1.
The MCPc Backup as a Service (BaaS) offering is completely self-service so the client is 100% responsible for ongoing monitoring and management once it is up and running.
Correct Answer
B. False
Explanation
MCPc can and wants to provide Managed Services as a key component of the MCPc BaaS offering. In fact this is a key differentiator when comparing MCPc to the competition.
2.
Can MCPc provide optional data encryption for Backup as a Service (BaaS)?
Correct Answer
D. Yes, for both data at rest and for data in-flight
Explanation
This is straightforward; the MCPc BaaS service utilizes Veeam and Commvault software and both of those vendor’s solutions support encryption for data-in-flight and for data-at-rest.
Reference #1: http://www.veeam.com/backup-files-encryption.html
Reference #2: http://www.commvault.com/simpana-software/features/security-and-encryption
3.
Can MCPc provide Backup as a Service for Physical hosts?
Correct Answer
C. Yes, for both Physical and Virtual hosts for a variety of operating systems
Explanation
If we are using Commvault, the answer is yes for physical hosts; if we are using Veeam, the answer is no. The question is focused on MCPc not any vendor, so the answer is accurate from that perspective. We should always obtain a list of Hosts (servers), whether physical or virtual, and their respective operating systems from the prospective client to help us determine the optimum approach to an MCPc BaaS solution.
Reference #1: http://forums.veeam.com/veeam-backup-replication-f2/physical-server-backup-t13515-75.html
Reference #2: http://www.commvault.com/simpana-software
4.
A component of the MCPc Backup as a Service (BaaS) solution is a dedicated appliance that must be installed at the client site.
Correct Answer
A. True
Explanation
MCPc has chosen to utilize an on-site virtual appliance for the MCPc BaaS solution.
5.
If the client does not have at least 10-TB of data for backup, do not pursue the opportunity.
Correct Answer
B. False
Explanation
We have a not stated a minimum backup data size for the MCPc BaaS solution so an Account Manager should bring any and all opportunities to us for review regardless of backup size.
6.
File and block data can be backed up using the MCPc BaaS solution, but application data like Microsoft Exchange Server and SQL Server cannot.
Correct Answer
B. False
Explanation
This is false because both Veeam and Commvault support backing up applications, just in different ways.
7.
The number of hosts (servers) that the client has is irrelevant because the MCPc BaaS solution is priced according to the amount of data to be backed up.
Correct Answer
B. False
Explanation
The statement suggests that the number of hosts or servers that the client has does not affect the pricing of the MCPc BaaS solution. Instead, the pricing is determined based on the amount of data that needs to be backed up. Therefore, the correct answer is false, indicating that the number of hosts is relevant to the pricing of the solution.
8.
Commvault and Veeam offer equivalent capabilities, so it really comes down to customer preference because MCPc supports both brands.
Correct Answer
B. False
Explanation
The answer is false. For example Veeam does not offer backup of physical hosts while comparatively Commvault does. Account Managers who have participated in the sales training from Veeam and from Commvault should understand this and realize that Veeam is targeted at clients who are fully virtualized. There are other differences as well. For example Commvault supports more diverse operating systems and hardware platforms.
9.
Generally regarded as the least-expensive storage medium for long-term data archival:
Correct Answer
C. LTO Tapes
Explanation
Regarding the choices listed, the best answer is LTO Tape.
10.
Replication of backed up data to another data center in a different city is available as an optional enhancement to MCPc Backup as a Service.
Correct Answer
A. True
Explanation
The statement is true because the replication of backed up data to another data center in a different city is indeed available as an optional enhancement to MCPc Backup as a Service. This means that users have the option to have their data replicated and stored in a different location, which can provide additional protection and redundancy in case of any issues or disasters at the primary data center.
11.
MCPc Backup as a Service offers optional long-term data archival using LTO tape.
Correct Answer
A. True
Explanation
MCPc Backup as a Service provides the option for long-term data archival using LTO tape. This means that users can choose to store their data for an extended period of time using LTO tape technology. LTO tape is a reliable and cost-effective storage solution that allows for easy retrieval of archived data when needed. By offering this optional feature, MCPc Backup as a Service caters to the needs of users who require long-term data retention and ensures the safety and availability of their data.
12.
At this time, the MCPc BaaS service works with VMware virtual servers but not Microsoft Hyper-V virtual servers.
Correct Answer
B. False
Explanation
The answer is false because the MCPc BaaS service is based upon software from Commvault and Veeam and they both support VMware and Microsoft virtualization platforms.
13.
A prospect has four physical Microsoft Windows servers, three VMware ESXi hosts and two Red Hat LINUX servers. They are only interested in a complete backup solution. Is MCPc BaaS an option?
Correct Answer
A. Yes, MCPc BaaS can work with this environment.
Explanation
The MCPc BaaS solution can support this hypothetical client with Commvault software.
14.
MCPc BaaS cannot backup individual data volumes larger than 1-TB.
Correct Answer
B. False
Explanation
This answer is False because the MCPc BaaS service is based upon software from Commvault and Veeam and they both support backup of volumes larger than 1-TB. However, the true limitation is not imposed by the backup software, but rather the virtualization software.
15.
MCPc BaaS requires Cisco VPN software to be installed at the client site where the source data resides.
Correct Answer
B. False
Explanation
There is no applicable Internet reference because this is internal to MCPc. The MCPc BaaS solution does not require a Cisco VPN to be established.
16.
The MCPc BaaS service requires administrative level access to all client data that is to be backup up.
Correct Answer
B. False
Explanation
There is no applicable Internet reference because this is internal to MCPc. The MCPc BaaS solution does not require Administrative level access to the client’s data. The client’s data cannot be read by MCPc, it is secure.
17.
The preferred minimum contract length for MCPc BaaS service is:
Correct Answer
A. 1 year
Explanation
It is our preference to have clients commit to at least a one-year engagement for the MCPc BaaS solution.
18.
The MCPc BaaS service works with [select the correct answer(s)]:
Correct Answer(s)
A. Commvault
E. Veeam
Explanation
The correct answer is Commvault and Veeam. The MCPc BaaS service is compatible with both of these backup software solutions. This means that users can utilize either Commvault or Veeam to backup and protect their data through the MCPc BaaS service.
19.
The MCPc BaaS service is limited to clients within 50-to-75 miles of the ByteGrid facility because of network latency.
Correct Answer
B. False
Explanation
There is no applicable Internet reference because this is internal to MCPc. The solution is not constrained to a geography based upon distance from ByteGrid, but every opportunity will be reviewed to determine the potential negative effects of WAN latency and whether or not the solution is practical.
20.
A prospect has a critical Microsoft Exchange Server environment and wants two backup copies held in geographically disperse locations.
Correct Answer
B. The MCPc BaaS service can accommodate this requirement
Explanation
For example, we can perform a primary backup to the ByteGrid location and a secondary backup to the Expedient location in Columbus, OH.