of non-financial benefits?
- A.
Reduced risk
- B.
Compliance with business policies and regulations
- C.
Improved user experience
- D.
Enhanced reputation
- 117.You are Business Analyst for your organization and are working on task “Verify Requirements”. All/any stakeholder may get involved in this task. However, which stakeholder(s) in particular can help you to verify requirements?
- A.
Domain and Implementation subject matter expert
- B.
Project Manager
- C.
Customer, End-user and Sponsor
- D.
Operational support
- 118.You are Business Analyst for your organization and are working on task “Validate Requirements”. All/any stakeholder may get involved in this task. However, which stakeholder(s) in particular can help you to validate requirements?
- A.
Domain and Implementation subject matter expert
- B.
Project Manager
- C.
Customer, End-user and Sponsor
- D.
Operational support
- 119.You are Business Analyst for your organization and are working on various tasks of Requirements Analysis and Design Definition. Which stakeholder(s) may get involved in evaluating solution alternatives and also in analyzing potential value and benefits of various design options?
- A.
A) Domain subject matter expert
- B.
B) Customer and End-user
- C.
C) Implementation subject matter expert
- D.
Both A and B
- 120.You are Business Analyst for your organization and are working on various tasks of Requirements Analysis and Design Definition. Which stakeholder(s) may get involved in identifying constraints, potential costs and risks of various design options?
- A.
A) Domain subject matter expert
- B.
B) Customer and End-user
- C.
C) Implementation subject matter expert
- D.
Both A and C.
- 121.You are Business Analyst for your organization and are working on various tasks of Requirements Analysis and Design Definition. Which stakeholder can approve the final recommendations and the associated expenditure to purchase or develop a solution?
- A.
Domain subject matter expert
- B.
Regulator
- C.
Implementation subject matter expert
- D.
Sponsor
- 122.You are Business Analyst for your organization and are working on task “Specify and Model Requirements”. You want to model features or functions of a solution. What modelling category can be used to model this?
- A.
Activity Flow
- B.
Capability
- C.
Rationale
- D.
People and Roles
- 123.You are working as Business Analyst for your organization and you have analyzed solution performance measures and also measured the actual value delivered by two different existing solutions. As per performance measures, Solution 1 is highly efficient while solution 2 is low performing. However, solution 1 is contributing lower value than desired while solution 2 is providing more value. Which of these two solutions would you choose to enhance?
- A.
Solution 1
- B.
Solution 2
- C.
Both solutions
- D.
Information is insufficient to make a decision
- 124.You are working as Business Analyst for your organization and are analyzing solution performance measures. You notice anomalies and skewed trends in terms of noticeable increase in errors at certain times. What is the most possible explanation for this?
- A.
A) Collected data on performance measure may have small sample size
- B.
B) Data on performance measures may have been collected over small period of time
- C.
A and/or B
- D.
Information is insufficient to conclude
- 125.You are working as Business Analyst for your organization and are analyzing solution performance measures. You are testing and analyzing the data collected by the performance measures to ensure they are reproducible and repeatable. Why would you want to do this?
- A.
To ensure there are no noticeable anomalies and skewed trends.
- B.
To identify new risks to solution performance and manage those risks.
- C.
To ensure accuracy and reliability of data collected by the performance measures.
- D.
None of the above
- 126.You are working as Business Analyst for your organization and are analyzing solution performance measures. What exactly will you measure to ensure that solution is performing as per the stakeholder’s expectations?
- A.
Measure variance
- B.
Check for reproducibility and repeatability.
- C.
Ensure that there are no noticeable anomalies and skewed trends.
- D.
None of the above
- 127.You are working as Business Analyst for your organization and are analyzing solution performance measures. On analyzing data, you find that there is high variance between the expected and actual solution performance. What would be your next course of action?
- A.
Discuss with identified stakeholders on ways to improve solution performance.
- B.
Perform root cause analysis to determine the underlying causes of significant variances within a solution.
- C.
Perform risk analysis to check if defined performance measures truly indicate solution performance.
- D.
None of the above
- 128.You are working as Business Analyst for your organization and are assessing solution limitations. You have performed problem analysis to investigate the sources of problems and are reviewing identified problems in order to assess the impact they may have. How do you assess the impact on the business operations or on the ability of the solution to deliver potential value?
- A.
Determine the severity of the problem
- B.
Determine the probability of the re-occurrence of the problem
- C.
Determine the impact on the business operations, and the capacity of the business to absorb the impact.
- D.
All of the above.
- 129.You are working as Business Analyst for your organization and are assessing solution limitations. You have reviewed identified problems and assessed the impact they have on the business operations. You find that the severity of the problem, the probability of the re-occurrence of the problem as well as the impact on the business operations is “Very High”. What would you like to propose to do next?
- A.
Initiate a change to resolve the problem.
- B.
Mitigate through other activities or approaches such as quality control measures or an exception processing mechanism.
- C.
Accept the problem and do nothing.
- D.
None of the above.
- 130.You are working as Business Analyst for your organization. You have analyzed performance measures of different solutions, assessed those solutions as well as enterprise limitations and are working on recommending best course of action to increase value. You find out that there is an opportunity to reduce cost of implementation by fulfilling common stakeholder requirements using a single solution. What would be your recommendation?
- A.
Reduce complexity of interfaces.
- B.
Eliminate redundant solutions.
- C.
Perform an Organizational change.
- D.
Identify additional capabilities in the implemented solution.
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