Telephone Comunication Exam 2020

Approved & Edited by ProProfs Editorial Team
The editorial team at ProProfs Quizzes consists of a select group of subject experts, trivia writers, and quiz masters who have authored over 10,000 quizzes taken by more than 100 million users. This team includes our in-house seasoned quiz moderators and subject matter experts. Our editorial experts, spread across the world, are rigorously trained using our comprehensive guidelines to ensure that you receive the highest quality quizzes.
Learn about Our Editorial Process
| By Carol Anderson
C
Carol Anderson
Community Contributor
Quizzes Created: 1 | Total Attempts: 180
Questions: 12 | Attempts: 180

SettingsSettingsSettings
Telephone Comunication Exam 2020 - Quiz

CUN- Limón Talamanca Sede
English as a Second Language
Telephone Communication II
I Exam I Quarter 2020
Total Percentage: 20 %
Date: 02/27th/2020


Questions and Answers
  • 1. 

    Listen to the guest bookin a room at the Peninsula's Group Hotel. Complete the booking form.

  • 2. 

    Mr. Falfa is booking a table at a restaurant. Listen to the conversation and answer the questions.

  • 3. 

    Choose which one of the following verbs: Miss, Get, Do and Make goes well with the expressions below. ________ a goal ________ peace ________ lost  ________ ready ________ nothing ________ furniture ________ a home ________ a change ________ homework ________ the dishes

    Explanation
    The verbs "make" and "get" are used with expressions like "make a goal," "make peace," "get lost," and "get ready." The verb "do" is used with expressions like "do nothing," "do homework," and "do the dishes." Therefore, the correct answer is "make" for "a goal," "peace," "furniture," "a home," and "a change," while the correct answer is "get" for "lost" and "ready," and the correct answer is "do" for "nothing," "homework," and "the dishes."

    Rate this question:

  • 4. 

    Read the sentence and determine the meaning of the underline idiom. "When the politician was caught stealing from the taxpayers, everyone thought he would receive a severe punishment, but all he got was a slap on the wrist."

    • A.

      To get a light punishment .

    • B.

      Without any hesitation; instantly.

    • C.

      Looking in the wrong place.

    • D.

      All the advantages.

    Correct Answer
    A. To get a light punishment .
    Explanation
    The correct answer is "To get a light punishment." The phrase "a slap on the wrist" is an idiom that means to receive a mild or lenient punishment for a wrongdoing. In this context, despite the expectation of a severe punishment for the politician's act of stealing from taxpayers, he only received a light punishment, implying that he was not held fully accountable for his actions.

    Rate this question:

  • 5. 

    Read the sentence and determine the meaning of the underline idiom. "We thought that our neighbor’s, the Jones family, were rich beyond our wildest dreams, but it turns out that we’re all in the same boat".

    • A.

      Very different from.

    • B.

      Feeling slightly ill.

    • C.

      To be in the same unpleasant situation.

    • D.

      Be optimistic, even difficult times will lead to better days.

    Correct Answer
    C. To be in the same unpleasant situation.
    Explanation
    The correct answer is "To be in the same unpleasant situation." The idiom "in the same boat" means that all the people mentioned in the sentence are facing the same difficult or unpleasant situation. This suggests that the initial assumption about the Jones family being rich was incorrect, and they are actually in a similar financial situation as the speaker.

    Rate this question:

  • 6. 

    Read the sentence and determine the meaning of the underline idiom. "If Kim thinks that I’m going to let her copy my math homework, she’s barking up the wrong tree".

    • A.

      Looking in the wrong place.

    • B.

      Avoiding the main topic.

    • C.

      A good idea or plan.

    • D.

      To take on a task that is way to big.

    Correct Answer
    A. Looking in the wrong place.
    Explanation
    The correct answer is "Looking in the wrong place." This idiom means that Kim is mistaken if she believes that the speaker will allow her to copy their math homework. It implies that Kim's assumption or expectation is incorrect, as the speaker will not fulfill her request. The phrase "barking up the wrong tree" suggests that Kim is directing her efforts or inquiries in the wrong direction, similar to a dog barking at the wrong tree to find its target.

    Rate this question:

  • 7. 

    Read the sentence and determine the meaning of the underline idiom. "I thought Janet would be a good worker, but it turns out that she can’t cut the mustard".

    • A.

      Deal with a problem if and when it becomes necessary, not before.

    • B.

      When you complain about a loss from the past.

    • C.

      Adequate enough to compete or participat

    • D.

      When something is done badly to save money.

    Correct Answer
    C. Adequate enough to compete or participat
    Explanation
    The idiom "cut the mustard" means to be good enough or adequate enough to compete or participate. In this sentence, it is used to convey that Janet is not able to meet the expected standards or perform well in her job.

    Rate this question:

  • 8. 

    Read the sentence and determine the meaning of the underline idiom. "Working at the Burger King was at first overwhelming to Kyle, but now he knows the ropes".

    • A.

      Keep something away.

    • B.

      The final problem in a series of problems.

    • C.

      Join a popular trend or activity.

    • D.

      How to do a job or activity.

    Correct Answer
    A. Keep something away.
    Explanation
    The correct answer is "How to do a job or activity." The phrase "know the ropes" means to have a good understanding or knowledge of how to do a particular job or activity. In the given sentence, it implies that Kyle initially found working at Burger King overwhelming, but now he has gained enough experience and knowledge to handle the job well.

    Rate this question:

  • 9. 

    Read the sentence and determine the meaning of the underline idiom. "Ever since Amy’s uncle bought the farm, she’s been faced with the difficult decision of dividing the inheritance amongst the family".

    • A.

      Something good that isn't recognized at first.

    • B.

      Cannot judge something primarily on appearance.

    • C.

      When something is done badly to save money.

    • D.

      To death in battle or by a plane crash.

    Correct Answer
    D. To death in battle or by a plane crash.
  • 10. 

    PENINSULA'S GROUP HOTEL BOOKING FORM 1. Name:  ________ 2. Number of nights: ________ 3. Dates:  ________ 4. Type of room: ________ 5. Credit Card: ________ 6. Contact number: ________ 7. Check in: ________ 8. Number of days: ________

    Correct Answer
    Mr. Becket
    3
    12th of this month
    delux room
    VISA 4134561111313116
    66923923
    12
    2
    Explanation
    The given answer provides the necessary information for each blank in the booking form. The name is "Mr. Becket", the number of nights is "3", the dates are "12th of this month", the type of room is "delux room", the credit card number is "VISA 4134561111313116", the contact number is "66923923", the check-in date is "12", and the number of days is "2".

    Rate this question:

  • 11. 

    Audio: Booking a restaurant. ​​​​​For what day is the reservation?

    • A.

      Monday

    • B.

      Wednesday

    • C.

      Friday

    • D.

      Sunday

    Correct Answer
    C. Friday
    Explanation
    The correct answer is Friday because the question asks for the day of the reservation and Friday is one of the options provided.

    Rate this question:

  • 12. 

    Audio: Booking a restaurant. How many people are in Alberth's party?

    • A.

      Two  men and two women

    • B.

      Two men

    • C.

      Two women

    • D.

      Four men and rwo women

    Correct Answer
    A. Two  men and two women
    Explanation
    The correct answer is "two men and two women". This can be inferred from the audio, which mentions the booking of a restaurant. The question asks about the number of people in Alberth's party, and the audio states that there are two men and two women.

    Rate this question:

  • 13. 

    Audio: Booking a restaurant. What time is the time is the reservation for?

    • A.

      7pm

    • B.

      7:30pm

    • C.

      3pm

    • D.

      8pm

    Correct Answer
    B. 7:30pm
    Explanation
    The correct answer is 7:30pm because the question asks for the time of the reservation, and out of the given options, 7:30pm is the only time mentioned.

    Rate this question:

  • 14. 

    Audio: Booking a restaurant. In the context of the audio - conversation between Alberth and the waitress, what does the word "party" stand for?

    • A.

      Divition between parts

    • B.

      Political brach

    • C.

      Social activity

    • D.

      Group of people

    Correct Answer
    D. Group of people
    Explanation
    In the context of the audio conversation between Alberth and the waitress, the word "party" refers to a group of people. This can be inferred from the fact that Alberth is making a booking at a restaurant, and he mentions the number of people in his party.

    Rate this question:

Back to Top Back to top
Advertisement
×

Wait!
Here's an interesting quiz for you.

We have other quizzes matching your interest.