Service Advisor August Exam

Unlisurf

Flexitime

All text

None of the above

“I apologize for this system error; I’ll endorse you to aftersales to file a dispute right away.”

"It may be due to the iMessage activation. Since your iPhone is using your phone number for iMessages, your iPhone will send an SMS to Apple servers overseas for every activation attempt to verify the phone number.”

“Please check your contacts; there may be an instance that one of them is on roaming.”

“You may have been using an app which sends international outgoing messages. We’ll have to single it out to identify the cause. It’s either we manually test each app or you could back the data up on iTunes and delete all data on the phone.”

The proximity sensor is tagged with your GPS which senses the atmosphere surrounding your handset. With the proximity sensor’s help, your phone can now gather location data more accurately.

The proximity sensor is simply your front camera.

The proximity sensor is a light sensor near the earpiece. Any blockage of light towards the sensor will trigger its functions, such as turning the phone screen off during calls to prevent unintentional screen commands.

The proximity sensor is the main chip used for Near Field Communication. It interacts with another sensor located on either the phone’s back panel, or the batteries to facilitate NFC.

RAM is basically the available memory for applications to run. The higher the RAM, the more applications you can simultaneously run.

RAM is basically the processing speed. The more RAM, the faster your applications will run.

RAM is basically the main memory. The more RAM, the more applications you can install.

RAM is basically the video capacity. The more RAM, the better your video quality will be.

Inquiry

Complaint

Internal

Request

“I’m afraid credit cards are mandatory for all Apple iD’s since September 22nd, 2014 as stated in the Apple Terms and Conditions.”

“Not to worry, there are ways to create a free Apple iD without the need of credit card information; however, I’m afraid we’ll have to use another email for this.”

“I’m afraid we can create a free Apple iD without the use of a credit card only upon activation of a new iPhone or iPad.”

“We can create that Apple iD without the use of a credit card by creating it thru settings – iCloud”

“The speed is measured by bits, and your download is measured by bytes, which is comparable to 8 bits. So your speed is 5.5 megabits per second and your download is showed as 700 kilobytes per second.”

“The Samsung Galaxy S6 intelligently divides your data. Thus, you may still have a good browsing experience even when downloading something else.”

“I apologize, but the network does slow down the speed when downloading files, but rest assure that your actual speed is still 5.5mbps”

"This is in-congruence with the speed test and the actual speed; I’ll create a report right away.”

This is a case of multiple receipts of SMS; the subscriber is only charged once. The issue is with the ‘B’ number

This is a case of multiple receipts of SMS; the subscriber was charge multiple times. The issue is with the ‘B’ number.

This is a case of multiple receipts of SMS; the subscriber is only charged once. The issue is with the ‘A’ number.

This is a case of multiple receipts of SMS; the subscriber was charge multiple times. The issue is with the ‘A’ number.

For MMS messaging, both parties must be connected thru cellular data.

For MMS messaging to work, both parties must have internet connectivity.

MMS messaging works just like SMS, but with media files.

MMS messages will work if the receiver is the only one connected to the internet.

BBEMAIL 299, TRINET 400

BBEMAIL 299, TALKALL 249, TXTALL 249

ALLIN299, TALKALL 249, TXTALL 249

BBFULL, TALKALL 249, TXTALL 249