DirecTV Basic Training! Trivia Quiz

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| Written by Catherinehalcomb
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Catherinehalcomb
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Quizzes Created: 1509 | Total Attempts: 5,225,587
Questions: 28 | Attempts: 83

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DirecTV Basic Training! Trivia Quiz - Quiz

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Questions and Answers
  • 1. 

    A Genie can be added to any package as long as the credit score comes back with how many stars?

    • A. 

      5

    • B. 

      4 and 5

    • C. 

      3, 4, and 5

    • D. 

      2, 3, 4, and 5

    • E. 

      1 and above

    • F. 

      Any credit score

    Correct Answer
    C. 3, 4, and 5
    Explanation
    A Genie can be added to any package as long as the credit score comes back with 3, 4, or 5 stars.

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  • 2. 

    An additional TV can be added?

    • A. 

      $4.00

    • B. 

      $4.50

    • C. 

      $5.00

    • D. 

      $5.50

    • E. 

      $6.00

    • F. 

      $6.50

    • G. 

      $7.00

    • H. 

      $7.50

    • I. 

      None of the above

    Correct Answer
    F. $6.50
    Explanation
    The given options list the prices for an additional TV. The correct answer is $6.50, which indicates that an additional TV can be added for a price of $6.50.

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  • 3. 

    NFL Sunday Ticket comes free on which of the following packages? 

    • A. 

      PREMIER

    • B. 

      SELECT

    • C. 

      XTRA

    • D. 

      ENTERTAINMENT

    • E. 

      CHOICE

    • F. 

      ULTIMATE

    Correct Answer(s)
    A. PREMIER
    C. XTRA
    E. CHOICE
    F. ULTIMATE
    Explanation
    NFL Sunday Ticket is available for free on the PREMIER, XTRA, CHOICE, and ULTIMATE packages.

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  • 4. 

    For single room Genies there is a one-time $49 setup fee?

    • A. 

      True

    • B. 

      False

    Correct Answer
    B. False
    Explanation
    There is no one-time $49 setup fee for single room Genies.

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  • 5. 

    HD Extra Pack costs how much each month?

    • A. 

      $3.99

    • B. 

      $4.50

    • C. 

      $4.99

    • D. 

      $5.50

    • E. 

      $5.99

    • F. 

      $6.50

    • G. 

      $6.99

    • H. 

      $7.50

    • I. 

      $7.99

    Correct Answer
    C. $4.99
    Explanation
    The HD Extra Pack costs $4.99 each month.

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  • 6. 

    If customers does not have HD TVs, you can save them how much money each month by not giving them a DVR?

    • A. 

      $5

    • B. 

      $7

    • C. 

      $10

    • D. 

      $12

    • E. 

      $15

    • F. 

      $18

    • G. 

      $20

    • H. 

      None of the above

    Correct Answer
    E. $15
    Explanation
    If customers do not have HD TVs, they do not need a DVR. By not giving them a DVR, the company can save them $15 each month.

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  • 7. 

    Fill in the blank. Clear's phone number is _________________? (Format answer with dashes ex. 800-555-5555)

    Correct Answer
    888-263-5475
    Explanation
    The given phone number, 888-263-5475, is the correct answer to the question asking for Clear's phone number.

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  • 8. 

    You always need a customers birthdate to run their credit?

    • A. 

      True

    • B. 

      False

    Correct Answer
    B. False
    Explanation
    The statement is false because a customer's birthdate is not always required to run their credit. While it can be helpful in verifying their identity and ensuring accurate credit reporting, there are other ways to verify a customer's identity and assess their creditworthiness, such as using their social security number, address, and other personal information. Therefore, the birthdate is not always necessary for running a credit check.

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  • 9. 

    Direct TV does not require Line of Sight.

    • A. 

      True

    • B. 

