Backup and Restore
One eight-wire connector
One six-wire connector
One sixteen-wire connector
One twenty-wire connector
There is a problem with the power supply.
There is only 1GB of RAM installed.
The SATA cable is not connected.
The video card is not seated properly.
Install a wireless printer.
Share the printer in Windows.
Turn on DHCP.
Update the printer drivers.
A 16-bit operating system.
A 32-bit operating system.
A 64-bit operating system.
An 8-bit operating system.
A bootable hard disk has not been recognised by the BIOS.
The hard disk is corrupt.
The RAM modules have been removed from the PC.
There is no an operating system DVD in the disc drive.
The Fuser unit.
The ink cartridges.
The pickup rollers.
The power supply
Delete the printer and reinstall it.
Right click on the printer and select Open.
Right click on the printer and select Properties.
Right click on the printer and select Set as Default.
Check for a disable switch.
Plug in a new keyboard.
Plug in a new mouse.
Replace the touchpad.
Check if the laptop is now on battery power.
Plug in a new monitor to test the video card.
Reinstall the video drivers.
Run a virus scan.
Install an extra fan in the case.
Install an extra hard disk.
Install an Uninterruptable Power Supply (UPS).
Move the PCs to a cooler room.
My network places
A long, complex password.
A long, complex password, and a finger print scanner.
Power on password.
Break the equipment into smaller parts
Get assistance from another technician
Leave the job to another technician
Seek assistance from the nearest computer user
Avoid the incoming call from Bob and call back later.
Forward the customer to another technician
Ask the customer's permission to put them on hold.
Put the customer on hold just for a few minutes.
Demonstrate your knowledge to the user using technical language.
Hang up the telephone.
Listen carefully to what the customer has to say and calmly recommend the best course of action.
Respond to the customer in a stern and loud fashion. Respond to the customer in a stern and loud fashion. Respond to the customer in a stern and loud fashion.
Restore the full backup From Sunday
Restore the full backup and Monday and Tuesdays incremental backups
Restore the full backup plus Tuesdays Incremental backup
Restore from the incremental backup taken on Tuesday
Two printers that are from the same manufacturer.
Two printers that use the same driver.
A printer with dual output.
Two printers that are in different locations.
Go to the documents folder and print any Word doc you find.
Print something of the internet.
Use the printers test page function and print that.
Print a screen dump of the clients desktop.
Put it in the bin.
Discharge it properly and put it in the bin.
Send it to a recycling depot.
Keep it for further use.
Local user security
Power on password
User account control
Go to your Union Rep and tell him what you heard.
Nothing you are bound by the rule of confidentiality.
Tell the HR Manager you have overheard his conversation and you think he is wrong.
Tell your mate what is going to happen.