Fraud Review

8 Questions

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Fraud Review


Questions and Answers
  • 1. 
    In referral incentive fraud, after determining that Mark and Mark Jr. have fraudulently collected $200 and $300 respectively from referrer/referee incentives, you will...
    • A. 

      Clawback $500 from the Referrer's misc. payments

    • B. 

      Clawback $500 from the referee's misc. payments

    • C. 

      Clawback $200 from the referrer and $300 from the referee's misc. payments

  • 2. 
    Kevin has completed 75 trips in order to meet a 75 trip referral incentive.  None of the trips show any signs of collusion/fraudulent trips, but he has not completed any trips since meeting the incentive.  Given the information provided, it is likely that you will...
    • A. 

      Mark as fraud; clawback associated incentive payment

    • B. 

      Mark as legitimate; move on to next case

    • C. 

      Stare at the computer for 20 minutes

  • 3. 
    Upon investigating Thomas, you come to find that he has been blatantly fraudulent with clear evidence of collusion in numerous trips.  He has no prior fraud.  You should...
    • A. 

      Mark as POTENTIAL_FRAUD_MONITORING #1

    • B. 

      Escalate to POTENTIAL_FRAUD_MONITORING #2 = FRAUD#1

    • C. 

      Escalate to FRAUD #2

  • 4. 
    In a flagged fare, you discover that the actual flagged trip is not fraudulent, although you find unrelated fraud in the process (e.g. cancellation fee gaming).  When you go to put them in the FF to action, you should put the price of the flagged fare in the [$ amount] column
    • A. 

      True

    • B. 

      False

  • 5. 
    In a flagged fare review, you find that the driver and rider colluded to receive a surge guarantee on a trip.  You should...
    • A. 

      Approve the fare

    • B. 

      Adjust the fare, zeroing out the rider's and driver's fare from the Approve/Adjust tab on the top of the trip page

    • C. 

      Adjust the fare, zeroing out the rider's and driver's fare from the Approve/Adjust tab on the top of the trip page, and then zero out both fares again using the adjust fare pen icon

  • 6. 
    You have adjusted a fare properly only if...
    • A. 

      The fare visually reflects adjustment in the Transaction History

    • B. 

      The fare is gone from the Flagged Fare city list

    • C. 

      The yellow unsettled "Approve/Adjust" task-bar is gone

  • 7. 
    Aaron and Megan have taken over 15 trips together, almost every day.  The fares are $150 - $200 with less than 5 second pick-up times on each.  The fares are always settled.  There is no surge guarantee/difference in driver's billed fare and also no apparent desire to meet an incentive or other fraud indicators. Given the information provided, it is most likely that...
    • A. 

      The driver is fraudulent

    • B. 

      The rider is fraudulent

    • C. 

      This is not fraudulent

    • D. 

      They are both fraudulent

  • 8. 
    What city should you never do for flagged fares OR cadences?
    • A. 

      Los Angeles

    • B. 

      New York

    • C. 

      Chicago

    • D. 

      Moscow