Take The Quiz To Find Out If You Have The Technology To Run The Business Of Your Dreams

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Take The Quiz To Find Out If You Have The Technology To Run The Business Of Your Dreams

Whether your goal is to grow your business exponentially, provide the best customer service in your industry or to spend less time at work, today’s technology can help you get there. Take this five-minute quiz to see if you have the technology in place to take your business into the future you've always dreamed of.


Questions and Answers
  • 1. 
     What are the biggest technology challenges in your workplace? Select all that apply.
    • A. 

      Loading and downtime of programs, e-mails, and web browsers

    • B. 

      Disorganized files and missing information

    • C. 

      Lack of the right technology needed to take on part-time or remote employees

    • D. 

      Too many to mention

    • E. 

      No technology challenges

  • 2. 
     Identifying challenges for all technology users in your business is critical to implementing the right technology for your business to stay competitive. There are a range of secure and scalable cloud-based solutions available to overcome many of your business challenges, improve productive operations, reduce overheads and eliminate downtime. 
  • 3. 
     How much of your business data can you access from outside of your office?
    • A. 

      All

    • B. 

      Most

    • C. 

      Some

    • D. 

      I can’t access my data remotely

  • 4. 
     If you or your staff is one of the 43% of workers that spent some time working remotely last year, make sure to set yourself up with the right technology. The cloud offers accessibility to data and applications from anywhere an employee has access to the internet. As critical business functions are performed and data is stored in the cloud, a secure, reliable and fast connection to the cloud will directly impact productivity.
  • 5. 
    Which of the following best describes the role your website plays in generating revenue?
    • A. 

      We sell products or services on our site

    • B. 

      We generate leads and inquiries on our site

    • C. 

      Our site builds awareness of the business

    • D. 

      Our site provides contact and “About Us” information

    • E. 

      We don’t have a website

  • 6. 
     Your website should help customers easily find the information that they are looking for. Don’t forget to include calls to action (eg, “Sign up for a free trial,” “Learn more,” “Receive our free newsletter”) on every web page.
  • 7. 
    How do you track customer information (including sales history, preferences, demographic data, correspondence, and so on)? 
    • A. 

      CRM (customer relationship management) software or app

    • B. 

      Accounting software (eg, QuickBooks)

    • C. 

      Project management software (eg, Highrise, Basecamp, Trello)

    • D. 

      Spreadsheets

    • E. 

      We don’t track customer information

  • 8. 
     Project management and CRM software provide a centralized platform to collect and manage customer communications, making it quicker for your team to find information and create better customer experiences.
  • 9. 
    Is your website “responsive” (the view adjusts depending on the screen size of the device on which it is being viewed)?
    • A. 

      Yes

    • B. 

      No

    • C. 

      Not sure

    • D. 

      We don’t have a website

  • 10. 
     By 2018, the average American will spend 3 hours and 20 minutes using the internet on their phones. From your web hosting platform to the template you use in your content management tool, there are simple and low-cost options for ensuring your site is responsive.
  • 11. 
    Do you use cloud technology for any of these business operations? Select all that apply.
    • A. 

      Accounting (eg, FreshBooks, QuickBooks Online)

    • B. 

      CRM (eg, Salesforce, Insightly, Zoho)

    • C. 

      File storage (eg, OneDrive, Dropbox, iCloud)

    • D. 

      Communication (eg, GoToMeeting, Gmail, MailChimp)

    • E. 

      Customer service (eg, Freshdesk, HappyFox)

    • F. 

      Not yet

  • 12. 
     Usually, there are no long-term financial commitments and zero upfront investments with cloud technology, which allows you to start projects or onboard employees or freelancers faster, and also to end projects or terminate those relationships without losing any investments in the cloud services
  • 13. 
    How do you mainly communicate with employees or freelance resources?
    • A. 

      E-mail

    • B. 

      Messaging tools (eg, Slack, gTalk)

    • C. 

      Project management tools (eg, Asana, Basecamp)

    • D. 

      Phone

    • E. 

      Text messaging

  • 14. 
     Messaging tools can help reduce the clutter in your e-mail inbox. When implementing a messaging app, create a set of standards around using the tool to ensure the communications are professional. Standards could include appropriate times to use messaging and appropriate people (vendors, employees, clients, and so on). 
  • 15. 
    What features does your business phone service have? Select all that apply.
    • A. 

      Call forwarding and/or sequential ring to multiple phone numbers

    • B. 

      Voicemail to email and/or text

    • C. 

      Text messaging

    • D. 

      Auto Attendant

    • E. 

      Integration with CRM

    • F. 

      None of the above

  • 16. 
     If you feel you are juggling way too many devices and modes of communication, consider implementing a unified communications solution. This allows you to consolidate everything, including voicemail, call forwarding, instant messaging, calendars and SMS messages. Many phone service providers, including Spectrum Business, offer this service at affordable prices. 
  • 17. 
    How are your company’s digital files stored (eg, documents, spreadsheets)? Select all that apply. 
    • A. 

      Locally on desktops, laptops, and other devices

    • B. 

      In-house server

    • C. 

      Local server and backed up to an offsite data center

    • D. 

      In the cloud

  • 18. 
      If you store files on devices or an in-house server, a local disaster, tech failure or security breach can result in loss of access to your company’s data or operational software. Without access to that critical information, you can be shut down for days, or even weeks. Cloud backup offers a low-cost, secure option. 
  • 19. 
    What cybersecurity practices does your company use? Select all that apply.
    • A. 

      Anti-virus software

    • B. 

      Firewall and/or encryption software

    • C. 

      Strict password policies

    • D. 

      Frequent backups, tested by restoring the system to ensure the backup is working

    • E. 

      Limits on the devices that can access the business network and critical data

    • F. 

      We don’t have cybersecurity practices

  • 20. 
     Threats of viruses and automated attacks can affect businesses of all sizes. Security may take extra resources, but the alternative is liability, damage to your reputation and customer relationships, and loss of business. One of the most important things you can do to keep your technology as secure as possible is to continually update your software, perform routine maintenance and make sure your devices are clean of viruses and malware.