MS Dynamics Refresher Training Survey

10 Questions | Total Attempts: 43

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MS Dynamics Refresher Training Survey - Quiz

Please answer honestly, as we may use your feedback to improve future training.


Questions and Answers
  • 1. 
    What were the weaknesses of the training?  (if any)
  • 2. 
    What are the strengths of the training?  (if any)
  • 3. 
    The refresher training consisted of an overview, using PowerPoint; was it beneficial for you?
    • A. 

      It was unnecessary and difficult to follow.

    • B. 

      It consisted of too much material. I felt as though we were moving too slowly through the material.

    • C. 

      It was appropriate for the training objective.

    • D. 

      It was mostly appropriate, but could have been a little shorter.

  • 4. 
    The training focused primarily on the presentation, demonstration, and practice time.  How would you rate this method as a tool to help you learn more about MS Dynamics?
    • A. 

      Extremely effective

    • B. 

      Somewhat effective

    • C. 

      Somewhat ineffective

    • D. 

      Extremely ineffective

  • 5. 
    After training, how would you rate your understanding and general knowledge of MS Dynamics and what you can do to follow business protocol and make your job easier?
    • A. 

      I feel extremely knowledgeable and prepared

    • B. 

      I feel somewhat knowledgeable and prepared

    • C. 

      I feel somewhat uninformed and ill-prepared

    • D. 

      I feel extremely uninformed and ill-prepared

  • 6. 
    After training, how would you rate your knowledge and ability to correct your dashboard errors?
    • A. 

      I feel extremely familiar or comfortable

    • B. 

      I feel somewhat familiar or comfortable

    • C. 

      I feel somewhat unfamiliar or uncomfortable

    • D. 

      I feel extremely unfamiliar or uncomfortable

  • 7. 
    After training, how would you rate your level of searching for contacts?
    • A. 

      I feel extremely prepared or comfortable

    • B. 

      I feel somewhat prepared or comfortable

    • C. 

      I feel somewhat ill-prepared or uncomfortable

    • D. 

      I feel extremely ill-prepared or uncomfortable

  • 8. 
    After training, how do you feel about moving an activity back to the contact record?
    • A. 

      I feel extremely prepared or comfortable

    • B. 

      I feel somewhat prepared or comfortable

    • C. 

      I feel somewhat ill-prepared or uncomfortable

    • D. 

      I feel extremely ill-prepared or uncomfortable

  • 9. 
    After training, how do you feel about searching for inactive contacts?
    • A. 

      I feel extremely prepared or comfortable

    • B. 

      I feel somewhat prepared or comfortable

    • C. 

      I feel somewhat ill-prepared or uncomfortable

    • D. 

      I feel extremely ill-prepared or uncomfortable

  • 10. 
    After training, do you have a better understanding of managing activities, regarding creating two for a call, using proper reason codes, etc?
    • A. 

      I feel extremely knowledgeable and prepared

    • B. 

      I feel somewhat knowledgeable and prepared

    • C. 

      I feel somewhat uninformed and ill-prepared

    • D. 

      I feel extremely uninformed and ill-prepared

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