Day 9- Skill Check - 941 Form

Are you referring to the Line 1 in 941 Form?

How can I help you today?

Are you getting an error message?

What form are you referring to?

Customer has 4 employees and none of them are showing in the form.

Customer claimed that the number of employees showing on the 941 form is incorrect.

Customer is claiming that there’s a bug in the system and we should investigate it further.

“I apologize for the confusion regarding the 941 Line 1. Line 1 doesn’t necessarily shows the total number of employees who were paid during the quarter. Instead it shows the total numbers who were paid for the specific pay period that includes the 12^th day of the 3^rd month of the quarter. Say for 1^st quarter, if there are employees who were paid within the pay period that includes March 12, then they will be added on the count.”

“I totally understand that you are confused right now. However, Line 1 of 941 Form will only show the total numbers of employees who were paid during the quarter for the specific pay period that includes March 12. This is just for IRS statistical record and does not really held importance on the form. So whether it is 0 or 4 that shows on the form under Line 1, it doesn’t matter to IRS.”

“I will be notifying the back end team regarding this concern and will have them fix it for you. I understand that you need to submit this form on time and that accurate information should reflect on the form.”

3

2

1

0

Because one employee got terminated and employer has only two active employees, therefore the number of active employees should populate in Line 1.

Regardless if employer has a terminated employee, all employees on that specific quarter should show in Line 1.

No employees were paid on the pay period that includes June 12 therefore; the answer is 0.

Line 1 should populate the number of employees that are terminated therefore; the answer is 1.

What specific form are we referring to?

Which specific line in 941 Form you’re having confusion with?

Have you checked your Payroll Details Report and compare it with the 941 Form?

“I can see that you’re having issues on the Line 2 of 941 Form. I will escalate this to the back end team so they can resolve it for you. I apologize for the inconvenience.”

“I’m sorry if the data is not matching on the form and with your Payroll Report. We are only following the mandates of IRS.”

“Line 2 populates wages, tips or other types of compensation that are subject to federal income tax. Deductions that are taxable to federal income tax such as 401k, will affect this box, too.”

“Line 2 populates wages and other types of compensation that are subject to federal income tax. Deductions that are not taxable to federal income tax such as 401k, will affect this box too.”

IOP adds the total of the Federal Income tax from the paychecks of the current quarter.

IOP adds the total amount of wages that are taxable to Federal Income Tax.

IOP based the amount on the total wages that are not taxable for Federal Income Tax.

There’s no way to verify it as it is system generated.

Run Payroll Details Report. Look for the FIT amount on that given quarter and compare the numbers.

Run each Employee Details Report and look for the FIT amount on that given quarter.

It shows the total amount of Social Security tax for both employee and employer.

It shows the total wages, sick pay and benefit that are taxable for SS(Column 1) and Column 2 shows the calculated amount from the taxable wages for both EE and ER

^{_{It shows the total wages that are taxable for Medicare in Column 1 and Column 2 populates the calculated amount from the taxable wages.}}

It shows the total tax amount for Medicare, both EE and ER.

It shows the total wages, sick pay and other benefits that are taxable for Medicare in Column 1 and Column 2 populates the calculated amount from the taxable wages for both EE and ER.

It shows the total wages, sick pay and other benefits that are taxable for SS (Column 1) and Column 2 shows the calculated amount from the taxable wages for both EE and ER.