J-11 Quiz

8 Questions | Total Attempts: 152

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J-11 Quiz

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Questions and Answers
  • 1. 
    We receive an inbound call from a Coon Memorial Hospital patient. The patient states they want to pay their balance in full. The patient has a total balance of $450. The patient is responsible for a $50 co-pay and a $400 deductible. The patient has inquired about a discount since they are paying in full. What is the total balance the patient will have to pay?
    • A. 

      $450

    • B. 

      $360

    • C. 

      $440

    • D. 

      $370

  • 2. 
    What must be in place at Prowers hospital prior to terms being setup on an account?
    • A. 

      A signed payment agreement contract

    • B. 

      Nothing, terms can be automatically setup

    • C. 

      Collect Code of N

    • D. 

      Billswitch of X

  • 3. 
    What type of sit should you setup to bill Medicare for a guarantor with a last name beginning with F?
    • A. 

      805

    • B. 

      800

    • C. 

      802

    • D. 

      166

  • 4. 
    It is acceptable to use abbreviations at Hood Memorial Hospital.
    • A. 

      True

    • B. 

      False

  • 5. 
    A patient calls from Putnam County Hospital with an insurance issue. Their accounts shows that no insurance was ever filed and the date of service on their account is 12/15/14. The patient is willing to give you their insurance information for Anthem BX today for billing. What situation would you setup if any?
    • A. 

      166

    • B. 

      406

    • C. 

      A situation should not be setup. It is past the 90 day timely filing limit.

    • D. 

      850

  • 6. 
    You receive a call from a patient in Springfield.  He requests a settlement on his account.  What discount, if any, can he receive?
    • A. 

      No discount

    • B. 

      15% discount

    • C. 

      25% discount

    • D. 

      25% discount if balance is paid in full and insurance has not been billed

  • 7. 
    You have an account in Richland for a patient named David Williams. You see insurance is still in billed status for total charges with zero expect pay. What should you do?  
    • A. 

      Open a 806 sit for the site to review since it has a zero expect pay.

    • B. 

      Skip the account

    • C. 

      Open a 803 sit for the site to review since it has a zero expect pay.

    • D. 

      Setup a 150 sit

  • 8. 
    You are working calls in Iroquois. You have an account with an open insurance review. What do you do?
    • A. 

      Open a 403 situation

    • B. 

      Skip the account

    • C. 

      Open a 412 situation and put in the 99 box "open review" and then skip the account

    • D. 

      Open a 499 situation and then skip the account