      False

    Correct Answer
    B. False
    Explanation
    The statement is false because Direct TV does require Line of Sight. Line of Sight refers to the unobstructed view between the satellite dish and the satellite in space. Since Direct TV operates using satellite signals, it is necessary for the dish to have a clear line of sight to receive the signals effectively. Without a clear line of sight, the reception and quality of the TV signal may be affected. Therefore, the correct answer is False.

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  • 10. 

    If a customer bundles Direct TV with Vivint internet, the customer can get $10 off their internet for the first year or $20 off for the first 6 months?

    • A. 

      True

    • B. 

      False

    Correct Answer
    A. True
    Explanation
    If a customer bundles Direct TV with Vivint internet, they can get $10 off their internet for the first year or $20 off for the first 6 months. This means that if the customer chooses to bundle the services, they will receive a discount on their internet service for a specified period of time. Therefore, the statement is true.

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  • 11. 

    You can apply the Direct TV bundle discount with the $34.99 Vivint Internet six month promo pricing?

    • A. 

      True

    • B. 

      False

    Correct Answer
    B. False
    Explanation
    The statement is false because Direct TV and Vivint Internet are two separate companies and their promotions cannot be combined. The Direct TV bundle discount cannot be applied to the $34.99 Vivint Internet six month promo pricing.

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  • 12. 

    Current Vivint commission on a Direct TV account is?

    • A. 

      $50

    • B. 

      $75

    • C. 

      $100

    • D. 

      $115

    • E. 

      $130

    • F. 

      $150

    • G. 

      $175

    Correct Answer
    E. $130
    Explanation
    The current Vivint commission on a Direct TV account is $130.

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  • 13. 

    What's the cheapest package I can get that includes ESPN?

    • A. 

      PREMIER

    • B. 

      SELECT

    • C. 

      ULTIMATE

    • D. 

      XTRA

    • E. 

      ENTERTAINMENT

    • F. 

      CHOICE

    Correct Answer
    E. ENTERTAINMENT
    Explanation
    The cheapest package that includes ESPN is the ENTERTAINMENT package.

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  • 14. 

    What's the cheapest package I can get that includes the Disney Channel and Nickelodeon?

    • A. 

      PREMIER

    • B. 

      SELECT

    • C. 

      ULTIMATE

    • D. 

      XTRA

    • E. 

      ENTERTAINMENT

    • F. 

      CHOICE

    Correct Answer
    B. SELECT
    Explanation
    The correct answer is SELECT. The SELECT package is the cheapest option that includes both the Disney Channel and Nickelodeon.

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  • 15. 

    What's the cheapest package I can get that includes the MLB Network, NFL Network, and NFL Sunday Ticket?

    • A. 

      PREMIER

    • B. 

      SELECT

    • C. 

      ULTIMATE

    • D. 

      XTRA

    • E. 

      ENTERTAINMENT

    • F. 

      CHOICE

    Correct Answer
    F. CHOICE
    Explanation
    The cheapest package that includes the MLB Network, NFL Network, and NFL Sunday Ticket is the CHOICE package.

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  • 16. 

    What's the cheapest package I can get that includes NBA TV?

    • A. 

      PREMIER

    • B. 

      SELECT

    • C. 

      ULTIMATE

    • D. 

      XTRA

    • E. 

      ENTERTAINMENT

    • F. 

      CHOICE

    Correct Answer
    D. XTRA
    Explanation
    The XTRA package is the cheapest package that includes NBA TV.

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  • 17. 

    What's the cheapest package I can get that includes the Golf and Tennis channels?

    • A. 

      PREMIER

    • B. 

      SELECT

    • C. 

      ULTIMATE

    • D. 

      XTRA

    • E. 

      ENTERTAINMENT

    • F. 

      CHOICE

    Correct Answer
    C. ULTIMATE
    Explanation
    The Ultimate package is the cheapest option that includes both the Golf and Tennis channels.

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  • 18. 

    HBO, Showtime, Cinemax, and Starz can be added for the first 3 months free on any package?

