The Happy Customer Quiz

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The Happy Customer Quiz - Quiz

This is an open quiz on Process and Product Update for CP in the month of October


Questions and Answers
  • 1. 

    The zero commission implementation, will result into UI changes in

    • A.

      Commission calculator

    • B.

      Transaction report

    • C.

      Both A & B

    • D.

      Only A

    Correct Answer
    C. Both A & B
  • 2. 

    The agenga for putting a moratorium on Seller onboarding from 12th October to 21st October was to

    • A.

      Prevent listing of fake products for newly onboarded sellers

    • B.

      Prevent listing of fake products and any fulfillment issues for newly onboarded sellers

    • C.

      Prevent listing of fake products and any fulfillment issues for sellers whose account has been inactivated for more than once

    • D.

      Prevent listing of fake products and any fulfillment issues for sellers who have been in Pending/Inactive status in past

    Correct Answer
    B. Prevent listing of fake products and any fulfillment issues for newly onboarded sellers
  • 3. 

    Upcoming Orders tab is a consolidated view of all orders that cannot be fulfilled by the sellers immediately due to:

    • A.

      Orders are to be fulfilled in future

    • B.

      Orders are on hold

    • C.

      Only A

    • D.

      Both A & B

    Correct Answer
    D. Both A & B
  • 4. 

    The orders under the upcoming tab can expect delay for the delivery to customers

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 5. 

    For Orders under upcoming tab, sellers can ship orders earlier than dispatch by date if they have them in stock

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 6. 

    What happens if an order in the upcoming tab is cancelled by the customer which the seller is yet to process?

    • A.

      This will give an option to the seller whether he wants to accept the cancellation request or not

    • B.

      This will raise a concern for customer to justify his cancellation

    • C.

      This will be treated like any other buyer cancellation.

    • D.

      This will not happen as buyers can not cancel these orders

    Correct Answer
    C. This will be treated like any other buyer cancellation.
  • 7. 

    Sellers can not cancel the order which shows up in ‘upcoming tab’?

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 8. 

    Fill in the Question mark in the Picture

    • A.

      Ready to Pack

    • B.

      Upcoming

    • C.

      To Be Received

    • D.

      Unknown

    Correct Answer
    B. Upcoming
  • 9. 

    Logistic holidays due to Durga puja was observed in

    • A.

      West Bengal & Orissa

    • B.

      West Bengal & Chattisgarh

    • C.

      West Bengal, Orrisa & Chattisgarh

    • D.

      Only West Bengal

    Correct Answer
    C. West Bengal, Orrisa & Chattisgarh
  • 10. 

    What are Flipstars award?

    • A.

      Awards given to sellers based on their GMV sales performance in last one year

    • B.

      Awards given to sellers based on their GMV sales performance during June, July & Aug 2015

    • C.

      Awards given to sellers based on their GMV sales performance during Aug , Sep & Oct 2015.

    • D.

      Awards given to sellers based on their GMV sales performance during July, Aug & Sep 2015.

    Correct Answer
    D. Awards given to sellers based on their GMV sales performance during July, Aug & Sep 2015.
  • 11. 

    We gave TBBD awards to the sellers who have performed outstanding (highest GMV sales) during TBBD

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 12. 

    The ‘Mystery Shopping’ initiative, which detects fakes and other product/packaging quality issues, was shared with the sellers as well

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 13. 

    According to the policies of Zero Commission, sellers can charge shipping fee to the customers.

    • A.

      Only

    • B.

      Only

    • C.

      Only

    • D.

      No shipping fee can be charged

    Correct Answer
    D. No shipping fee can be charged
  • 14. 

    As per the new policy, when will we initiate payment settlements for replacement products

    • A.

      Once the replacement is approved by the customer

    • B.

      Once the replaced product reaches the customer

    • C.

      Once the original product is returned to the seller.

    • D.

      None of the above

    Correct Answer
    C. Once the original product is returned to the seller.
  • 15. 

    What is the Pricing Opportunities Feature on Metrics Tab? A. to help a seller understand competitive prices for his products B. to tell the seller the minimum selling price and then decide on the most competitive price range C. to share a list of seller's top products that have high price difference compared to other sellers selling the same product on the Flipkart.

    • A.

      Both A & B

    • B.

      Both A & C

    • C.

      Both B & C

    • D.

      All A, B & C

    Correct Answer
    D. All A, B & C
  • 16. 

    Under the BBD early bird offer, First 1000 sellers who opt in to all promotions were eligible to win Flipkart EGV worth _______

    • A.

      1000

    • B.

      2000

    • C.

      5000

    • D.

      10000

    Correct Answer
    B. 2000
  • 17. 

    Sellers will be able to process orders from the Seller hub mobile app

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 18. 

    All the products which do not adhere to the Legal Metrology Act 2009 will be rejected by Flipkart during the Quality Check process with effect from November 2, 2015.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 19. 

    Where do the sellers find the option of marking/changing their holidays?

    • A.

      By Calling Seller Support

    • B.

      By raising a ticket on Contact Seller Support Option

    • C.

      By Changing the option under Manage Profile

    • D.

      Its done automatically

    Correct Answer
    C. By Changing the option under Manage Profile
  • 20. 

    If the selling prices of listings that were a part of Big Billion Days were changed by the seller, we had deactivated those listings and moved them to _______ state.

    • A.

      Ready

    • B.

      Pending

    • C.

      Inactivated

    • D.

      Invalid

    Correct Answer
    A. Ready

Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 18, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Nov 03, 2015
    Quiz Created by
    Quiz_Oct
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