Task 8.4 Bsbwor204 Knowledge Quiz

Approved & Edited by ProProfs Editorial Team

The editorial team at ProProfs Quizzes consists of a select group of subject experts, trivia writers, and quiz masters who have authored over 10,000 quizzes taken by more than 100 million users. This team includes our in-house seasoned quiz moderators and subject matter experts. Our editorial experts, spread across the world, are rigorously trained using our comprehensive guidelines to ensure that you receive the highest quality quizzes.

Learn about Our Editorial Process

| By Tanya Allen

Tanya Allen

Community Contributor

Quizzes Created: 2 | Total Attempts: 867

Questions: 11 | Attempts: 521 | Updated: Mar 20, 2023

Questions

Settings

Create your own Quiz

Questions and Answers

1.

If a piece of office technology displayed an error message what resource/s would you use to help fix it?
- A.
  
  Call your friend
- B.
  
  Ask a colleague
- C.
  
  Operation Manuals
- D.
  
  Brand help desk
Correct Answer(s)
B. Ask a colleague
C. Operation Manuals
D. Brand help desk

Explanation
To fix a piece of office technology that displays an error message, you can ask a colleague for assistance as they may have prior experience or knowledge in troubleshooting similar issues. Additionally, operation manuals can provide step-by-step instructions on how to resolve the error. If further assistance is needed, contacting the brand help desk can provide expert support specific to the technology in question.

Rate this question:
2.

A document binder is a common piece of office equipment.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
A document binder is a common piece of office equipment because it is widely used in offices to organize and store documents. It helps in keeping papers together and prevents them from getting lost or damaged. Document binders come in various types such as ring binders, lever arch binders, and file binders, which offer different features and capacities to meet different organizational needs. They are essential tools for maintaining order and efficiency in an office environment.

Rate this question:
3.

Computer hardware includes:
- A.
  
  Cables and wire, mouse, Microsoft office, screen
- B.
  
  Cables and wires, motherboard, case, Adobe Reader
- C.
  
  Monitor, keyboard, cables and wire, mouse
- D.
  
  Adobe Reader, Microsoft Office, MYOB, Mouse
Correct Answer
C. Monitor, keyboard, cables and wire, mouse

Explanation
The correct answer is "Monitor, keyboard, cables and wire, mouse". These items are all examples of computer hardware. A monitor is the screen that displays the visual output from a computer. A keyboard is an input device used for typing. Cables and wires are used to connect various components of a computer. And a mouse is another input device used for navigating and interacting with the computer.

Rate this question:
4.

The manufacturer’s instructions on any equipment must be reviewed and used as a reference when using or operating office equipment.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The manufacturer's instructions should be reviewed and used as a reference when using or operating office equipment. This is because the manufacturer's instructions provide important information on how to properly and safely use the equipment. Following these instructions ensures that the equipment is used correctly and minimizes the risk of accidents or damage. Therefore, it is important to review and refer to the manufacturer's instructions when using office equipment.

Rate this question:
5.

What are the suitable steps to report and address faults in equipment in our workplace?
- A.
  
  Record fault in office log
- B.
  
  Repair fault referring to appropriate resources if possible
- C.
  
  Report major faults to line manager
- D.
  
  Only seek assistance from equipment brand help desk
Correct Answer(s)
A. Record fault in office log
B. Repair fault referring to appropriate resources if possible
C. Report major faults to line manager

Explanation
The suitable steps to report and address faults in equipment in our workplace are as follows: Firstly, the fault should be recorded in the office log to keep a record of the issue. Then, if possible, the fault should be repaired by referring to appropriate resources. In case of major faults, it is necessary to report them to the line manager for further action. Seeking assistance from the equipment brand help desk should only be done when necessary.

Rate this question:
6.

Routine maintenance of equipment ensures that
- A.
  
  Equipment breaks down less
- B.
  
  Business productivity is not impacted
- C.
  
  Risk of injury is reduced
- D.
  