    • A. 

      True

    • B. 

      False

    Correct Answer
    A. True
    Explanation
    The given statement is true because it states that HBO, Showtime, Cinemax, and Starz can be added for the first 3 months free on any package. This implies that when subscribing to any package, these premium channels can be included without any additional cost for the initial 3 months.

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  • 19. 

    The absolute lowest price that someone can get Direct TV connected at is?

    • A. 

      $14.99

    • B. 

      $19.99

    • C. 

      $24.99

    • D. 

      $26.49

    • E. 

      $29.99

    • F. 

      $34.99

    • G. 

      $39.99

    • H. 

      $41.49

    Correct Answer
    D. $26.49
  • 20. 

    I am newly married couple with limited funds, when will I be charged for my first month?

    • A. 

      First month is free

    • B. 

      The day you sign up

    • C. 

      The day you are installed

    • D. 

      1 week after install

    • E. 

      2 weeks after install

    • F. 

      3 weeks after install

    • G. 

      30 days after install

    Correct Answer
    F. 3 weeks after install
    Explanation
    The correct answer is 3 weeks after install. This means that the newly married couple will not be charged for their first month until 3 weeks after they have been installed. This allows them some time to settle into their new home before having to start paying for their services.

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  • 21. 

    If a customer refuses to do autopay, you cannot set them up.

    • A. 

      True

    • B. 

      False

    Correct Answer
    B. False
    Explanation
    The statement is false because even if a customer refuses to do autopay, it does not mean that you cannot set them up. It simply means that the customer will not be enrolled in autopay and will have to make manual payments instead.

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  • 22. 

    I watch a lot of basketball. Which package do you recommend?

    • A. 

      Select

    • B. 

      Entertainment

    • C. 

      Choice

    • D. 

      XTRA

    • E. 

      Ultimate

    • F. 

      Premier

    Correct Answer
    D. XTRA
    Explanation
    Based on the given statement, the person watches a lot of basketball. The XTRA package would be the most suitable recommendation as it likely includes a comprehensive selection of sports channels, including those that broadcast basketball games. This package would provide the individual with the most extensive coverage and access to their preferred sport.

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  • 23. 

    How much is it for the Select Package, with Genie, and 3 TVs?

    • A. 

      26.49

    • B. 

      35.99

    • C. 

      41.49

    • D. 

      41.99

    • E. 

      47.49

    • F. 

      47.99

    • G. 

      54.49

    • H. 

      54.99

    • I. 

      61.49

    • J. 

      61.99

    • K. 

      69.49

    • L. 

      69.99

    • M. 

      80.49

    • N. 

      80.99

    Correct Answer
    G. 54.49
    Explanation
    The correct answer is 54.49. This is the price for the Select Package with Genie and 3 TVs.

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  • 24. 

    How much is it for the Ultimate Package, with Genie, and 4 TVs?

    • A. 

      26.49

    • B. 

      35.99

    • C. 

      41.49

    • D. 

      41.99

    • E. 

      47.49

    • F. 

      47.99

    • G. 

      54.49

    • H. 

      54.99

    • I. 

      61.49

    • J. 

      61.99

    • K. 

      69.49

    • L. 

      69.99

    • M. 

      80.49

    • N. 

      80.99

    Correct Answer
    N. 80.99
  • 25. 

    How much does it cost to loop a TV?

    • A. 

      We cannot do

    • B. 

      Tip the technician

    • C. 

      No charge

    • D. 

      $10 one time

    • E. 

      $15 one time

    • F. 

      $20 one time

    • G. 

      $25 one time

    • H. 

      $30 one time

    • I. 

      $40 one time

    • J. 

      $50 one time

    Correct Answer
    H. $30 one time
    Explanation
    The given options provide different prices for looping a TV. The correct answer is "$30 one time" which means that it costs $30 to loop a TV one time.

    Rate this question:

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