DirecTV Basic Training! Trivia Quiz

28 Questions | Total Attempts: 68

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DirecTV Basic Training! Trivia Quiz - Quiz

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Questions and Answers
  • 1. 
    A Genie can be added to any package as long as the credit score comes back with how many stars?
    • A. 

      5

    • B. 

      4 and 5

    • C. 

      3, 4, and 5

    • D. 

      2, 3, 4, and 5

    • E. 

      1 and above

    • F. 

      Any credit score

  • 2. 
    An additional TV can be added?
    • A. 

      $4.00

    • B. 

      $4.50

    • C. 

      $5.00

    • D. 

      $5.50

    • E. 

      $6.00

    • F. 

      $6.50

    • G. 

      $7.00

    • H. 

      $7.50

    • I. 

      None of the above

  • 3. 
    NFL Sunday Ticket comes free on which of the following packages? 
    • A. 

      PREMIER

    • B. 

      SELECT

    • C. 

      XTRA

    • D. 

      ENTERTAINMENT

    • E. 

      CHOICE

    • F. 

      ULTIMATE

  • 4. 
    For single room Genies there is a one-time $49 setup fee?
    • A. 

      True

    • B. 

      False

  • 5. 
    HD Extra Pack costs how much each month?
    • A. 

      $3.99

    • B. 

      $4.50

    • C. 

      $4.99

    • D. 

      $5.50

    • E. 

      $5.99

    • F. 

      $6.50

    • G. 

      $6.99

    • H. 

      $7.50

    • I. 

      $7.99

  • 6. 
    If customers does not have HD TVs, you can save them how much money each month by not giving them a DVR?
    • A. 

      $5

    • B. 

      $7

    • C. 

      $10

    • D. 

      $12

    • E. 

      $15

    • F. 

      $18

    • G. 

      $20

    • H. 

      None of the above

  • 7. 
    Fill in the blank. Clear's phone number is _________________? (Format answer with dashes ex. 800-555-5555)
  • 8. 
    You always need a customers birthdate to run their credit?
    • A. 

      True

    • B. 

      False

  • 9. 
    Direct TV does not require Line of Sight.
    • A. 

      True

    • B. 

      False

  • 10. 
    If a customer bundles Direct TV with Vivint internet, the customer can get $10 off their internet for the first year or $20 off for the first 6 months?
    • A. 

      True

    • B. 

      False

  • 11. 
    You can apply the Direct TV bundle discount with the $34.99 Vivint Internet six month promo pricing?
    • A. 

      True

    • B. 

      False

  • 12. 
    Current Vivint commission on a Direct TV account is?
    • A. 

      $50

    • B. 

      $75

    • C. 

      $100

    • D. 

      $115

    • E. 

      $130

    • F. 

      $150

    • G. 

      $175

  • 13. 
    What's the cheapest package I can get that includes ESPN?
    • A. 

      PREMIER

    • B. 

      SELECT

    • C. 

      ULTIMATE

    • D. 

      XTRA

    • E. 

      ENTERTAINMENT

    • F. 

      CHOICE

  • 14. 
    What's the cheapest package I can get that includes the Disney Channel and Nickelodeon?
    • A. 

      PREMIER

    • B. 

      SELECT

    • C. 

      ULTIMATE

    • D. 

      XTRA

    • E. 

      ENTERTAINMENT

    • F. 

      CHOICE

  • 15. 
    What's the cheapest package I can get that includes the MLB Network, NFL Network, and NFL Sunday Ticket?
    • A. 

      PREMIER

    • B. 

      SELECT

    • C. 

      ULTIMATE

    • D. 

      XTRA

    • E. 

      ENTERTAINMENT

    • F. 

      CHOICE

  • 16. 
    What's the cheapest package I can get that includes NBA TV?
    • A. 

      PREMIER

    • B. 

      SELECT

    • C. 

      ULTIMATE

    • D. 

      XTRA

    • E. 

      ENTERTAINMENT

    • F. 

      CHOICE

  • 17. 
    What's the cheapest package I can get that includes the Golf and Tennis channels?
    • A. 

      PREMIER

    • B. 

      SELECT

    • C. 

      ULTIMATE

    • D. 

      XTRA

    • E. 

      ENTERTAINMENT

    • F. 

      CHOICE

  • 18. 
    HBO, Showtime, Cinemax, and Starz can be added for the first 3 months free on any package?
    • A. 

      True

    • B. 

      False

  • 19. 
    The absolute lowest price that someone can get Direct TV connected at is?
    • A. 

      $14.99

    • B. 

      $19.99

    • C. 

      $24.99

    • D. 

      $26.49

    • E. 

      $29.99

    • F. 

      $34.99

    • G. 

      $39.99

    • H. 

      $41.49

  • 20. 
    I am newly married couple with limited funds, when will I be charged for my first month?
    • A. 

      First month is free

    • B. 

      The day you sign up

    • C. 

      The day you are installed

    • D. 

      1 week after install

    • E. 

      2 weeks after install

    • F. 

      3 weeks after install

    • G. 

      30 days after install

  • 21. 
    If a customer refuses to do autopay, you cannot set them up.
    • A. 

      True

    • B. 

      False

  • 22. 
    I watch a lot of basketball. Which package do you recommend?
    • A. 

      Select

    • B. 

      Entertainment

    • C. 

      Choice

    • D. 

      XTRA

    • E. 

      Ultimate

    • F. 

      Premier

  • 23. 
    How much is it for the Select Package, with Genie, and 3 TVs?
    • A. 

      26.49

    • B. 

      35.99

    • C. 

      41.49

    • D. 

      41.99

    • E. 

      47.49

    • F. 

      47.99

    • G. 

      54.49

    • H. 

      54.99

    • I. 

      61.49

    • J. 

      61.99

    • K. 

      69.49

    • L. 

      69.99

    • M. 

      80.49

    • N. 

      80.99

  • 24. 
    How much is it for the Ultimate Package, with Genie, and 4 TVs?
    • A. 

      26.49

    • B. 

      35.99

    • C. 

      41.49

    • D. 

      41.99

    • E. 

      47.49

    • F. 

      47.99

    • G. 

      54.49

    • H. 

      54.99

    • I. 

      61.49

    • J. 

      61.99

    • K. 

      69.49

    • L. 

      69.99

    • M. 

      80.49

    • N. 

      80.99

  • 25. 
    How much does it cost to loop a TV?
    • A. 

      We cannot do

    • B. 

      Tip the technician

    • C. 

      No charge

    • D. 

      $10 one time

    • E. 

      $15 one time

    • F. 

      $20 one time

    • G. 

      $25 one time

    • H. 

      $30 one time

    • I. 

      $40 one time

    • J. 

      $50 one time

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