Only 1 can be received
Depends on the amount of devices available
A single number can receive up to 10 calls simultaneously
Yes, they need to be the same.
Jive ID and Email address are the same
No, they can be different
No permission is required
Domestic long distance
Malicious area codes
Offer an apology and inform the customer that this is not possible.
Advise the customer that the feature is currently in beta and will be available soon.
Make the change for his extension, and offer additional assistance.
Yes, you can definitely send and receive SMS from UK.
Unfortunately Jive doesn't offer SMS at this time.
It will be necessary to request a UK phone number in order to use the SMS feature.
SMS is currently available for the US only.
Green - Device is registered and active.
Yellow - Phone is disconnected yet, registered.
Blue - This only applies when a customer is using the Jive Mobile App
Grey - The phone is offline and it is not registered.
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