Call your friend
Ask a colleague
Operation Manuals
Brand help desk
True
False
Cables and wire, mouse, Microsoft office, screen
Cables and wires, motherboard, case, Adobe Reader
Monitor, keyboard, cables and wire, mouse
Adobe Reader, Microsoft Office, MYOB, Mouse
True
False
Record fault in office log
Repair fault referring to appropriate resources if possible
Report major faults to line manager
Only seek assistance from equipment brand help desk
Equipment breaks down less
Business productivity is not impacted
Risk of injury is reduced
Keeps employees happy
They contain a troubleshooting section useful to operators
Maintains the warranty on the equipment
To avoid faults caused by unskilled use
All of the above
USB cable
Keyboard
Task Number, Version, Unit Name
Task number
Unit Name, Task Number, Version
Version, Unit Name, Task Number
True
False
Photocopier does not turn on, Scanner surface cracked, Windows does not boot
Paper jam, computer screen cracked, telephone dial tone not sounding
Photocopier overheating, scanning does not transfer, cracked screen
Paper jam, scanning does not transfer, quality of printing reduced