Pre-hire Skill Assessment

30 Questions

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Skill Assessment Quizzes & Trivia

Pre-Hire Skills Assessment will be used to determine applicant proficiency with general pc literacy, ability to toggle, copy & paste, multitask while typing, navigate on the internet, use application search window, and comprehend questions related to our Industry.


Questions and Answers
  • 1. 
    How do you open a program such as a Microsoft Word when there are no icons on the desktop?
    • A. 

      Right click to reveal all icons.

    • B. 

      Restart the computer.

    • C. 

      It is not possible to open program if no icons are on the desktop.

    • D. 

      Click the start button and select program from the menu.

  • 2. 
    How do you minimize or maximize a program in Windows?
    • A. 

      Right click on the mouse.

    • B. 

      Go to "File" and select minimize or maximize.

    • C. 

      Top right corner, dash or square.

    • D. 

      This function cannot be done.

  • 3. 
    How do you close a window on your desktop, select both?
    • A. 

      Go to "File" and select "Close".

    • B. 

      Press the "Ctrl" key on the keyboard.

    • C. 

      Use the mouse to press the button with the "X" in it at the top right corner of the screen.

    • D. 

      Use the mouse to press the button with the _ in it at the top right corner of the screen.

  • 4. 
    What does the "Reply to All" e-mail function do?
    • A. 

      It will send a reply message to every entry in your address book.

    • B. 

      It will generate a reply message to all of the recipients of the message.

    • C. 

      It will generate a reply message only to the sender of the message.

    • D. 

      This function is not possible.

  • 5. 
    Which of the following is an example of an e-mail address?
  • 6. 
    "Desktop" is a computer term that refers to?
    • A. 

      Something that is for the computer programmer only.

    • B. 

      The initial screen showing icons for folders, applications and files.

    • C. 

      The part of your work area where the computer monitor sits.

    • D. 

      The desk that your computer is stationed on.

  • 7. 
    Which two websites offer free email service?
    • A. 

      Hotmail and I-tunes

    • B. 

      Apple and eBay

    • C. 

      Google and Yahoo

    • D. 

      Yahoo and Amazon

  • 8. 
    How do you select text to copy or delete in a word document?
    • A. 

      Go to "Edit" at the top of the screen and select "Copy."

    • B. 

      Place the cursor at the beginning of the text you wish to highlight, press the left mouse button and drag the mouse across the text and then copy

    • C. 

      Place the cursor at the beginning of the text you wish to highlight, press the right mouse button and drag the mouse across the text

    • D. 

      Highlight the text and press Ctrl+C or Delete

  • 9. 
    How do you make text in a word document bold?
    • A. 

      Click the "B" on the toolbar at the top of the screen

    • B. 

      Press "CTRL" and "B" on the keyboard.

    • C. 

      Highlight the text using the mouse and click the "B" on the toolbar at the top of the screen.

    • D. 

      Go to "Edit" and select "bold text."

  • 10. 
    How do you properly shut down a computer?
    • A. 

      Go to the "Start" button and select "Shut Down."

    • B. 

      Go to the "Start" button and select "Log Off."

    • C. 

      Pull the power cord out of the wall.

    • D. 

      Press the power switch on the front of the CPU to turn off the machine.

  • 11. 
    How do you rename a file saved on your computer?
    • A. 

      Right click on the file name and choose "Rename File." Type the new file name

    • B. 

      Left click on the file name and choose "Rename File." Type the new file name.

    • C. 

      Open the file. Click "File" at the top left of the screen and select "Rename."

    • D. 

      Open the file. Click "Edit" at the top left of the screen and select "Rename."

  • 12. 
    How do you turn on the computer?
    • A. 

      Using the mouse to select "Start"

    • B. 

      Pressing the power buttons on both the computer and the monitor

    • C. 

      Pressing CTRL+ALT+DEL

    • D. 

      Double-clicking the Internet Explorer icon

  • 13. 
    What is the bar at the top of the internet browser called?
    • A. 

      Search Box

    • B. 

      Internet Explorer

    • C. 

      Favorites

    • D. 

      Address Bar

  • 14. 
    What browser allows you to search the world wide web?
    • A. 

      Micorsoft Word

    • B. 

      Internet Explorer

    • C. 

      Paint

    • D. 

      My Computer

  • 15. 
    Pick 2 choices that allow you to copy text.?
    • A. 

      Highlight the text, right-click, and select 'copy'

    • B. 

      Highlight the text, go to file, and select 'copy'

    • C. 

      Highlight the text and press CTRL+C

    • D. 

      All of the above

  • 16. 
    When you hold the left mouse button down and drag it over text or pictures, you are?
    • A. 

      Covering

    • B. 

      Highlighting

    • C. 

      Deleting

    • D. 

      Typing

  • 17. 
    What is the home screen on your computer called?
    • A. 

      A Window

    • B. 

      Outlook

    • C. 

      Windows XP

    • D. 

      Desktop

  • 18. 
    The three most popular applications in Microsoft Office are?
    • A. 

      Paint, My Computer, and Word

    • B. 

      Word, Internet Explorer, and Excel

    • C. 

      Word, Excel, and PowerPoint

    • D. 

      Excel, Internet Explorer, and PowerPoint

  • 19. 
    E-mail is?
    • A. 

      Electronic mail sent from your computer.

    • B. 

      Always junk mail

    • C. 

      Papers you send through the mail that start with the letter 'e'

    • D. 

      Electronic mail received on your computer.

  • 20. 
    'Font' is defined as?
    • A. 

      Any letters that are underlined.

    • B. 

      The color of your text.

    • C. 

      The style, size, and overall appearance of text.

    • D. 

      How long a paragraph is.

  • 21. 
    What is the dash button in the upper right hand corner of an application do?
    • A. 

      Open a window.

    • B. 

      Closes a window.

    • C. 

      Takes you to the home page.

    • D. 

      Minimize the window.

  • 22. 
    You cannot save prior internet search links as a favorites?
    • A. 

      True

    • B. 

      False

  • 23. 
    The left button on the mouse is used more often?
    • A. 

      True

    • B. 

      False

  • 24. 
    Internet Explorer & Firefox are Browsers? Just as Ask & Google are Search Engines?
    • A. 

      True

    • B. 

      False

  • 25. 
    Open a new search tab and enter https://:www.charlotterusse.com in the address bar:Enter each answer on a seperate line in the box provided, numbered 1-4.
    1. What is the customer service number?
    2. Charlotte Russe offers free shipping for purchase orders over how much $? 
    3. Go to Tops, and list the details under an item:
    4. Go to Shoes, and list the details under an item, and then also list the sizes:  
  • 26. 
    Open a new tab to access the WWE website by entering https://shop.wwe.com in the address bar:Enter a seperate line item for each answer 1-4.
    1. Select a wrestler and type his name below:
    2. Select an item and list the details under the item:
    3. What is the standard order processing time for in stock items?
    4. How many days does a customer have to return an item for an exchange or full refund of the purchase price minus the shipping, handling, or other charges?
  • 27. 
    What are the 5 options to choose from when you press "Ctrl-Alt-Delete"?
  • 28. 
    What are the names of a couple of browsers that allow you to gain access to the world wide web?
    • A. 

      Firefox

    • B. 

      Outlook

    • C. 

      Explorer (ie)

    • D. 

      Hot Mail

  • 29. 
    Minimize your screen, click the start menu and open firefox, open google. Now enter: "What is the definition of customer service", copy the first paragraph of the Wikipedia definition: 
  • 30. 
    Ask for the Typing Test now,  & then begin the test when instructed to do so (timed test).