Mpoweru Quiz CSR

5 Questions | Total Attempts: 14

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CSR Quizzes & Trivia

This quiz comes from the day and life of a CSR.


Questions and Answers
  • 1. 
    • A. 

      Customer Support Representative

    • B. 

      Customer Service Rep

    • C. 

      Commercial Service Rep

  • 2. 
    Do CSR's have anything to do with hiring drivers?
    • A. 

      Yes

    • B. 

      No

    • C. 

      Maybe

  • 3. 
    • A. 

      Driver Manager Screen

    • B. 

      PLanning Screen

    • C. 

      Appointment Scheduler

    • D. 

      Dispatch Movement Screen

  • 4. 
    CSR's main job is order entry there are many ways orders will come in such as: Email, Fax, Phone, Internet module. What other option below can be used to accept loads?
    • A. 

      EDI (204)

    • B. 

      Driver Application using the Internet Module

    • C. 

      PDQ

    • D. 

      Moblie Application

  • 5. 
    There are several areas in LoadMaster that a CSR will use. Which one of the items don't fit into this grouping?
    • A. 

      Location Codes

    • B. 

      Quote

    • C. 

      Order Entry Screen

    • D. 

      Driver Master