Match the following group 1 (charts) with group 2 (use) and select the correct option. 1. R chart ----------------------------------------------- A. study the number of defects per unit 2. C chart ----------------------------------------------- B. size of variable is studied 3. P chart ----------------------------------------------- C. dispersion of measured data 4. X chart ---------------------------------------------- D. defective units produced per subgroup

1 – C, 2 – A, 3 – D, 4 - B

1 – A, 2 – B, 3 – D, 4 - C

1 – C, 2 – D, 3 – B, 4 - A

1 – A, 2 – D, 3 – B, 4 - C

1 – C, 2 – A, 3 – D, 4 - B

Malcolm Baldrige national quality award is for (MBNQA)

International Standard Organization

Quality Management Mc 1591- Quiz -3

1.

A six sigma process has defect level below ______ defects per million opportunities.
- A.
  
  3.4
- B.
  
  4.5
- C.
  
  5.6
- D.
  
  6.7
Correct Answer
A. 3.4

Explanation
A six sigma process is designed to have a defect level below 3.4 defects per million opportunities. This means that for every million opportunities for a defect to occur, the process aims to have less than 3.4 defects. This level of performance is considered extremely high and indicates a high level of quality and efficiency in the process.

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2.

A six sigma process has defect level below ______ defects per million opportunities.
- A.
  
  3.4
- B.
  
  4.5
- C.
  
  5.6
- D.
  
  6.7
Correct Answer
A. 3.4

Explanation
A six sigma process is a highly efficient process that aims to minimize defects and improve quality. It is defined as having a defect level below 3.4 defects per million opportunities. This means that for every million opportunities or chances for a defect to occur, the process should have less than 3.4 defects. This level of performance is considered extremely high and indicates a process that is highly reliable and consistent in delivering quality products or services.

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3.

Match the following group 1 (charts) with group 2 (use) and select the correct option. 1. R chart ----------------------------------------------- A. study the number of defects per unit 2. C chart ----------------------------------------------- B. size of variable is studied 3. P chart ----------------------------------------------- C. dispersion of measured data 4. X chart ---------------------------------------------- D. defective units produced per subgroup
- A.
  
  1 – A, 2 – B, 3 – D, 4 - C
- B.
  
  1 – C, 2 – D, 3 – B, 4 - A
- C.
  
  1 – A, 2 – D, 3 – B, 4 - C
- D.
  
  1 – C, 2 – A, 3 – D, 4 - B
Correct Answer
D. 1 – C, 2 – A, 3 – D, 4 - B

Explanation
The correct answer is 1 – C, 2 – A, 3 – D, 4 - B. The R chart is used to study the dispersion of measured data. The C chart is used to study the number of defects per unit. The P chart is used to study the size of variable. The X chart is used to study the defective units produced per subgroup.

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4.

Which of the following gives actual measurement of any specific dimension?
- A.
  
  Inspection by variables
- B.
  
  Inspection by attributes
- C.
  
  Both a. and b.
- D.
  
  None of the above
Correct Answer
A. Inspection by variables

Explanation
Inspection by variables gives the actual measurement of any specific dimension. This method involves measuring the dimension using a measuring instrument or equipment, such as a caliper or a micrometer, to obtain a numerical value. It provides a quantitative measurement that can be used to determine if the dimension meets the required specifications or if it falls within an acceptable range. Inspection by attributes, on the other hand, involves assessing the presence or absence of certain characteristics or attributes without measuring the actual dimension.

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5.

Which of the following statements is true? 1. P and nP charts cannot use limit gauges 2. P charts are difficult to understand 3. P charts cannot recognize different degrees of defectiveness in units
- A.
  
  Only 1
- B.
  
  Only 2
- C.
  
  Only 3
- D.
  
  All the statements are true
Correct Answer
C. Only 3

Explanation
P charts are control charts used to monitor the proportion of nonconforming units in a process. They are designed to detect changes in the process over time and can recognize different degrees of defectiveness in units. Therefore, statement 3 is true. Statement 1 is incorrect because P and nP charts can use limit gauges if necessary. Statement 2 is not mentioned in the question and cannot be determined. Therefore, the correct answer is Only 3.

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6.

Which control chart pattern is/are used for assignable causes?
- A.
  
  Trend pattern
- B.
  
  Shift pattern
- C.
  
  Extreme variation pattern
- D.
  