  Keeps employees happy
Correct Answer(s)
A. Equipment breaks down less
B. Business productivity is not impacted
C. Risk of injury is reduced

Explanation
Routine maintenance of equipment ensures that the equipment breaks down less frequently. This is because regular maintenance helps identify and fix any potential issues before they become major problems. Additionally, routine maintenance ensures that business productivity is not impacted as equipment breakdowns can cause delays and interruptions in workflow. Moreover, by reducing the risk of equipment failure, routine maintenance also helps in reducing the risk of injury to employees who work with or around the equipment.

Rate this question:
7.
1. Why is it important to review the manufacturer’s instructions of the equipment you use?
- A.
  
  They contain a troubleshooting section useful to operators
- B.
  
  Maintains the warranty on the equipment
- C.
  
  To avoid faults caused by unskilled use
- D.
  
  All of the above
Correct Answer
D. All of the above

Explanation
It is important to review the manufacturer's instructions of the equipment you use because they contain a troubleshooting section useful to operators, which can help in resolving any issues that may arise during operation. Additionally, following the manufacturer's instructions helps to maintain the warranty on the equipment, ensuring that any repairs or replacements needed are covered. Lastly, reviewing the instructions helps to avoid faults caused by unskilled use, as it provides guidance on the proper and safe use of the equipment.

Rate this question:
8.

What is an example of an input device?
- A.
  
  USB cable
- B.
  
  Keyboard
- C.
  
  Email
- D.
  
  PDF
Correct Answer
B. Keyboard

Explanation
An example of an input device is a keyboard. A keyboard is a device that allows users to input data into a computer or other electronic device by pressing keys. It is commonly used to type text, enter commands, and navigate through software applications. Keyboards can be connected to a computer through USB or wireless connections and are essential for data entry and communication purposes.

Rate this question:
9.

In our organisation, we name all electronic documents to be:
- A.
  
  Task Number, Version, Unit Name
- B.
  
  Task number
- C.
  
  Unit Name, Task Number, Version
- D.
  
  Version, Unit Name, Task Number
Correct Answer
A. Task Number, Version, Unit Name

Explanation
The correct answer is Task Number, Version, Unit Name. This naming convention ensures that the task number is mentioned first, followed by the version and unit name. This order helps in quickly identifying and organizing electronic documents, making it easier for employees to locate and access the required files.

Rate this question:
10.

When troubleshooting a fault in a piece of equipment you should always turn it off first.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Turning off a piece of equipment before troubleshooting a fault is important for several reasons. First, it ensures safety by preventing any electrical shocks or injuries that could occur while working on a live device. Second, it allows for a clean slate by resetting the equipment and potentially resolving any temporary glitches or software issues. Lastly, it helps to isolate the problem by eliminating any potential interference or damage that could be caused by the equipment being powered on. Overall, turning off the equipment first is a necessary step in the troubleshooting process.

Rate this question:
11.

Examples of minor faults include:
- A.
  
  Photocopier does not turn on, Scanner surface cracked, Windows does not boot
- B.
  
  Paper jam, computer screen cracked, telephone dial tone not sounding
- C.
  
  Photocopier overheating, scanning does not transfer, cracked screen
- D.
  
  Paper jam, scanning does not transfer, quality of printing reduced
Correct Answer
D. Paper jam, scanning does not transfer, quality of printing reduced

Explanation
The given answer is a combination of three minor faults that can occur in a photocopier: paper jam, scanning does not transfer, and reduced quality of printing. A paper jam happens when the paper gets stuck in the machine, causing it to stop working. Scanning not transferring means that the scanned image or document is not being properly transferred to the desired destination. Reduced quality of printing indicates that the printed copies are not coming out as clear or sharp as they should be. These faults can affect the functionality and performance of the photocopier.

Rate this question:

Task 8.4 Bsbwor204 Knowledge Quiz

If a piece of office technology displayed an error message what resource/s would you use to help fix it?

A document binder is a common piece of office equipment.

Computer hardware includes:

The manufacturer’s instructions on any equipment must be reviewed and used as a reference when using or operating office equipment.

What are the suitable steps to report and address faults in equipment in our workplace?

Routine maintenance of equipment ensures that

Why is it important to review the manufacturer’s instructions of the equipment you use?

What is an example of an input device?

In our organisation, we name all electronic documents to be:

When troubleshooting a fault in a piece of equipment you should always turn it off first.

Examples of minor faults include: