Device is broken
Third party app affecting perfomance
Phone is deffective
None above
When device does not turn on
When customer is unable to download content
When there is a 3rd party app affecting performance
Unmount Memory card
SD card isolation
SD Card unmount
Memory card Safe mode
True
False
Damage for drops
Exposure to extreme temperatures
None above
Press and hold the Volume up key and Power key until the device reboots.
Press and hold the Volume down key and Power key until the device reboots.
Press and hold the Volume down key until the device reboots.
Press and hold the Power key until the device reboots.
Clear Cache data
Reboot the phone
Turn the device off for 5 minutes
Device Lag
Display discolorazation
Distorded Audio
True
False
Moisture detection notificate you.
Charge the devices faster
Enable customer with new features on software
None above