J-11 Quiz
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- 1.
We receive an inbound call from a Coon Memorial Hospital patient. The patient states they want to pay their balance in full. The patient has a total balance of $450. The patient is responsible for a $50 co-pay and a $400 deductible. The patient has inquired about a discount since they are paying in full. What is the total balance the patient will have to pay?
- A.
$450
- B.
$360
- C.
$440
- D.
$370
Correct Answer
C. $440 -
- 2.
What must be in place at Prowers hospital prior to terms being setup on an account?
- A.
A signed payment agreement contract
- B.
Nothing, terms can be automatically setup
- C.
Collect Code of N
- D.
Billswitch of X
Correct Answer
A. A signed payment agreement contract -
- 3.
What type of sit should you setup to bill Medicare for a guarantor with a last name beginning with F?
- A.
805
- B.
800
- C.
802
- D.
166
Correct Answer
B. 800 -
- 4.
It is acceptable to use abbreviations at Hood Memorial Hospital.
- A.
True
- B.
False
Correct Answer
B. False -
- 5.
A patient calls from Putnam County Hospital with an insurance issue. Their accounts shows that no insurance was ever filed and the date of service on their account is 12/15/14. The patient is willing to give you their insurance information for Anthem BX today for billing. What situation would you setup if any?
- A.
166
- B.
406
- C.
A situation should not be setup. It is past the 90 day timely filing limit.
- D.
850
Correct Answer
C. A situation should not be setup. It is past the 90 day timely filing limit. -
- 6.
You receive a call from a patient in Springfield. He requests a settlement on his account. What discount, if any, can he receive?
- A.
No discount
- B.
15% discount
- C.
25% discount
- D.
25% discount if balance is paid in full and insurance has not been billed
Correct Answer
D. 25% discount if balance is paid in full and insurance has not been billed -
- 7.
You have an account in Richland for a patient named David Williams. You see insurance is still in billed status for total charges with zero expect pay. What should you do?
- A.
Open a 806 sit for the site to review since it has a zero expect pay.
- B.
Skip the account
- C.
Open a 803 sit for the site to review since it has a zero expect pay.
- D.
Setup a 150 sit
Correct Answer
C. Open a 803 sit for the site to review since it has a zero expect pay. -
- 8.
You are working calls in Iroquois. You have an account with an open insurance review. What do you do?
- A.
Open a 403 situation
- B.
Skip the account
- C.
Open a 412 situation and put in the 99 box "open review" and then skip the account
- D.
Open a 499 situation and then skip the account
Correct Answer
C. Open a 412 situation and put in the 99 box "open review" and then skip the account -
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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Jun 23, 2015Quiz Edited by
ProProfs Editorial Team -
Jun 22, 2015Quiz Created by
Dhavard
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