DirecTV Basic Training! Trivia Quiz
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Questions and Answers
- 1.
A Genie can be added to any package as long as the credit score comes back with how many stars?
- A.
5
- B.
4 and 5
- C.
3, 4, and 5
- D.
2, 3, 4, and 5
- E.
1 and above
- F.
Any credit score
Correct Answer
C. 3, 4, and 5Explanation
A Genie can be added to any package as long as the credit score comes back with 3, 4, or 5 stars.Rate this question:
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- 2.
An additional TV can be added?
- A.
$4.00
- B.
$4.50
- C.
$5.00
- D.
$5.50
- E.
$6.00
- F.
$6.50
- G.
$7.00
- H.
$7.50
- I.
None of the above
Correct Answer
F. $6.50Explanation
The given options list the prices for an additional TV. The correct answer is $6.50, which indicates that an additional TV can be added for a price of $6.50.Rate this question:
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- 3.
NFL Sunday Ticket comes free on which of the following packages?
- A.
PREMIER
- B.
SELECT
- C.
XTRA
- D.
ENTERTAINMENT
- E.
CHOICE
- F.
ULTIMATE
Correct Answer(s)
A. PREMIER
C. XTRA
E. CHOICE
F. ULTIMATEExplanation
NFL Sunday Ticket is available for free on the PREMIER, XTRA, CHOICE, and ULTIMATE packages.Rate this question:
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- 4.
For single room Genies there is a one-time $49 setup fee?
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
There is no one-time $49 setup fee for single room Genies.Rate this question:
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- 5.
HD Extra Pack costs how much each month?
- A.
$3.99
- B.
$4.50
- C.
$4.99
- D.
$5.50
- E.
$5.99
- F.
$6.50
- G.
$6.99
- H.
$7.50
- I.
$7.99
Correct Answer
C. $4.99Explanation
The HD Extra Pack costs $4.99 each month.Rate this question:
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- 6.
If customers does not have HD TVs, you can save them how much money each month by not giving them a DVR?
- A.
$5
- B.
$7
- C.
$10
- D.
$12
- E.
$15
- F.
$18
- G.
$20
- H.
None of the above
Correct Answer
E. $15Explanation
If customers do not have HD TVs, they do not need a DVR. By not giving them a DVR, the company can save them $15 each month.Rate this question:
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- 7.
Fill in the blank. Clear's phone number is _________________? (Format answer with dashes ex. 800-555-5555)
Correct Answer
888-263-5475Explanation
The given phone number, 888-263-5475, is the correct answer to the question asking for Clear's phone number.Rate this question:
- 8.
You always need a customers birthdate to run their credit?
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because a customer's birthdate is not always required to run their credit. While it can be helpful in verifying their identity and ensuring accurate credit reporting, there are other ways to verify a customer's identity and assess their creditworthiness, such as using their social security number, address, and other personal information. Therefore, the birthdate is not always necessary for running a credit check.Rate this question:
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- 9.
Direct TV does not require Line of Sight.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because Direct TV does require Line of Sight. Line of Sight refers to the unobstructed view between the satellite dish and the satellite in space. Since Direct TV operates using satellite signals, it is necessary for the dish to have a clear line of sight to receive the signals effectively. Without a clear line of sight, the reception and quality of the TV signal may be affected. Therefore, the correct answer is False.Rate this question:
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- 10.
If a customer bundles Direct TV with Vivint internet, the customer can get $10 off their internet for the first year or $20 off for the first 6 months?
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
If a customer bundles Direct TV with Vivint internet, they can get $10 off their internet for the first year or $20 off for the first 6 months. This means that if the customer chooses to bundle the services, they will receive a discount on their internet service for a specified period of time. Therefore, the statement is true.Rate this question:
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- 11.
You can apply the Direct TV bundle discount with the $34.99 Vivint Internet six month promo pricing?
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because Direct TV and Vivint Internet are two separate companies and their promotions cannot be combined. The Direct TV bundle discount cannot be applied to the $34.99 Vivint Internet six month promo pricing.Rate this question:
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- 12.
Current Vivint commission on a Direct TV account is?
- A.
$50
- B.
$75
- C.
$100
- D.
$115
- E.
$130
- F.
$150
- G.
$175
Correct Answer
E. $130Explanation
The current Vivint commission on a Direct TV account is $130.Rate this question:
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- 13.
What's the cheapest package I can get that includes ESPN?
- A.
PREMIER
- B.
SELECT
- C.
ULTIMATE
- D.
XTRA
- E.
ENTERTAINMENT
- F.
CHOICE
Correct Answer
E. ENTERTAINMENTExplanation
The cheapest package that includes ESPN is the ENTERTAINMENT package.Rate this question:
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- 14.
What's the cheapest package I can get that includes the Disney Channel and Nickelodeon?