  All of the above
Correct Answer
D. All of the above

Explanation
The correct answer is "All of the above". This means that all three control chart patterns (trend pattern, shift pattern, and extreme variation pattern) are used to identify assignable causes. These patterns help to identify when a process is experiencing a consistent trend, a sudden shift, or extreme variations that are beyond the normal random variation. By recognizing these patterns, quality control professionals can investigate and address the specific causes that are leading to these deviations from the expected process performance.

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7.

Which of the following statements is/are true? 1. Trend type of control chart pattern shows continuous movement of points upwards and downwards 2. Trend pattern occurs due to change in inspection method 3. Downward trend indicates wear of parts
- A.
  
  Only 1
- B.
  
  Only 2
- C.
  
  Only 3
- D.
  
  All of the above
Correct Answer
A. Only 1

Explanation
The correct answer is Only 1. This is because the trend type of control chart pattern shows continuous movement of points upwards and downwards. This pattern indicates a consistent shift in the process mean over time. The other statements, Only 2 and Only 3, are not true. The trend pattern does not occur due to a change in inspection method, and a downward trend does not necessarily indicate wear of parts.

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8.

Which of the following chart types would be used to monitor the average weight of the contents of a box of cereal?
- A.
  
  X bar chart
- B.
  
  R chart
- C.
  
  P- chart
- D.
  
  C-chart
Correct Answer
C. P- chart

Explanation
A p-chart is used to monitor the proportion of nonconforming items in a sample. In this case, the average weight of the contents of a box of cereal is a continuous variable, not a proportion. Therefore, a p-chart would not be appropriate for monitoring the average weight.

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9.

Malcolm Baldrige national quality award is for (MBNQA)
- A.
  
  Total Quality Management
- B.
  
  International Standard Organization
- C.
  
  Total Productive Maintenance
- D.
  
  Total Quality Control
Correct Answer
A. Total Quality Management

Explanation
The Malcolm Baldrige National Quality Award (MBNQA) is an award given to organizations in the United States that have demonstrated excellence in their performance and quality management systems. Total Quality Management (TQM) is a management approach that focuses on continuous improvement, customer satisfaction, and employee involvement. TQM is closely aligned with the criteria used for the MBNQA, making it the correct answer for this question.

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10.

The objective of ISO-9000 family of Quality management is
- A.
  
  Customer satisfaction
- B.
  
  Employee satisfaction
- C.
  
  Skill enhancement
- D.
  
  Environmental issues
Correct Answer
A. Customer satisfaction

Explanation
The objective of the ISO-9000 family of Quality management is to ensure customer satisfaction. This means that the primary focus is on meeting the needs and expectations of customers, delivering high-quality products or services, and continuously improving customer satisfaction levels. The ISO-9000 standards provide a framework for organizations to establish and maintain effective quality management systems, which ultimately contribute to enhancing customer satisfaction. By adhering to these standards, organizations can demonstrate their commitment to quality and effectively manage their processes to meet customer requirements.

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11.

The following is (are) the machine down time.
- A.
  
  Waste
- B.
  
  No material
- C.
  
  Breakdown
- D.
  
  All of the above
Correct Answer
D. All of the above

Explanation
The correct answer is "All of the above" because the statement "The following is (are) the machine down time" indicates that multiple options can be selected as the machine downtime. The options provided, including waste, no material, and breakdown, all represent different scenarios that can cause the machine to be down. Therefore, selecting "All of the above" encompasses all possible reasons for machine downtime.

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Quality Management Mc 1591- Quiz -3

A six sigma process has defect level below ______ defects per million opportunities.

A six sigma process has defect level below ______ defects per million opportunities.

Which of the following gives actual measurement of any specific dimension?

Which of the following statements is true? 1. P and nP charts cannot use limit gauges 2. P charts are difficult to understand 3. P charts cannot recognize different degrees of defectiveness in units

Which control chart pattern is/are used for assignable causes?

Which of the following statements is/are true? 1. Trend type of control chart pattern shows continuous movement of points upwards and downwards 2. Trend pattern occurs due to change in inspection method 3. Downward trend indicates wear of parts

Which of the following chart types would be used to monitor the average weight of the contents of a box of cereal?

Malcolm Baldrige national quality award is for (MBNQA)

The objective of ISO-9000 family of Quality management is

The following is (are) the machine down time.