Admin Question Brainscape

68 Questions | Total Attempts: 28

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Brain Quizzes & Trivia

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Questions and Answers
  • 1. 
    Which schedule type can be defined for a product? Choose 2
    • A. 

      Revenue

    • B. 

      Quantity

    • C. 

       Forecast

    • D. 

      Production

  • 2. 
    How can a sales user relate an opportunity to a campaign? Choose 2 answers
    • A. 

      Use the campaign influences related list on the opportunity

    • B. 

      Select the campaign record type when creating the opportunity

    • C. 

      Select the primary campaign source for the opportunity

    • D. 

      Use the campaign hierarchy related list on the opportunity

  • 3. 
    Universal Containers is capturing a percentage discount directly on an opportunity record. Sales management needs to include the discounted opportunity amount in pipeline reports. How can the system administrator make the discounted amount available?
    • A. 

      Create a formula field to calculate the discounted amount.

    • B. 

      Create an auto-number field to calculate the discounted amount.

    • C. 

      Create a cross object formula field to calculate the discounted amount.

    • D. 

      Create a roll-up summary field to calculate the discounted amount.

  • 4. 
    Which setting can a system administrator control in the Salesforce user interface? Choose 3
    • A. 

      Enable enhanced list views

    • B. 

      Enable hover details

    • C. 

      Enable spell checker

    • D. 

      Enable Chatter for specific users

    • E. 

      Enable customizable recent items

  • 5. 
    Sales Managers need to view and report on sales revenue across an entire company without having access to a custom object that tracks personal time-off requests. Which permission should a system administrator enable in a custom profile to meet this requirement in a private sharing model?
    • A. 

      Read for Accounts

    • B. 

      View All for Opportunities

    • C. 

      View All Data

    • D. 

      Read for Opportunities

  • 6. 
    Universal Containers has set the organization-wide default settings for accounts to private. Amy and Bob are on separate sales teams, but are assigned to the same role in the hierarchy. Amy is a member of the "Sales West" public group and needs access to all accounts owned by Bob, a member of the "Sales East" group. How would an administrator grant Amy access to only Bob's accounts?
    • A. 

      Add Amy to the "Sales East" public group

    • B. 

      Create a sharing rule between the "Sales West" and "Sales East" Public groups

    • C. 

      Add Amy to Bob's default account team

    • D. 

      Add Amy to the role above Bob in the role hierarchy

  • 7. 
    Which record type can be updated when converting a lead? Choose 2
    • A. 

      An existing opportunity record

    • B. 

      An existing custom object record

    • C. 

      An existing account record

    • D. 

      An existing contact record

  • 8. 
    Which functionality is available when customizing tasks? Choose 2
    • A. 

       Roll-up summary fields can be created for tasks

    • B. 

      Record types can be created for tasks

    • C. 

       Recurring tasks can be assigned to more than one user

    • D. 

      Validation rules can be created for tasks

  • 9. 
    What can an administrator assign to both Ideas and Answers?
    • A. 

      Status

    • B. 

      Categories

    • C. 

      Sharing Rules

    • D. 

      Workflow rules

  • 10. 
    Which statement about public groups is true? Choose 2
    • A. 

      Public groups can be used when manually sharing a record

    • B. 

      Public groups can be used in sharing rules

    • C. 

      Public groups can be created by any use

    • D. 

      Public groups allow users to delete personal accounts

  • 11. 
    Universal Technology sells software and consulting services. The software sales team uses a different set of sales stages than the consulting services sales team. How can a system administrator set up the process? Choose 2
    • A. 

      Use a validation rule to prevent the software from accessing the services team's sales process

    • B. 

      Create a record type for each sales process and assign it to the appropriate profiles

    • C. 

      Create a separate lead process for the software sales team and service sales team

    • D. 

       Create a unique list of opportunity stage picklist values for each sales process

  • 12. 
    A system administrator at Universal Containers incorrectly imported a set of records and needs to remove them from Salesforce. Which tool should the administrator use to complete the task? Choose 2
    • A. 

      Excel Connector

    • B. 

       Import Wizard

    • C. 

      Mass Delete

    • D. 

      Data Loader

  • 13. 
    A user receives an error message when attempting to login to Salesforce. What is the first step the Salesforce administrator should take to troubleshoot the problem?
    • A. 

      Change the login IP ranges

    • B. 

      Unlock the user

    • C. 

      View the login history

    • D. 

       Reset the password

  • 14. 
    Which functionality is available when enhanced lists are enabled? Choose 2
    • A. 

      Create new records from a list view

    • B. 

      Edit dependent picklists inline from a list view

    • C. 

      Calculate the sum of a number field displayed in a list view

    • D. 

      Edit multiple records directly from a list view

  • 15. 
    A marketing manager needs to view summary metrics across a set of related campaigns. How can this be accomplished?
    • A. 

      Build a lead source report to summarize the campaign metrics

    • B. 

       Establish the campaign influence between related campaigns

    • C. 

      Create a campaign hierarchy and include the related campaigns

    • D. 

      Create a cross object formula field to calculate summary metrics

  • 16. 
    What does the report type determine when a new report is created? Choose 3
    • A. 

      Whether the report will be tabular, summary or matrix

    • B. 

      Whether the report can be displayed in a dashboard

    • C. 

      The fields available to include in the report

    • D. 

      The object included in the report

    • E. 

      The default columns in the report

  • 17. 
    Which is a capability of Chatter files? Choose 2
    • A. 

      Store Chatter posts in a Salesforce Content group

    • B. 

      View a list of files shared with a Chatter group

    • C. 

      Link a Salesforce Content library to a Chatter profile

    • D. 

      Post files from a Salesforce Content library to a Chatter feed

  • 18. 
    How can a System Administrator restrict users from viewing certain fields in list views, searches and reports?
    • A. 

      Set the field to hidden on the user profile

    • B. 

      Remove the field from reports and list views.

    • C. 

      Set the field to hidden using field-level security.

    • D. 

      Remove the field from the page layout.

  • 19. 
    Which is available when creating list views? Choose 2.
    • A. 

      List views can be filtered using AND, OR and NOT filters.

    • B. 

      List views cab be filtered by tags.

    • C. 

      List views can be filtered by record owner profile.

    • D. 

      List views can be filtered by record ownership.

  • 20. 
    What should be used to control a user's ability to view a dashboard? Choose 2.
    • A. 

      Sharing Rules

    • B. 

      Source report folder access

    • C. 

      Dashboard folder access

    • D. 

      Dashboard properties

  • 21. 
    Universal Containers pushes an account number from an external accounting system into Salesforce. Sales users must be able to view the account number in Salesforce, but must not be able to modify it under any circumstances. How can a system administrator meet this requirement?
    • A. 

      Remove the "Edit" permission on the account object for the sales user profile

    • B. 

      Set the field-level security for account number to visible and read-only for the sales user profile

    • C. 

      Set the account number field to read-only on the page layout assigned to the sales user profile

    • D. 

      Set the organization-wide default settings for accounts to read-only

  • 22. 
    When are workflow rules evaluated based on the order of execution? Choose 2
    • A. 

      Before Apex Triggers

    • B. 

      After Validation rules

    • C. 

      After Escalation rules

    • D. 

      After Assignment rules

  • 23. 
    Which functionality is available when using the data export service? Choose 2
    • A. 

      Schedule a recurring export

    • B. 

      Include the values for formula fields

    • C. 

      Include attachments

    • D. 

      Export a subset of records for a given object

  • 24. 
    Which functionality is available when using the data export service? Choose 2
    • A. 

      Schedule a recurring export

    • B. 

      Include the values for formula fields

    • C. 

       Include attachments

    • D. 

      Export a subset of records for a given object

  • 25. 
    Which statement about record types is true? Choose 2
    • A. 

       Record types can be used to define picklist values available for a given field

    • B. 

      The ability to create records of a specific record type is determined by the profile

    • C. 

      Users cannot view records assigned to a record type their profile does not have access to

    • D. 

      Record types can only be assigned to one profile at a time