- A.
PREMIER
- B.
SELECT
- C.
ULTIMATE
- D.
XTRA
- E.
ENTERTAINMENT
- F.
CHOICE
Correct Answer
B. SELECTExplanation
The correct answer is SELECT. The SELECT package is the cheapest option that includes both the Disney Channel and Nickelodeon.Rate this question:
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- 15.
What's the cheapest package I can get that includes the MLB Network, NFL Network, and NFL Sunday Ticket?
- A.
PREMIER
- B.
SELECT
- C.
ULTIMATE
- D.
XTRA
- E.
ENTERTAINMENT
- F.
CHOICE
Correct Answer
F. CHOICEExplanation
The cheapest package that includes the MLB Network, NFL Network, and NFL Sunday Ticket is the CHOICE package.Rate this question:
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- 16.
What's the cheapest package I can get that includes NBA TV?
- A.
PREMIER
- B.
SELECT
- C.
ULTIMATE
- D.
XTRA
- E.
ENTERTAINMENT
- F.
CHOICE
Correct Answer
D. XTRAExplanation
The XTRA package is the cheapest package that includes NBA TV.Rate this question:
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- 17.
What's the cheapest package I can get that includes the Golf and Tennis channels?
- A.
PREMIER
- B.
SELECT
- C.
ULTIMATE
- D.
XTRA
- E.
ENTERTAINMENT
- F.
CHOICE
Correct Answer
C. ULTIMATEExplanation
The Ultimate package is the cheapest option that includes both the Golf and Tennis channels.Rate this question:
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- 18.
HBO, Showtime, Cinemax, and Starz can be added for the first 3 months free on any package?
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The given statement is true because it states that HBO, Showtime, Cinemax, and Starz can be added for the first 3 months free on any package. This implies that when subscribing to any package, these premium channels can be included without any additional cost for the initial 3 months.Rate this question:
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- 19.
The absolute lowest price that someone can get Direct TV connected at is?
- A.
$14.99
- B.
$19.99
- C.
$24.99
- D.
$26.49
- E.
$29.99
- F.
$34.99
- G.
$39.99
- H.
$41.49
Correct Answer
D. $26.49 -
- 20.
I am newly married couple with limited funds, when will I be charged for my first month?
- A.
First month is free
- B.
The day you sign up
- C.
The day you are installed
- D.
1 week after install
- E.
2 weeks after install
- F.
3 weeks after install
- G.
30 days after install
Correct Answer
F. 3 weeks after installExplanation
The correct answer is 3 weeks after install. This means that the newly married couple will not be charged for their first month until 3 weeks after they have been installed. This allows them some time to settle into their new home before having to start paying for their services.Rate this question:
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- 21.
If a customer refuses to do autopay, you cannot set them up.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because even if a customer refuses to do autopay, it does not mean that you cannot set them up. It simply means that the customer will not be enrolled in autopay and will have to make manual payments instead.Rate this question:
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- 22.
I watch a lot of basketball. Which package do you recommend?
- A.
Select
- B.
Entertainment
- C.
Choice
- D.
XTRA
- E.
Ultimate
- F.
Premier
Correct Answer
D. XTRAExplanation
Based on the given statement, the person watches a lot of basketball. The XTRA package would be the most suitable recommendation as it likely includes a comprehensive selection of sports channels, including those that broadcast basketball games. This package would provide the individual with the most extensive coverage and access to their preferred sport.Rate this question:
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- 23.
How much is it for the Select Package, with Genie, and 3 TVs?
- A.
26.49
- B.
35.99
- C.
41.49
- D.
41.99
- E.
47.49
- F.
47.99
- G.
54.49
- H.
54.99
- I.
61.49
- J.
61.99
- K.
69.49
- L.
69.99
- M.
80.49
- N.
80.99
Correct Answer
G. 54.49Explanation
The correct answer is 54.49. This is the price for the Select Package with Genie and 3 TVs.Rate this question:
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- 24.
How much is it for the Ultimate Package, with Genie, and 4 TVs?
- A.
26.49
- B.
35.99
- C.
41.49
- D.
41.99
- E.
47.49
- F.
47.99
- G.
54.49
- H.
54.99
- I.
61.49
- J.
61.99
- K.
69.49
- L.
69.99
- M.
80.49
- N.
80.99
Correct Answer
N. 80.99 -
- 25.
How much does it cost to loop a TV?
- A.
We cannot do
- B.
Tip the technician
- C.
No charge
- D.
$10 one time
- E.
$15 one time
- F.
$20 one time
- G.
$25 one time
- H.
$30 one time
- I.
$40 one time
- J.
$50 one time
Correct Answer
H. $30 one timeExplanation
The given options provide different prices for looping a TV. The correct answer is "$30 one time" which means that it costs $30 to loop a TV one time.Rate this question:
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