Have you ever seen the way that a business conducts itself with front desk brand standards? This quiz asks you pertinent questions, such as what must be included during the check-in greeting, if you receive a call at the front...
Questions: 35 | Attempts: 4178 | Last updated: May 27, 2021
What must be included during thecheck-in greeting?
Do you consider yourself a knowledgeable person and that you are savvy with front office security? If your answer is yes, then this quiz if is for you. It is a simple set of questions therefore it will be easy to answer.
Questions: 10 | Attempts: 2546 | Last updated: Oct 5, 2017
Which of the following persons should be allowed to place items into or remove items from a guest’s safe deposit box?
Have you ever settled at a hotel and noticed how the staff and management respond to you? They are instructed to be polite and helpful. This quiz is about the rules at a front office- operations in a hotel. You should know what...
Questions: 25 | Attempts: 1316 | Last updated: May 27, 2021
When the guest complaints are not resolved by the front office assistant, then he/ she should always: